I tunes is not working when i connect the iphone to the pc, it says apple mobile device is not started, help?

when connecting the iphone to the pc to upgrade my OS itunes says "the iphone cannot be used because the Apple Mobile Device is not started" can someone help me please

http://support.apple.com/kb/ts1567

Similar Messages

  • HT1386 when i plug my iphone to my computer it says, apple mobile device has not started. why?

    when i plug my iphone to my computer it says, apple mobile device has not started. why?

    Your computer could possibly be running in selective startup mode where any nonessential services are disabled temporarily until a restart.  If that isn't the case you can check out http://support.apple.com/kb/TS1567 for information on restarting the Apple Mobile Device Service (AMDS) on Windows computers. 

  • How can I connect my touch to iTunes since it says "Apple Mobile Device has not started"?

    My touch is not connecting to iTunes, i just bought mine yesterday too so it is brand new! I connected it to iTunes and it said apple mobile device has not started.. Help please!

    See Here
    AMDS for Mac
    http://support.apple.com/kb/ht1747
    AMDS for Windows
    http://support.apple.com/kb/TS1567

  • When connecting to Synch how do I fix "The iphone cannot be used because thr Apple Mobile device service is not started"

    When connecting to Synch how do I fix "The iphone cannot be used because thr Apple Mobile device service is not started"

    Refer to this article to restart AMDS:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567

  • I wanted to Sync my Ipod But when i turned on Itunes and connect my ipod it says apple mobile device has not started

    i wanted to Sync my Ipod But when i turned on Itunes and connect my ipod it says apple mobile device has not started

    For Windows:  iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • I am trying to get music off another computer but when i go to plug in my phone it says Apple Mobile device service is not started

    I am trying to get music off another computer but when i go to plug in my phone it says Apple Mobile device service is not started

    Hi Mileymarie,
    Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having with your iPhone connecting to your PC:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/ts1567
    If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted. Alternatively, you may see the following error when connecting your device:"This [device] cannot be used because the Apple Mobile Device Service is not started."
    This document explains how to restart the Apple Mobile Device Service on Windows XP, Windows Vista, and Windows 7.
         Restart the Apple Mobile Device Service (AMDS)
    Set the Apple Mobile Device Service Startup type to Automatic
    Remove and reinstall iTunes and AMDS
    I hope this information helps ....
    - Judy

  • TS1277 it says apple mobile device fails to start i do not have sufficient priveledges..... this was after i updated my i tunes so i unistalled i tunes and reinstalled but the same question  persists

    it says apple mobile device fails to start i do not have sufficient priveledges..... this was after i updated my i tunes so i unistalled i tunes and reinstalled but the same question  persists

    Hi annibu757,
    If you are having issues with iTunes after an attempted update, you may find the following article helpful:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Regards,
    - Brenden

  • Download I-Tunes 11.1.4 Failed: says Apple Mobile Device failed to start.  seems like it has something to do with MSVCR80.dll, but not sure what to do about it

    Says Apple Mobile Device failed to start.  Seems like it has something to do with MSVCR80.dll, but not sure what to do about it.  Now I have no Itunes at all

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • HT1926 I'm attempting to reinstall ITunes because of a runtime error (R6034) when I start it. At end of install it says 'Apple Mobile Device' failed to start.  I verified that I have admin privileges.  Can anyone help?

    I'm attempting to reinstall ITunes because of a runtime error (R6034) when I start it. At end of install it says 'Apple Mobile Device' failed to start.  I verified that I have admin privileges.  Can anyone help?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • When I go to lead itunes on my computer I get a message that says "Apple mobile device" failed to start. Verify that you have sufficent privleges to start system services.  What does this mean?

    When I go to lead itunes on my computer I get a message that says "Apple mobile device" failed to start. Verify that you have sufficent privleges to start system services.  What does this mean?

    It means iTunes has failed to update propely. See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • What do I do when an error messages says apple mobile device failed to start?

    I am trying to update my itunes as it is not opening as the last time I updated I forgot to restart.
    An error messages appears saying apple mobile device failed to start. Please check your have sufficient privileges to start system services.
    Anyone know what is wrong?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • My iphone 3 will not sync with itunes - it says Apple mobile device is not started, also does it with ipad - any ideas?? thanksple mobile device is not starte

    my iphone 3 will not sync with itunes, it says Apple mobile device is not started, also doing it with ipad - can anyone help??? thanks

    Restart your computer. Run iTunes and check for updates. If there is a later version of iTunes available, download and install it. Then try again. If you still cannot see your iPad listed in iTunes make a list of all the things you have tried so that we can see exactly what steps you have taken.

  • When I try to install the latest update I receive this message: "Apple Mobile Device Failed to start".  I am trying to update with my computer.  Help!

    When I try to install the latest update I receive this message: "Apple Mobile Device Failed to start".  I am trying to update with my computer.  Help!

    Hey AndreaKK,
    I would try the following directions:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    If you have Windows XP, there are slightly different directions in here:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Welcome to Apple Support Communities!
    Regards,
    Delgadoh

  • Help! When I clicked on iTunes it came up with an error, I deleted iTunes and now when I try to re-download it, it tells me 'apple mobile devices' failed to start- what do I do!?

    Help! When I clicked on iTunes it came up with an error, I deleted iTunes and now when I try to re-download it, it tells me 'apple mobile devices' failed to start- what do I do!?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • TS1567 ok I just downloaded itunes to my PC and connected my iphone and its asking to download apple mobile device support then instal itunes..

    ok i just downloaded itunes to my PC and connected my iphone and its asking to download apple mobile devices support then install itunes ....what do i do please help meee

    Sounds like your file really is downloading but you just don't know it.  Check your Downloads folder to see if it's there (and give it enough time to complete!).  You will get the "thank you for downloading" page even though the file is just beginning to download.
    If iTunes still isn't downloading, then clear your browser's cache and and try downloading again.

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