I.tunes keep getting message not connected to the internet when I am

I keep getting message I am not connected to the internet when I try to access itunes store when I am connected

Hey confused joseph,
Thanks for the question. I understand you are experiencing issues connecting to the iTunes Store. The following resource should help you troubleshoot these issues.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M.

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HT4623 trying to update to 6.1.3 but keep getting message not connected to the internet when it is

I am trying to update my ipad to 6.1.3 and even though it is connected to the internet, i keep getting the message: unable to update not connected to the interent.
Any suggestions?

Try using this extension to force compatibility.
* https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/
Check and tell if its working.

HT203128 keeps saying im not connected to the internet when i am

I downloaded the apple itunes store and I was on it once now when I go to it and try to log in it keeps saying i am not connected to the internet when I am connected to the internet I deleted the program and reinstalled it does the same thing even if I turn off windows defender

Hey DebraChase1234,
Thanks for using the Apple Support Communities. It sounds like you are experiencing issues connecting to the iTunes Store on Windows. The following resource provides some great troubleshooting steps for this symptom, and they may resolve your issue:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-us/HT201400
If your issue persists, you can also find advanced troubleshooting steps in this article:
iTunes: Advanced iTunes Store troubleshooting - Apple Support
http://support.apple.com/en-us/TS3297
Thanks,
Matt M.

What causes an error "not connected to the internet" when I try and e-mail photos

I have an HP printer and trying to e-mail photos and get message "not connected to the internet" I can go thru the entire process but when I go to e-mail..this is the message i get..I'm not using a HP computer and have Comcast...any help would be appreciated...also is there anyway to upload them to some other photo site?

Hi 123sd,
Thank you for the response. Your last post has me a bit confused so I need to ask some further questions:
Which printer do you have? The Officejet J4500 printer or a Photosmart printer? If you have a Photosmart printer, which one do you have?
How is the Photosmart printer connected (USB cable or wireless)? If you have the printer connected wirelessly, have you tried setting a manual IP address and manual DNS servers? If not the steps can be found in this post which also has screen shots. Please don’t worry the screen shots are for a Photosmart 7510, the steps are the same.
Have you enabled the web services on the Photosmart? Please press the ePrint icon on the front panel of the printer. If it asks you accept the terms of service, then web services is off.
Where are the photos located that you want to email (memory card, mobile device, computer, etc)?
Are you trying to use the scan to email feature?
Thank you and I’m sorry for misunderstanding.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

I have windows vista home premium and all other versions of iTunes worked on my laptop iTunes 10 won't work, I get a message saying I'm not connected to the Internet when I am. Why isn't iTunes recognizing my browser configuration?

I have windows vista home premium and all other iTunes worked on my laptop, I downloaded iTunes 10 and now the iTunes will not connect to the Internet. I use Mozilla firefox on my laptop and for some reason it keeps saying the connection timed out and I'm not connected to the Internet when I am. Why isn't iTunes recognizing my web configuration?

It probably has to do with your security and/or browser configuration.
When my laptop crashed last year and I had to get a new one, I dealt with the same thing. First, go to your control panel and select the security section. See if your firewalls are up or not. If they are, turn them off. If you have any software to speed up your browser, that can affect the connection as well. Go into that software and disble/turn it off. If this doesn't work, contact customer support. They have a few other tricks they had me try that worked, but I can't remember them now.

Why do I get a message that Adobe Reader Beyond is not connected to the internet, when I am connecte

Why do I get a message that Adobe Reader Beyond is not connected to the internet, when I am connected, meaning everythng else is OK. This started after I just upgraded to Mac Lion. what do do? Thanks,

[Moving the discussion to Adobe Reader Forum]

Bought PE 13, installation and registration OK. Want to access 'Help / first steps...(as well as the other options): always get message: no connection to the Internet. Which is obviously not true!!

I can only repeat: I Bought PE 13, installation and registration OK. Want to access 'Help / first steps'...(as well as the other options): always get message: no connection to the Internet. Which is obviously not true!!
hakune
P.S. the way to get through to be able to post my problem is not very userfriendly.

Pe won't contact net please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error between the computer and our activation servers.

HT4623 Has anyone had trouble installing 7.1 wirelessly on an ipad mini w/retina? I downloaded the update, but when I attempt to install, I get an error message saying that I am not connected to the internet when I know that I am!

It downloaded fine, but when I attempt to install it won't verify, saying that I am not connected to the internet when I know that I am! Tried on several wifi connections while plugged into power source. Any advice is appreciated!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

My phone won't update it keeps saying its not connected to the Internet and it is. And now my apps won't work?? Help

MY phone needs updating and it won't let me. It keeps saying its not connected to the Internet and i

Temporarily disable any security software on the computer.

Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
Exactly where do you see you need to 10.9 to get on Safari?

HT4623 I am trying to update my mini but it keeps telling me I am not connected to the internet when I clearly am??

I am trying to update my ipad mini to both the new 7.0.4 & everytime I get past the agree screen to the verify it tells me I am not connected to the internet when I clearly am. What am I doing wrong?

Hello, sjoneszzzy.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when receiving this error.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Cheers,
Jason H.

I can't deregistar my kindle app for the iPad, it keeps telling me I am not connected to the internet when I am

I can't deregistar my kindle app for the iPad, it keeps telling me I am not connected to the internet when I am fully connected

iPad. It deleted all my books, but not the account info. It keeps saying the sync failed too.

Re: what causes an error "not connected to the internet" when I try and e-mail photos

I'm having the same problem with my PhotosmartC3180. When I try to e-mail photos I get a "not connected to the internet" message despite having a web page open at the same time. I run the Print & Scan Doctor and it says everything is running perfectly. Conversely, I cannot see how to save a photo at e-mail quality and I don't want to cut and paste huge pictures that will slow down the receiver's e-mail. Thanks in advance, Wayne

Hello WayneSchlapkohl,
Welcome to the HP Support Forums!
I understand that you are looking to Email a scanned photo, but do not want the file to be to large. Are you using HP software when you get the error "not connected to the internet" ? If so, What is the Operating System installed, Windows, including version, e.g. Windows 7 or Mac, including version, e.g. 10.8?
Lowering the DPI or resolution will help keep the file size down, if you have an option for that in the software.
Also, what is the Email client are you using, MSN, Gmail, etc?
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I use firefox as my web browser not internet explorer and for some reason itunes says i am not connected to the internet when i am connected.

i use firefox as my internet browser. when i go to itunes to download music it says i am not connected to the internet when actualy i am. what am i doing wrong?

Firefox is a web browser not a homepage.
It sounds like you you have the old www.google.com/firefox/ start page that used to be the default homepage in Firefox before Firefox 4.0 sometime. It is not being maintained by Google anymore so either ignore the message or while in Firefox go to Tools->Options->General->Homepage section and change your homepage.

How to update my iphone when it says im not connected to the internet when i am?

I know how to update my iphone but it says that im not connected to the internet, when i actually am?!
Does anybody know how to solve this problem?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Select "/var/log/install.log" from the file list. Post the messages from the last installation attempt, starting from the time when you launched the Installer or Software Update.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I.tunes keep getting message not connected to the internet when I am

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