I tunes keeps asking to verify my payment information

When I try to rent a movie i tunes keeps asking to verify my payment information

Just wanted to say “thanks” that worked! im a military spouse who’s husband is the computer guru. I was loosing my mind not being able to rent a dang DVD on this apple TV of ours. Once again thanks
SumDikNamedRich wrote:
There are several things to consider when this error occurs. First off, make sure you are signed into the same iTunes account on the ATV that is used with iTunes. If you use multiple iTunes accounts, the ATV and iTunes content need to be signed into the same account in order for the info to be accepted.
If you've already tried updating the credit card info... one strange thing i've found to work in the past is not only updating the last few digits of the security code, but also reselecting the state you are in from the drop down menu. I've seen this cause issues before if the state was typed in during setup instead of using the drop down menu.
Aside from the other obvious troubleshooting steps like power cycling the ATV and CPU, you might also try signing out of, and back into, iTunes from both devices after updating the payment info. This may cause iTunes and the ATV to verify the info from scratch instead of changing info that was already present.
Give these suggestions a try and post back with your results!!!
SumDikNamedRich wrote:
There are several things to consider when this error occurs. First off, make sure you are signed into the same iTunes account on the ATV that is used with iTunes. If you use multiple iTunes accounts, the ATV and iTunes content need to be signed into the same account in order for the info to be accepted.
If you've already tried updating the credit card info... one strange thing i've found to work in the past is not only updating the last few digits of the security code, but also reselecting the state you are in from the drop down menu. I've seen this cause issues before if the state was typed in during setup instead of using the drop down menu.
Aside from the other obvious troubleshooting steps like power cycling the ATV and CPU, you might also try signing out of, and back into, iTunes from both devices after updating the payment info. This may cause iTunes and the ATV to verify the info from scratch instead of changing info that was already present.
Give these suggestions a try and post back with your results!!!

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