I tunes keeps crashing in windows 7. I tunes version 12.0.1. please help I need to back up my phone!!!

I tunes keeps crashing in windows 7. I tunes version 12.0.1. please help I need to back up my phone!!!
Can someone please help me to sort out whatever issue would be causing this problem?

Hi,
Have you managed to solve this problem? if yes, please highlight how you solved it...i'm facing same problem with my new Iphone 5S but udner Windows, thanks.

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    1   libSystem.B.dylib                       0x912d575e _pthread_cond_wait + 1191
    2   libSystem.B.dylib                       0x912d73f8 pthread_cond_wait$UNIX2003 + 73
    3   ...pple.AppleIntermediateCodec          0x1d4e98b2 iCodecDecompressorComponentDispatch + 19394
    4   libSystem.B.dylib                       0x912d5259 _pthread_start + 345
    5   libSystem.B.dylib                       0x912d50de thread_start + 34
    Thread 13:
    0   libSystem.B.dylib                       0x912cd412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x912cd9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x912cd5c6 start_wqthread + 30
    Thread 14:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x912c6ac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x978bcc53 __CFSocketManager + 1091
    2   libSystem.B.dylib                       0x912d5259 _pthread_start + 345
    3   libSystem.B.dylib                       0x912d50de thread_start + 34
    Thread 15:
    0   libSystem.B.dylib                       0x912a7afa mach_msg_trap + 10
    1   libSystem.B.dylib                       0x912a8267 mach_msg + 68
    2   com.apple.CoreFoundation                0x9787d2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation                0x9787c3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation                0x97882304 CFRunLoopRun + 84
    5   com.apple.DesktopServices               0x907f7b3d TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
    6   ...ple.CoreServices.CarbonCore          0x91b4d54a PrivateMPEntryPoint + 68
    7   libSystem.B.dylib                       0x912d5259 _pthread_start + 345
    8   libSystem.B.dylib                       0x912d50de thread_start + 34
    Thread 16:
    0   libSystem.B.dylib                       0x912cd412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x912cd9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x912cd5c6 start_wqthread + 30
    Thread 17:
    0   libSystem.B.dylib                       0x912cd412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x912cd9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x912cd5c6 start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x2224e140  ebx: 0x00000020  ecx: 0xfffe4da0  edx: 0x2224e0e8
      edi: 0x00000001  esi: 0x22253fa8  ebp: 0x18ea4000  esp: 0xbfffcfac
       ss: 0x0000001f  efl: 0x00010206  eip: 0x2224c2e6   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000246
    Binary Images:
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      0x443000 -   0x464fff  com.apple.iWidgets 1.0.0 (24) /Applications/iMovie.app/Contents/Frameworks/iWidgets.framework/Versions/A/iWid gets
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      0x587000 -   0x588fff +com.bensyverson.dvmatte.autopicker 1.0 (1.0) <5FB2D0C9-D6D7-036E-F739-DA7CE5BAD36E> /Applications/iMovie.app/Contents/Frameworks/DVMAutopick.framework/Versions/A/D VMAutopick
      0x58e000 -   0x643fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <AACC86C0-86B4-B1A7-003F-2A0AF68973A2> /usr/lib/libcrypto.0.9.7.dylib
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    0x158c3000 - 0x158c5ff7  com.apple.iLMBFolderPlugin 2.5.5 (252.2.5) <0896FA5E-8453-B2F6-8E87-F5F2FA382395> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBFolderPlugin.ilmbplugin/Contents/MacOS/i LMBFolderPlugin
    0x158ca000 - 0x158ceff7  com.apple.iLMBGarageBandPlugin 2.5.5 (252.2.5) <E10E678C-831C-7A6B-1A56-775CD81DA98E> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBGarageBandPlugin.ilmbplugin/Contents/Mac OS/iLMBGarageBandPlugin
    0x158d4000 - 0x158e0ff7  com.apple.iLMBiMoviePlugin 2.5.5 (252.2.5) <313540B0-C7D2-5EB4-C688-0FCB9FFD5E81> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiMoviePlugin.ilmbplugin/Contents/MacOS/i LMBiMoviePlugin
    0x158e9000 - 0x158fdffb  com.apple.iLMBiPhoto8Plugin 2.5.5 (252.2.5) <0016975B-CA8E-76EA-3BF7-BAD4C8834814> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhoto8Plugin.ilmbplugin/Contents/MacOS/ iLMBiPhoto8Plugin
    0x15905000 - 0x15a51fe7  com.apple.iLMBiPhoto9Plugin 2.5.5 (252.2.5) <86E4AD5A-1233-9F42-B4BD-CECFFC4C4ACD> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhoto9Plugin.ilmbplugin/Contents/MacOS/ iLMBiPhoto9Plugin
    0x15a94000 - 0x15a9dff7  com.apple.iLMBiPhotoPlugin 2.5.5 (252.2.5) <D6F8A353-CDC4-A9B8-383E-5D6F7FBAF593> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhotoPlugin.ilmbplugin/Contents/MacOS/i LMBiPhotoPlugin
    0x15aa4000 - 0x15aacff7  com.apple.iLMBiTunesPlugin 2.5.5 (252.2.5) <4A54C561-8932-6E09-BDAE-C030D494E0DA> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiTunesPlugin.ilmbplugin/Contents/MacOS/i LMBiTunesPlugin
    0x15ab3000 - 0x15b63fff  com.apple.iTunesAccess 10.5.3 (10.5.3) <16ED9ECE-172C-D221-E50F-405A1DD78CC7> /System/Library/PrivateFrameworks/iTunesAccess.framework/iTunesAccess
    0x15b94000 - 0x15b96ff7  com.apple.iLMBMoviesFolderPlugin 2.5.5 (252.2.5) <4A70635B-4CF4-8F65-BF6D-3B6F18838A23> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBMoviesFolderPlugin.ilmbplugin/Contents/M acOS/iLMBMoviesFolderPlugin
    0x15b9b000 - 0x15b9dff7  com.apple.iLMBPhotoBoothPlugin 2.5.5 (252.2.5) <77BE4315-C665-3243-B857-64895276EFA1> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotoBoothPlugin.ilmbplugin/Contents/Mac OS/iLMBPhotoBoothPlugin
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    0x16671000 - 0x16676fff  com.apple.AppleMPEG2Codec 1.0.2 (220.1) <EDDCFD0D-37F6-A846-EB4D-8E683ACC5184> /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
    0x1667b000 - 0x1667dff7  com.apple.podcastproducer.ImageDiffer 1.2.3 (168.7) <0EE2A12C-11A5-5801-5442-D5A7C7542CF3> /System/Library/Graphics/Quartz Composer Patches/ImageDifferPatch.plugin/Contents/MacOS/ImageDifferPatch
    0x187e1000 - 0x187e5ff3  com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x187ea000 - 0x187f0ff7  com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x18d87000 - 0x18da0fe7  com.apple.applepixletvideo 1.2.29 (1.2d29) <52810348-A138-D148-92E4-9E1D73EA18A0> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
    0x1cdac000 - 0x1cf92fef  com.apple.audio.codecs.Components 2.0.4 (2.0.4) <5D32DF8D-C577-EB6B-72FA-1ABDF1CED762> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0x1cff4000 - 0x1d3dafeb  QuickTimeH264.scalar ??? (???) <1C0A94F2-A958-97FC-D1F0-A5849277682C> /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.scalar
    0x1d4df000 - 0x1d4fafef  com.apple.AppleIntermediateCodec 1.3.2 (153) <EFB476B9-486E-5112-50C8-8918A7964C22> /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
    0x1d700000 - 0x1d72cfff  com.apple.oxygene.layers.iDVDQCPatches 1.0.0 (602.0.2) <2F6AD71A-EDFB-66DF-ACBD-46617FDB7C0E> /Applications/iMovie.app/Contents/Resources/iDVDQCPatches.plugin/Contents/MacOS /iDVDQCPatches
    0x1d936000 - 0x1d98bfef  com.apple.AppleProResDecoder 2.0 (223) <793BA98A-2E7D-1C39-998D-805B60034DF4> /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
    0x1d9c3000 - 0x1d9e7ff7  com.apple.QuartzComposer.ExtraPatches 4.2 (156.16) <877B2D84-7CA6-501F-FF2D-C33BC52C0074> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/Resources/ExtraPatches.plugin/Contents/MacOS/ExtraPatches
    0x1db00000 - 0x1db7afef  com.apple.AppleVAH264HW.component 2.0 (1.0) <4AA9239A-754B-01CF-39EB-4B98578E1C62> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
    0x1dc3d000 - 0x1dc79fe3  com.apple.QuickTimeFireWireDV.component 7.6.6 (1789) <88107C67-DB2B-479F-EE74-61E776811834> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
    0x1dff2000 - 0x1dff6ff7 +com.bensyverson.quartzcomposer.dvmatte 1.0 (1.0) <DC961ABE-200A-E9E3-5CD2-7B98F129D0BF> /Applications/iMovie.app/Contents/Resources/Plugins/dvmatte.plugin/Contents/Mac OS/dvmatte
    0x1ef00000 - 0x1ef4cffb  com.apple.audio.midi.CoreMIDI 1.7.1 (42) <FB4D4B64-6ABB-679E-3AA8-21DE9062B4C1> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
    0x1ef71000 - 0x1ef9afff  com.apple.audio.OpenAL 1.4 (1.4) <DEAA31C6-F70F-C595-C4DF-56F7E2BD07C4> /System/Library/Frameworks/OpenAL.framework/Versions/A/OpenAL
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    0x2cc61000 - 0x2cd45fe7  com.apple.QuickTime3GPP.component 7.6.6 (1789) <B14020AC-752A-B819-4DC7-E0287056F3BB> /System/Library/QuickTime/QuickTime3GPP.component/Contents/MacOS/QuickTime3GPP
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    0x70000000 - 0x700cbfff  com.apple.audio.units.Components 1.6.5 (1.6.5) <412DBD1B-E9B5-E67C-99E4-820BF38239AC> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
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    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld
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    0x90278000 - 0x904c2fef  com.apple.JavaScriptCore 6534.52 (6534.52.7) <AF71FCC7-B8BF-2DA6-C538-6B7C47F95B2D> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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    0x906b1000 - 0x906f6ff7  com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
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