I tunes movie download problem

I purchased a movie on my i pad but then was notified that there was not enough room to download it.
I then went on my computer and logged on to itunes to download the movie there. It indicated that the movie was purchased but it didn't show up on my list of purchases and there didn't seem to be a way to download it.
Any idea of how to download it on to my computer?
Thanks.

Thanks DaddySimon, I can get onto itunes shop no problem at all, the problem starts when I click on the tab to try to redeem my gift as it then tries to go to a secure site to download the movie. We have also had the same problem recently on e.bay. I don't know how to re set my keychain. Any help would be most appreciated.

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Rental movie download problems

I
I trie to download a movie ,it says it has downloaded buy won't let me play it

I have been having downloading problems for the last few days and despite all the tricky advice. iTunes jut can't solve the problem.
These are some of the actions taken:-
Uninstall and reinstall iTunes
Turn off Anti Virus (didn't like that one!) Then uninstall anti virus!!!!!! No!!!
Change preferences in iTunes
Update iTunes...etc etc etc etc etc! ZIP!
Think I will go back to Big Pond Movies as is a lot easier and less stressful.
Do I Tunes think everyone has telescopic eyesight? The text is so small (just like all their printed matter) have to use a magnifying glass.
As you can detect, I am less than happy.
Graham

Digital movie download problems ipad2

Help! I can't view my digital movie downloads on iPad2. They do not appear anywhere in iTunes account after loaded through the DVD and viewable on computer....hum...... Ideas?

Films that have downloaded or synced to the iPad should go into the Videos app - do they not show in there ? Have you tried searching for them by name via the iPad's spotlight search screen (swipe your first homescreen to the right) ?

HD movie download problems (error 1000)

I have recently purchased two HD movies (which I have downloaded) and just purchased Guardians of the Galaxy. Every time I try to download it onto my computers it gets to the end and I get an error (error 1000), I can watch it on my apple TV, but it wont download on my macbook pro or iMac. Everything is up to date as far as software goes. I have had the same internet for all the movies I have purchased and never had any problems with HD movies. Any suggestions?

In my professional opinion, you should avoid house blackouts while downloading any kind of data. Keep a generator handy.
Sorry, I have nothing to offer in assistance. This is all uncharted, untried territory. I would hope that ATV would be able to figure out that a partial download had occurred and continue from wherever it needed to for a clean, complete download.
Jim

Movie download problem

Hi, bro, My question is my I phone is always loading when I download the movie. Can you tell me how to solve this problem?

Classic operating systems have nothing to do with phones. I've asked this thread be moved. Movies require significant bandwidth. This means unless you are somewhere with WiFi, chances are you don't have enough bandwidth to download the movie. Also Apple's browsers on the Phone lack Adobe Flash support, which is used by many movie makers online. Without knowing the source of your movie it is hard to resolve the problem.

HT1725 Movie download problem

I downloaded two movies. The downloads were interrupted but they finally completed. When I started to watch them, the video appears to be playing but the screen is black.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

MacBook Air and Safari movie download problems

I bought a new MacBook Air in August 2013 (OS 10.8.5). After migrating all my files from my iMac I have encountered problems with downloading movies that are playing in Safari (v 6.0.5). On my iMac (OS 10.6.8) and Safari (v 5.1.10) I could go under "Window", select "Activity" and see the files associated with the movie. I could select the movie that was playing, copy the url & then past it into "Downloads" (also under the "Window"). The movie would then download to my preferred folder & I could then view it on my iMac. I can't find the "Activity" or the "Downloads" options under the "Window". How do I get the movies to download now?
Thanks,
John..

The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

When I try to enter codes for digital movie downloads it tells me "code redemption is temporarily unavailable. Try again later." Customer support has been no help. Anyone else have this problem?

When I try to enter codes for digital movie downloads it tells me "code redemption is temporarily unavailable. Try again later." Customer support has been no help. Anyone else have this problem?
Am sick of going back and forth with what has turned out to be worthless customer support. Have sent them so much info and pictures, no help. All they do is send me links for instructions on how to redeem the codes. I know how to redeem, I have redeemed at least 50 codes. To them I am obviously an idiot though. To me it seems to be a problem on their end, but can't get an answer from them on why it is telling me code redemption is unavailable. Please help! Anybody!

Confirming my suspicions with every passing hour. Support on this forum is non-existent like the support from Apple support. But, you got my money now... why would you care?

I have a download problem with a movie on ipad mini.

Hi,
I have an ipad mini for my son and bought a movie for him but it didn't download properly the first time and so I deleted it and tried to reload it from iTunes. My problem is that the blue bar for the download time is full but the movie isn't in the videos app. On the download section in iTunes it says download error tap to retry and then the movie could not be downloaded at this time try later. I've been trying for weeks! There is an edit tab but no option appears for this movie. So I can't delete the download restart it or anything!
There is enough memory on the ipad, the movie is 1.2gb and the ipad 1.6 available. I'm not sure if rebooting to factory settings is the way to go not wanting to lose anything. The movie is just stuck and I can't budge it!
I also have another son and his account for his ipad is linked with the other. His movie download fine. We have a good strong wifi signal, I receive emails and check out the net fine but this movie has stumped me!
Any advice would be gratefully accepted! He's itching to watch his movie! Hope there's enough info.
Thank you
Jo

Thanks for your fast reply but I've deleted more apps and now have over 3gb free but I'm getting the same message that it cannot download. There is no option to cancel the download either.
Lol my son hasn't stopped asking to watch it! Driving me mad! :)
Can I restore it safely to factory settings and then reload the movie afresh?

HT1657 Help. Movie downloaded on ipad2 but cannot access. No icon. No nothing. Had okayed 2 movie downloads-could that be a problem. Can not access either. A few months ago had seen a movie with no problem.

Help. Movie downloaded on ipad2 but cannot access. No icon. No nothing. Had okayed 2 movie downloads-could that be a problem? Can not access either. A few months ago had seen a movie with no problem?

My problem to as to how to access downloaded movies not solved.

IOS 5 - Download-Problem - Zeitüberschreitung der Netzwerkverbindung - Was ist das ? Kann jemand helfen ? Was genau muss ich tun ?????

iOS - Download-Problem beim Update-Laden !!
> Ich erhalte folgende Fehlermeldung : Beim Download der Software für das iPhone ist ein Fehler aufgetreten. Bei der Netzwerkverbindung ist eine Zeitüberschreitung aufgetreten.
Überprüfen Sie, ob Ihre Netwerkeinstellungen korrekt sind und Ihre Netzwerkverbindung aktiv ist oder versuchen Sie es später nochmals
> Alles gecheckt und x-mal versucht - Kein Erfolg
Kann mir jemand da draussen in der grossen, weiten Welt weiterhelfen ??????
Danke bestens - Roethls

Hallo,
"Eingabe der Seriennummer zusätzlich eine "alte Seriennummer"" hört sich nach einer Updateversion. Falls keine Vorversion vorhanden ist, ist diese leider "Wertlos". Also nochmal genau auf die Box oder den Bestellvorgang schauen.
"Es kommt die Meldung: "Beim Extrahieren einiger Dateien ist ein Problem aufgetreten". Passiert manchmal beim Auspacken der Installationsdateien. Einfach mal 7-zip installieren und das Installationsprogramm auspacken. Da drinn gibt es einen 32bit und 64bit Ordner mit den eigendlichen Setups. Das korrekte Setup starten.
Die aktuell LR Version kann hier Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1 heruntergeladen werden. Eine älteren LR5 Version muss vorher nicht installiert werden. Allerdings löst auch das nicht das Problem mit der "Update"-Lizenennummer.

Anyone else having this problem?: iTunes movies download successfully, but the iTunes Extras keep downloading down to 99% and then quit, saying I should "make sure to have connection and try again".

This has already happened with two of the movies I purchased. I can watch the actual movie, but when I try download the Extras, the same error keeps popping up. "Make sure your network is active and try again." The movies downloaded just fine, why not the Extras?

jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport

ITunes Movie Download keeps stopping at 1.64GB

Hiya,
I recently bought the Avengers off iTunes [HD, trying 1080p] but everytime the download gets to around 1.64GB, the timer vanishes and the progress bar stops going up indefinatly, though it says it's still downloading.
The iTunes extra part of the download has installed and works perfectly (it was a seperate download). Occasionally when using the pause/resume all button to try and get the movie download to work the extra came up with a -50 error, but after another reset it downloaded fine. Another issue both have had is the timer starts saying thousnds of hours will be needed for the download after a pause/unpause. The movie is watchable upto about 41 minuets after/during every download
Thing's i have tried:
-Deleting the "Downloads" folder in iTunes media
-Downloading to an external Hard Drive by changing the locatoin of my iTunes Media folder (where the download froze at about 400MB instead of 1.6GB)
-Deleting the film/download file and begging the download anew from "check for availabe downloads"
-Restarting iTunes
-Restarting my computer (2011 13" Mac Book Pro Running Lion 10.7.5)
-Leaving the download to run over night, was still on 1.64GB in the morning.
-Watching/Not Watching whilst downloading.
I might try downloading in SD/720p, but will i be able to download the 1080p version later on if i do so?
Many thanks.

Heya, thanks for replying
I eventually got in touch with iTunes support who could see I still had pending downloads and were quite happy to cancel them and give me a store credit refund. Their advice was to try another movie or leave it for a few weeks as the movie I wanted was under high demand, which may have led to the problems I had (Avengers + Christmas, fair enough really).
...so about 2 days later I tried it again along with the batman trilogy and everything downloaded just fine.
I always hate the idea of going to customer support but I have to say apple's has always been quick, reasonable and helpfull, so just go for it with a detailed explination and you should be fine
Good luck!

I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I checked with SanDisk's own online support and they indicate that they have notified Apple of the issue.
According to SanDisk, the problem lies with Apple not having the iOS 8 version of the Safari browser having DRM decoding enabled that the Media Drive relies upon to decode and play iTunes DRM titles. Non DRM encoded videos will play in the browser.
DRM audio is not effected as this is handled by the native iOS music app.
As of the date of this post SanDisk have not been given a timeframe by Apple for this issue to be resolved.
I hope that Apple resolves this issue quickly as I have a large collection of DRM video titles on a 128Mb memory card installed in the Media Drive that I am unable to view.

IPod touch 3rd Gen won't finish app updates or movie download.

App updates would get stuck and stop downloading, so after trying different things I have restored to factory 5.01 without restoring any apps or data. That didn't work. App downloads hang, App updates hang. Movie downloads then after processing and seemingly finished stops with with "Unable to download now could not be downloaded this time"
I have tried external power and without, on, locked and always unlocked. Nothing works. I have managed to get one app download in about 30 trys and zero movies.
Please don't say something lame like "you can connect it to your itunes and download them there and synch" What is the point of that?
I do this exact same stuff on the same network, same account, same wifi, with two ipads, two iphone 4's, and a 4th gen touch. This device has always had update isues especially more than 2 or 3 apps.
Since all my other devices work, it seems this ipod touch may have had a problem since the get-go. But, it still could be something like the way it this exact device is handled on my account at Apple or something.
What can I do?

[How To] Solve Apps Waiting | iPad, iPhone, and iPod touch forums | iFans

I tunes movie download problem

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