I Tunes not recognising Iphone

Can anyone help me . I have just bought an iphone . And allready have itunes for my ipod . When i connect to the computer , It comes up with camera connected . No device shows up in itunes and a message says itunes does not recognise iphone .
I have gone right through all the trouble shooting and am getting nowhere .
Any ideas .
Alan

Not answered yet

Similar Messages

  • IPhoto does not recognise iPhone since upgrade to iOS 5.1

    iPhoto does not recognise iPhone since upgrade to iOS 5.1. Have tried every suggestion I could find but to no avail. Using iPhoto 9.3 and IOS 5.1. This has only started happening since upgrade to IOS 5.1
    Image capture does not recognise iPhone device either, yet iTunes synchronises ok

    Any helpful suggestions to resolved this issue welcome!

  • Itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help

    itunes not recognising iphone 3GS. iphone is in a loop of searching..with image of connector to "itunes" on screen. Very frustrating - please help

    Check first if your iTunes is up-to-date. If it's updated, try using a different cable or try plugging it to a different USB port.

  • Itunes on windows 8 not recognising iphone 4

    I have a windows 8 laptop and installed most updated itunes. But itunes is not recognising iphone 4 at all. Help

    Hi Shaashwat,
    If you are having an issue with iTunes not recognizing your iPhone because of a compatibility problem, I would suggest you remove and reinstall iTunes using the steps in this article -
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Mac itunes does not recognise iphone 4s

    mac itunes does not recognise iphone 4s

    Hi!
    This contribution (enbedded link) helped me:
    https://discussions.apple.com/message/18707806#18707806
    The Huntress God\'s Waiting Room, UK 
    ""You have already been given an alternative solution to the one posted above in a different post https://discussions.apple.com/thread/4046036?tstart=0  Have you tried it? Badgering for a response will not encourage people to help you.""
    georg171

  • Itunes does not recognise iphone and freezes in windows7?

    Itunes freezes and iphone not recognised in Windows7

    Nice suggestion Paul: that support just sends me here because their files can't help me out... So: my Iphone 4 starts loading but doesn't appear in iTunes. Als not after following all the helpfiles except for re-installing iTunes. Any help is welcome, I will look furhter...

  • Installed iTunes 10 - will not recognise iPhone 4

    I upgraded to itunes 10 and now when i connect my iPhone 4 it will not recognise it (no icon showing on left hand side). What can I do?!!

    http://support.apple.com/kb/TS1591

  • ITunes not recognising iPhone or iPad since upgrading to OS 10.8.2 and iOS 6

    Just upgraded to OS 10.8.2, and iOS 6 on iPhone and iPad. Now both these devises are not recognised in iTunes ( no Devices listed ). I have followed the suggested options with no success.
    Anyone else had this problem?

    Yes I have similar problem. It initially recognised my iPhone 5 but wont restore from back, so reinstalled itunes which resloved the restore from backup issue. Now, no devices listed like yours.
    Message was edited by: EASSAN Just reinstalled and it seem to have solved the problem.

  • Itunes 11.1.5 not recognising iphone 4 with 7.1 iOS upgrade

    Hi
    I have an iMac that I synch my iPhone 4s to. I recently updated the OS to 7.1 and itunes to 11.1.5. Now it's not recognising the iphone but still recognises the ipad (running ios7.1). I checked the cables, uninstalled and reinstalled itunes. No joy. Can anyone help?

    Since I do not use a Mac, I've not looked at, nor tried those steps, since they do not apply to me. This is Apple's support document for the Mac, that is why I recommended it. If you have tried that and also removed and reinstalled iTunes, then there is something else wrong. I suggest that you make an appointment at the Genius Bar to discuss the issue.

  • TS1369 itunes not recognising iphone- what do I do to fix this?

    Have run diagnostic tests after failed sync with iphone and itunes. Itunes not recognising that there is a device attached. What do I do to fix this?
    Have

    Hi Foxknot,
    Thanks for visiting Apple Support Communities.
    I recommend the troubleshooting steps in this article if iTunes does not recognize your iPhone:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best Regards,
    Jeremy

  • I Tunes not recognising ipod nano 7

    Hi, I have a new Ipod nano7.When I connect it to itunes I get a message saying the device is not recognised.I uninstalled and reinstalled itunes but still not working.I have followed all the steps Apple provide on their website. Still nothing. Anyone got any ideas?

    Hello there weemcchaff.
    The following article has some great and in-depth steps to follow for troubleshooting your issue:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT2188 PC not recognising iphone

    PC not recognising iPhone

    In that Link Follow Step 4. That should resolve most issues, if doesnt just reinstall iTunes
    http://support.apple.com/kb/HT1925 - how to remove iTunes + Other components

  • Does anyone else have problems connecting their iphone and i tunes not recognise it have reinstalled itunes 8 times now

    can you help my iphone wont recognise in itunes

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Mac forums.
    BTW, iTunes 10.3.1 is not a beta release. Only the iTunes in the Cloud service is beta.
    Regards.

  • ITunes 10.3.1.55 not recognising iPhone 3gs/iPad 2

    Hi I hope someone can help!
    I updated to latest iTunes when I purchased iPad 2 and for three days all was fine.  I'm running a 64 bit laptop on Windows 7.  Yesterday the pc ran a windows update and installed some security changes, not sure if this will have been the issue.
    When I went to synch either the iPad or the iPhone today, the pc recognises the device bringing up the usual what do you want to do with this, but in iTunes nothing happens for a fair few minutes and then I get the following error message with an exclamation mark:
    "iTunes cannot read the contents of the <device name>. Go to the Summary tab in the <device> preferences and click Resore to restore this <device> to factory settings."
    I reinstalled iTunes and it seemed like the problem was solved and I managed to get iPad 2 synched however iTunes froze while in the back up stage of synching the iPhone 3 gs and I had to close it down from the windows task master.
    Now my iPone 3gs won't work due to the failed synch and when I try to do the system restore it gets so far and then brings up the critical message error:
    "The iPhone could not be restored.  An unknown error occured (6)."  I was able to restore the iPhone to factory settings on another machine, but then unable to restore from back up when back on the laptop.
    I've checked that I have the latest Apple Mobile Drivers and have uninstalled and reinstalled just to be sure.
    I'm running the AVG Free Anti Virus and Zone Alarm Firewall.  I've checked the Zone Alarm Programs and ensured that iTunes is ticked for access to everything.
    I'm stumped and my phone doesn't work.
    Please help!
    Thanks
    Wealie

    Don't reset your phone.  Resetting will return the phone to factory settings and you will loose everything.  Spend some time working toward a fix.
    You might want to try a different USB cable.  It is possible that your cable conincedentally went bad.  I have had this problem before - even cables that will chrage the phone sometimes stop working for data purposes.

  • ITunes does not recognise iPhone 5s on Windows 8

    I have the latest version of iTunes and also the latest version of OS for iPhone 5s (7.1).
    I have only noticed this problem since these updates. My iPhone is recognised by my Windows 8 OS in Computer and I can import pictures/videos, however, iTunes will not identify the device.
    I have ran the diagnostics tests via iTunes and followed all recommended suggestions but to no avail.
    Reboot iPhone
    Reboot Laptop
    Uninstall iTunes & re-install
    Stoped apple mobile device service and restarted
    reinstalled drivers
    iTunes Helper is running
    Disable all startup items
    Deleted Temp folder
    Temporarily disable firewall
    Does anyone have any suggestions other than the above that I could try please?
    Thank you
    Pete

    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    restart pc after uninstall

Maybe you are looking for