I-Tunes quits on opening

I-tunes on two of our new I-Macs in our studio now quits 10 seconds after opening. We've deleted cache files, preferences and even re-installed it. Any one know of a way around it?

This is a major issue:
http://discussions.apple.com/message.jspa?messageID=7698320#7698320

Similar Messages

  • My i tunes will not open

    My I tunes will not open and I've tried removing it in the order:
    I Tunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    I then rebooted my pc, reinstalled I Tunes (latest version 64 bit), ran as Administrator.
    Still nothing, no message, no nothing, it will just not open.
    I'm running windows 7 and I Tunes has run on this computer perfectly well until 3 - 4 weeks ago.
    Can anyone please help me?

    Try working through
    TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Is there somthing wrong with I tunes, unable to open on my computer?

    Is there something wrong with I Tunes, unable to open on my computer?

    I have been having troubles with my Itunes since it tried updating and I no longer have Itunes on my computer any more and when I try to upload it again I get a msg saying "service Apple Mobile Device failed to star" is this the problem your having???

  • I have windows xp sp3, run Mcaffee security software- when I open I-tunes it does open however it will not connet to the I-tunes store. I-Tunes diagnostic indicates that it does connect to internet but the secure link to I-Tunes fails.

    I have windows xp sp3, run Mcaffee security software- when I open I-Tunes it does open however it will not connet to the I-Tunes store. I-Tunes diagnostic indicates that it does connect to the internet but the secure ling to I-Tunes fails. I-Tunes diagnostic attached. Hope some one can help.                                                     Microsoft Windows XP Professional Service Pack 3 (Build 2600) Dell Inc. MP061 iTunes 11.0.2.26 QuickTime 7.7.3 FairPlay 2.3.31 Apple Application Support 2.3.3 iPod Updater Library 10.0d2 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile Device 6.1.0.13 Apple Mobile Device Driver 1.64.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.6.502 Gracenote MusicID 1.9.6.115 Gracenote Submit 1.9.6.143 Gracenote DSP 1.9.6.45 iTunes Serial Number 0012B5500B576CC8 Current user is an administrator. The current local date and time is 2013-04-28 10:27:11. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is supported. Video Display Information ATI Mobility Radeon X1400 **** External Plug-ins Information **** No external plug-ins installed. iPodService 11.0.2.26 is currently running. iTunesHelper 11.0.2.26 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {7282B8D2-078A-4414-82D6-A506F9C935D0} Description: WiMAX Network Adapter - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: 255.255.255.255 Lease Obtained: Wed Feb 13 12:30:29 2013 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {9CE46F79-8015-4C15-A074-B1ACA4388E56} Description: Sierra Wireless Network Adapter - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: Lease Obtained: Mon Jan 18 21:14:07 2038 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {1A876FC9-50B6-4101-8E4F-838AF1D1CB32} Description: Dell Wireless 1390 WLAN Mini-Card - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: Lease Obtained: Mon Jan 18 21:14:07 2038 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {E64A2DD8-7A18-4784-8DC0-08B143E504A7} Description: Broadcom 440x 10/100 Integrated Controller - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: 10.0.40.20 Lease Obtained: Thu Aug 23 15:54:15 2012 Lease Expires: Thu Aug 23 17:54:15 2012 DNS Servers: Adapter Name: {2A9F97F5-D693-427F-BA40-9C3AA36937B1} Description: WAN (PPP/SLIP) Interface IP Address: 107.42.83.109 Subnet Mask: 255.255.255.255 Default Gateway: 107.42.83.109 DHCP Enabled: No DHCP Server: Lease Obtained: Wed Dec 31 18:00:00 1969 Lease Expires: Wed Dec 31 18:00:00 1969 DNS Servers: 66.1.77.7 68.29.73.7 Active Connection: Mobile Connected: Yes Online: Yes Using Modem: Yes Using LAN: No Using Proxy: No Firewall Information Windows Firewall is on. iTunes is enabled in Windows Firewall. Connection attempt to Apple web site was unsuccessful. The network connection timed out. Basic connection to the store failed. The network connection timed out. Connection attempt to Gracenote server was successful. The network connection timed out. Last successful iTunes Store access was 2013-04-16 10:14:47.

    Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
    This happens the same whenever I try to install.
    To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
    My plugin is still showing as out of date.
    Is there anything you could suggest. Thanks for your time.

  • Apps quit when opening PLEASE HELP!!

    about two days ago i tried to log onto microsoft messenger but when it was logging in it quit and came up with an error message and asking to send a report to apple. I also tried to log on to msn with aMSN and the same thing happened. then later that day when i open certian safari web pages (it normally happens on myspace) it just quits halfway through opening a page. now when ever i open safari it tries to load the homepage but quits.
    and now it seems lots of my programs are quitting randomly. Now it quits when opening iMovie, when i try and run iWeb it says it cant find my web pages i have made and then quits, dashboard widgets dont load and then hang, even the help viewer crashes as soon as i open it. and to top it all off the paim rest area of my macbook is starting to stain.
    anyway so far i have verified the macintosh HD and it says its fine. but when i try to verify or repair disk permissions it says there is an error and has to quit. I have also done the hardware test and its all fine.
    i have tried putting the install disk 1 that came with the macbook in and booting from it by pressing c. what is supposed to happen because it seems to be booting normaly. it just goes to the regular desktop and when i try to repair the disk with disk utility it wont let me so maybe it hasnt booted from the disk properly
    oh and the only thing i have done recently is downloading itunes 7 before i got these problems. and software update says im up to date. i tried uninstalling itunes but it still had those problems
    anyway please help me because my 90 days support runs out in 20 days. and i dont like using this windows computer
    macbook 1.83   Mac OS X (10.4.7)   512 ram 60gb

    Start with http://www.thexlab.com/faqs/multipleappsquit.html.

  • I am experiencing problems with my i phone due to sharing my daughters i tunes acoount. I have been told by apple to cancel my existing (shared) i tunes account and open a new one for my use only. How do I do this? Please help. RM

    I am experiencing on going problems with my i phone 4 due to me sharing an i tunes account with my daughter. I have been told by apple to cancel my existing (shared) i tunes account and open a new one for my use only. How do I do this? I cant find any links in i tunes to do this. mountfield

    No, it's done on the computer, it's just done on the web and not through iTunes. I guess you could do it on the iPhone, but it would be easier to do on the computer.
    Just go to the site linked above, then click on the big blue button and fill out the neccessary information.

  • Macbookpro mail won't quit or open cannot shut down

    macbookpro mail wont quit or open and cannot shut down computer help?  my ipad is ok

    Hi elizabeth,
    Hold down the power button for 5-10 seconds to shut down, then try again.

  • I tunes will not open

    I just purchased the new pink track Sober.When i plugged my ipod in it would not go to the sync page and then my monitor shut off and the ethernet card light went off.I had to unplug my computer to get it back on.When i plug the ipod in it just starts charging but won't oopen i tunes.When i open i tunes the same thing happens.Also my track is not in my library but it is in my purchased playlist and it plays.when i dragged it to my library it won't appear and it has a lock on it.Help.I have 900 albums on my i pod and i do not want to have to re rip all that music.

    Have you tried resetting your iPod? (Holding center button and the menu button down at the same time) and then seeing if iTunes recognizes it?
    If that doesn't work, your computer may have lost the drivers for your iPod, that's what happened to me a while ago. If that's the case, completely uninstall iTunes. (It should offer you an option to preserve the files.)
    After that, re-install iTunes.
    That should do the Job, and if it doesn't it is possible that your iPod may have been corrupted. Try manually forcing it into disk mode by holding center button and the play/pause button, and then try to sync it again. Immediately after you get iTunes to recognize your iPod, restore it by going to your iPod under "Devices".
    I hope that helps you!

  • Premiere Pro CC 14 won't quit or open projects

    Hi-
    Here is my situation.  My HD crashed in my iMac last week and it has been replaced by Apple.  I've now reinstalled all of my apps.  Everything seems to be working fine except for Premiere.  I can open Premiere, open a project and it loads fine.  If I try to quit or open another project while Premiere is open, it does nothing.  Literally nothing.. just sits there like nothing had happened.  Even if I can get to the open project window, I'll select the project to open and then it just returns to the current project... with no options to save, cancel, etc.  I can still work in the project after this.. no spinning pinwheel or hang up.
    I did use a Time Machine backup to get a lot of my files back.  I'm not sure if that messed up permissions or what, but I have followed the steps listed by Kevin here to no avail Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later) .
    One thing I did try was making a new user account with admin privileges and Premiere seemed to work.  The only issue is that many of my other programs don't work because the serial # is associated with my main user account.
    Here are the specs of my machine:
    iMac 27" late-2012
    3.4 GHZ i7
    32 GB DD3 RAM
    OS X 10.9.5
    Any help would be much appreciated since I'm close to a stand still since I can't move from project to project.
    Thanks,
    -Mark

    Just to follow up..
    I was able to contact Adobe via their online chat. I had a representative do a screen share to figure out what was going on.  From what I can tell, he went in and repaired permissions for my Applications folder, updated the CUDA driver and deleted all of the "Adobe" folders in the user profile and the system profile.  After that, he re-opened Premiere and everything seems to work now.  It must have been some corrupt file in one of the Adobe folders OR a bad permission.  Either way, I thought I'd report back. 

  • Mail and I Tunes fail to open

    Mail and I Tunes fail to open. Ran Disk repair and did restart. Happened before and then cleared up.

    Is it working now ?
    When that kind of thing happens, it worth a look in Console application to see what happens when you launch the applications.

  • My I-Tunes fails to open in Windows 8.1 not responding is all I get

    My I-Tunes fails to open in Windows 8.1 not responding is all I get is this the best Apple can do for it's customers

    Is that attitude the best that you can do when asking for help from fellow users?
    Try dropping the attitude or help yourself by searching the forums.

  • My I Tunes won't open because of a system error.  What do I do

    My I Tunes won't open on my Windows 7 computer.  APSdaemon.Exe system error.  This program can't start because MSVC R80.dll is missing from your computer. What should I do?

    Hey GatewayGreg1984,
    Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
    Symptoms may include:
    "The program can't start because MSVCR80.dll is missing from your computer"
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    "Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
    "Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    1. Uninstall iTunes and all of its related components.
    2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
    3. Re-download and reinstall iTunes 11.1.4.
    Thanks,
    Matt M.

  • System Restore, lost music, I tunes won't open

    Loaded new Itunes version, now I opened Itunes and no music, Did a system restore, and backed up music file before restore. Music is still on computer, but when I open I tunes it won't open, says can't recognize the .itl file because it is from a newer version, and I tunes won't open. Can I just re download Itunes to fix? Or will this overwrite my music file?

    Do you get an error message when you try to open iTunes? If so, what does it say? (Precise text, please.)

  • I tunes won't open. No warning message, just the first terms agreement opens and when i agree itunes stopes running. I just wiped and reinstalled everything including windows. I updated everything fully. Deleted spybot unintalled and reintalled new

    I tunes won't open. No warning message, just the first terms agreement opens and when i agree itunes stopes running. I just wiped and reinstalled everything including windows. I updated everything fully. Deleted spybot unintalled and reintalled the newest and one older version of itunes. still nothing. I tried to delete some files that is hidden as directed by apple. I have been trading emails with customer support but it has been no help at all. I am running Windows XP. Before i wiped my computer I ran itunes with no problem, on this computer, this week.

    WOOOOOOOOOOOO!!!! JUST WANTED TO UPDATE Y'ALL THAT BY SOME STROKE OF HEAVENLY GLORY, ITUNES DECIDED TO WORK AGAIN!!!
    WOOOOOOOOOOOOOO!!!
    How did I do it you ask??
    after all the stuff I updated you about, I tried one last time to install....still didn't work...so once again I wiped my system of everything itunes and apple related
    well today I was trying to watch a video that required me to get the quicktime plug in, and it too me to a page that was a quicktime install + itunes 7.blah blah blah instead of the other way around
    well, don't ask me why, but low and behold
    IT WORKS!!!!
    I HAVE MY ITUNES BACK!!! (JUMPS FOR JOY)
    Just wanted to share my shear elation

  • I downloaded the iOS7 and I can't force quit the open apps. I was told, "Force-quitting apps is a little different though: Instead of tapping and holding on the icon, you flick a thumbnail up to dismiss it." Comments please & thank you

    I downloaded the iOS7 and I can't force quit the open apps. I was told, "Force-quitting apps is a little different though: Instead of tapping and holding on the icon, you flick a thumbnail up to dismiss it." Unfortunately, that didn't work. Any comments please & thank you

    Sorry if I didn't make myself clear. Prior to loading 1OS7 it was easy to force quit applications that were still open by double clicking and seeing an a red "x" you had to click on.
    It doesn't work that way with the new operating system and the instructions that were given "Force-quitting apps is a little different though: Instead of tapping and holding on the icon, you flick a thumbnail up to dismiss it."
    Do not work.
    I am looking for anyone who can help figure this out.

Maybe you are looking for

  • Can not be installed link for windows7 64bit

    Can not be installed link, I installed the first version, but later found that there are updates, updated the next update is unsuccessful, I deleted deleted unsuccessful, myself manually deleted.Download The latest version 101_b015_multilanguage, ins

  • Hard drive not recognized anymore

    I have a 500gb My Book Pro from Western Digital connected to my iMac and it's disappeared. It worked fine before I upgraded to Leopard (the drive stopped appearing 4 days after installing Leopard). Now I can't reach any data in there. I've tried shut

  • HT204150 icloud sync to outlook 2013 errors in setup

    I was having some issues with icloud syncing with outlook 2013 on my windows 8 PC, so i uninstalled it and re-installed.   Ever since then, i have not been able to even get icloud for windows set up.  I keep getting an error in the final stage of the

  • Adobe Bridge CC im Hintergrund starten

    Guten Tag zusammen Ich habe vor kurzem ein Upgrade auf Photoshop CC und Bridge CC gemacht. Auch hier wollte ich, wie vorher bei CS5, wieder die Bridge im Hintergrund laufen lassen, damit ich in PS die MiniBridge verwenden kann. Also habe ich in den V

  • Import/removal policy not working javax.naming.NameNotFound

    Hi, i am experiencing some problems with my import/removal policy...more so the removal workstation policy not working. When the policy schedule time initiates - the following shows up on the zenworks removal workstation removal screen: 30-Oct-2009 1