I tunes store won't load after 11.1.3 update

I Tunes store won't load after i updated itunes . Its the 11.1.3 update

Hello Papamax,
And welcome to Apple Discussions!
Have you ran an iTunes *Network Diagnostics Test* yet? If not, use the steps provided in this Apple support document to do so, and then paste your results here.
http://support.apple.com/kb/HT3204
Also, try temporarily disabling McAfee and see if that helps. And make sure you have allowed iTunes through its firewall, by using the instructions provided in this article.
http://www.technipages.com/allow-program-access-through-mcafee-personal-firewall .html
And lastly, see if any of the troubleshooting steps provided in this Apple support document can assist you.
[iTunes for Windows: iTunes Store connection troubleshooting|http://support.apple.com/kb/ht1527]
B-rock

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Message was edited by: Lesley C

Itunes store won't load after updateing to 10.5

i tried everything to fix thiss ... i got McAfee firewalll its said i got full opening ... anyone could help me???

It worked for me, for iTunes Store and Safari both!
amandav2 wrote:
I found a solution to my problem.
> start menu
> accessories,
> right click on the command prompt icon and choose "run as administrator".
Once it opens, type in the following command...
netsh winsock reset
hit enter
You should get a message that the winsock reset successful and you will need to reboot your computer.
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I Tunes Store Won't Load

I realize this is not a new topic. However, I've run diagnostics with McAfee and have come up empty.
I'm running XP Media Center,Version 2002, Service Pack 3.
Does anyone have a solution as to how I can solve my problem?

Hello Papamax,
And welcome to Apple Discussions!
Have you ran an iTunes *Network Diagnostics Test* yet? If not, use the steps provided in this Apple support document to do so, and then paste your results here.
http://support.apple.com/kb/HT3204
Also, try temporarily disabling McAfee and see if that helps. And make sure you have allowed iTunes through its firewall, by using the instructions provided in this article.
http://www.technipages.com/allow-program-access-through-mcafee-personal-firewall .html
And lastly, see if any of the troubleshooting steps provided in this Apple support document can assist you.
[iTunes for Windows: iTunes Store connection troubleshooting|http://support.apple.com/kb/ht1527]
B-rock

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Message was edited by: chivibe

loriac wrote:
....Back up originals on external drives prior to import ...
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Thanks for using Apple Support Communities.
it may be necessary to remove all traces of iTunes and related software components from your computer before reinstalling iTunes.
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http://support.apple.com/kb/ht1923
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This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
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Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
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I tunes store won't load after 11.1.3 update

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