I-tunes sync option disabled
I have a HP laptop that I have used fine with i-tunes in the past. However, when I plug the cable from the i-pod to i-tunes to put new music on the sync option/devices is not appearing between "Store" and Playlist in i-tunes. A few notes:
* Under file under "Sync i-pod" i-pod sync is disabled
* In Preferences-Devices I have unchecked and checked disable automatic sync
* I have downloaded new version of i-tunes and restarted computer multiple times.
* When I plug i-pod into computer via cable the i-pod lights up but does not take a charge
* When I plug i-pod into a wall adapter it takes the charge fine.
Thanks for any assistance!
Hi hawkeye8388,
Welcome to Apple Discussions.
Firstly. Are you using the same iPod cable to connect to the wall charger as to the computer? If you're using two different cables, one may be faulty - try the other cable.
If you're using the same cable then it sounds like your iPod is faulty. I would take it to an Apple Service Center and have them chick it for you.
NOTE: In preference re-check the automatic syncing option as that is why the iPod does not sync when connected.
Hope this information is useful.
Kind Regards,
Peter.
Message was edited by: Peter Miller
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