I tunes told me to update.

I bought a used touch ipod. Its a 2nd gen.I tunes told me to update, when i did the computer no longer recognizes the usb and itunes doesnt sync. I have tried to restore, and tried everything that i have found to fix it can any one help?

It doesnt want to charge, sometimes i can make it go into the connect to itunes phase and then it charges, but my usb driver is no longer recognised. I have uninstalled it, and reinstalled it. but still trouble. I have tried to put it into recoery mode still nothing. if i turn it off and plug it in then sometimes it charges. i dont know what else to do

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HT1589 My Itunes on my pc running window 7 got corrupted on my laptop - a few days later I tunes told me to update my Iphone 3 so I did it reinstall Itunes on my phoe and wiped out my total phone book , now I have no phone book how can i get it back 600 c

My Itunes on my pc running window 7 got corrupted on my laptop - a few days later I tunes told me to update my Iphone 3 so I did it reinstall Itunes on my phoe and wiped out my total phone book , now I have no phone book how can i get it back 600 contacts

Look here.
http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FHT1495&answerid=16777216&src=support_site.home.search

When i update my iPhone 4s through iOS 7 with my mac, i tunes told me that an upgrade was necessary to sync with the new iOS 7 and of course i updated my iTunes to the ultimate version but my mac didn't work with this version of i tunes. What can i do

when i update my iPhone 4s through iOS 7 with my mac, i tunes told me that an upgrade was necessary to sync with the new iOS 7 and of course i updated my iTunes to the ultimate version but my mac didn't work with this version of i tunes. What can i do

Hello,
Only option is upgrading your Mac's OSX, since Apple will not allow iOS to go backwards.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA

HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
Here's the cycle:
I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
Click Restore
Extracting software…
Preparing iPad for restore
Waiting for iPad…
Verifying iPad restore with Apple…
(empty bar under the Apple logo…does not show any activity)
“The iPad “iPad” could not be restored. An unknown error occurred (9).”
Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
I swapped out the USB cable to a new cable and get the same results.
I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
Any advice would be appreciated.
Thanks!

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore

How to agree with terms of i tune in order to update applications

How to agree with terms of i tune in order to update applications

Are you agreeing to the terms, but then being asked to agree to them again and again, endlessly? Or is something a bit different going on?

I tunes wont play or update songs

my i tunes wont play or update my ipod with any of the songs that i have downloaded from i tunes. says im not authorised how do i change this thanks very much.

i have the same prob!
HELP?

Error 1606 when installing i-tunes and i-pod updater

Have searched for answers to this problem with no luck so apologies if this is a repeat. I have tried down loading latest version of I Tunes and I pod updater. Neither would install and came up with the following error - error 1606.could not access network location %userprofile%\begin menu\program\startup".
I followed the instructions on the link to the Installer Web site for this Error and edited the registry (states that all entries (as listed) should refer to the correct drive i.e C: but did not show any examples.
All but one registry key was correct. I ammended a string of keys that all had %userprofile%\ as the start.
This allowed me to install ITunes however it would not add the several thousand songs that were alreday on the computer no matter what i did. So I changed the registry back and hey presto there was 4.9 with all my songs.
However I still can not intstal ipod updater either from the disc that came with shuffle or from the download.
Can any one please help??? Either tell me what to cahnge the registry keys to or explian how this has happened anyway.
I have purchased 5 pods of one type or another for various people on three different computers. Updated all software regularly and never had this problem.
Thanks
Paul

Yes ...followed the link and all instructions on it but not very confident about editing registy keys. Have also checked Microsoft but all that gave was more info on Registry editing.
I have managed to by pass this problem by logging in as another user and installing software. Worked without problem but I have compared the registry entries and all seem the same!
Very Strange.

HT1338 I am attempting to update to the new os x mavericks and while completing the download it prompts me to choose a disk. I have chosen the only option I am provided and am then told that the update cannot be installed on "untitled 1" what am I suppose

I am attempting to update to the new os x mavericks and while completing the download it prompts me to choose a disk. I have chosen the only option I am provided and am then told that the update cannot be installed on "untitled 1" what am I supposed to do?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the installation again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

PC: i-tunes won't launch, update and restore greyed out - updater freezes

Hi - Please excuse the system info below - that refers to my laptop but our sons shuffle ismarried to our PC.
I found my son's shuffle sitting on the hall dresser today and he informed me that it has not been working for some time. He's 8 years old but he's only had the shuffle since Christmas - I'm inclined to think he really hasn't been able to use it much.
First signs of a problem were flashing green and orange lights - no songs I guess. Battery shows steady green.
Downloaded and installed latest i-tunes update and i-pod updater. When the i-pod is connected to our PC (running XP) the front status light and the back battery lights both blink orange. Unfortunately, we do not have any 2.0 usb connections on the Dell but we've been able to successfully connect our other son's shuffle to the back port.
When the shuffle is connected i-tunes will not launch. If I launch i-tunes and then connect the shuffle, i-tunes does not recognize the i-pod.
With the updater lauched and then connecting the i-pod the updater freezes at 'initializing' and both update and restore buttons are greyed out.
I have reset the i-pod many times and browsed the support discussions and articles - it seems I may need to remove the updater but I have not found instructions for the process appropriate to a PC.
Any help would be greatly appreciated - even if its just to say that we should bring it in for service. UGH - but where is the darned receipt?

Hey mmlise - glad to hear I'm not alone on this...
By the way - I uninstalled and reinstalled both i-tunes and i-pod updater as per Apple instructions for PC. At least this time the updater informed me as to what it updates but it is not even initializing now - it just keeps telling me to "plug in an i-pod to update it".
i-tunes still will not launch until I remove the shuffle from the usb.
I know that the usb is working (tried several other ports anyway) since windows pops up with a balloon to say that the device could perform faster on a 2.0 usb...
I've been out of the loop for awhile now on the boards - is this some sort of update bug?
Please help...

My ipad is locked after entring wrong pasword more than 10 times and i did not back up my ipad. now my device is not able be conncted with i tunes to restore or update, i need a help how can i unlock it?

my ipad is locked after entring wrong pasword more than 10 times and i did not back up my ipad. now my device is not able be conncted with i tunes to restore or update, i need a help how can i unlock it?

You have to restore the iPad by syncing to the original computer that you synced to.
This article explains the process.
http://support.apple.com/kb/ht1212

HT1338 I'm getting a message that my Java is not updated, but when I run the update check, I'm told all is updated. Some web materials won't open because my Java is not updated. What do I do?

I'm getting a message that my Java is not updated, but when I run the update check, I'm told all is updated. Some web materials won't open because my Java is not updated. What do I do?

Hi Ginny,
There are no more updates for Java from Apple for 10.5.8, the only way to get a Java upgrade is updating your OSX.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It looks like they do still have it:
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
And it's been reported that if you have a MobileMe account Apple will send one free.

TS1538 my i-phone wont connect to i-tunes i canceled the update by accident, can anyone help?

my i-phone wont connect to i-tunes i canceled the update by accident, can anyone help?

You can try entering restore mode. See: http://support.apple.com/kb/HT1808

I have a desktop machine windows 7 based with CS5 loaded and working without problem. I have recently purchsed a laptop running 8.1 windows. I have loaded the cs5 package onto the laptop and it appears ro work but I am being told there are updates. I hav

I have a desktop machine windows 7 based with CS5 loaded and working without problem. I have recently purchased a laptop running 8.1 windows. I have loaded the cs5 package onto the laptop and it appears to work but when I try to update, although I am being told there are updates it attempts to download the update but then tells me there is a problem and to quit and try again later.. I have tried a number of times to download the updates but itkeeps telling me to quit and try later. what is wrong please?

There could be a 32 bit vs 64 bit issues-is the old machine a 32 bit? and what is the new machine as far as 32/64 bit. I am not sure now if CS5 has in the help menu of the PS app the selection to update within PS if so that might work. I know that the Creative cloud app for installs updates etc has caused me much consternation over the last couple few years. Last it could be something like your Software firewall settings or anti-virus anti malware programs. I know that updating the infamous adobe flash that Internet Explorer pop ups setting and having AV turned on as opposed to off can interfere or plain break the update ability

Satellite A500 - TV tuner not recognized after updates installation

I recently ran some updates (Windows 7) for Satellite A500 (PSARA9A). It has an inbuilt tuner & it was working fine until the updates. Now when I go to watch TV or Record it comes up with "No tuner available to satisfy current request".
I tried to install new driver, but I can't tell if it's doing anything. Device manager tells me the latest drivers are installed, yet it shows yellow exclamation mark.
Can anyone suggest anything here??

Thanks for the replies, I appreciate it.
Still can't get the tuner to work.
I tried uninstalling it, it then tried to re-install, but failed.
Yet It tells me latest driver is installed. Still have yellow exclamation mark.
So decide to do a system restore.
Tuner still has the same issues & now Windows Media Center won't work either. it's quite frustrating.
Did a search for media center, which told me to turn it off & then on (in windows features).
Still not working. So yep, now have 2 issues.
Any further suggestions on either issue.

I tunes told me to update.

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