I tunes will not open any. I have downloaded the program, at least 5 times and still not open.

When you double-click the shortcut icon on the computer i tunes download it for 1 second and does not do anything after that. I've tried to open i tunes, the system administrator, but not any result. What can I do?

gaah. i think you and your brother have correctly diagnosed the problem.
there's a Qoologic variant that has been causing "error-less" itunes launch failure since late October. it's associated with the "license screen flash" symptom. it also drops randomly-generated-4-and-6-letter-name startup items in people's PCs.
Ewido and AdAware have typically been getting rid of it for people, so it's a bit disturbing that they aren't touching it in your case. however, we also have a "manual" removal technique that has been working for people. let's see if Dave's technique works for you:
Dave’s manual removal technique for the Qoologic variant
keep us posted.
love, b

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    >>>
    From: Andy_DeWees<[email protected] du>
    To:novell.support.zenworks.endpoint-security-management
    Date: 2/5/2009 12:52 PM
    Subject: I have installed the agent 10 or 15 times and one installation hasfailed, no error appeared during the installation but I am havinginconsistent issues with my ethernet card not working here and there. Werebooted and can log into Novell client but the login prompt did not appearfor ESM client or the icon was not in the systray. Everything seems towork, besides at times (a couple times today) it terminates his ethernetcard/connection. I would re-image his computer but he has severalapplications and
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