I tunes will not sync voice memos off of Iphone in yosemite

I just updated my macbookpro with the new Yosemite update. However, It won't let me sync voice memos off of my phone! I tried the same thing with my music library and I can only add to the iphone. It will sync music and voice memos on but not off. Photos and videos have come off my iphone so it is not an issue of nothing can be taken off. I have tried fiddling with new itunes forever but I just can't figure it out!
Oh and also it won't sync my contacts off my phone either....
If it helps, it is an iphone 4 so that may be a problem?
Please help, Thank you!

I use a program called iTools. It's an alternative for iTunes and it's more like import/export type of thing rather than sync. I like the windows version better but the Mac version works ok too. And it is free
It should look like this:

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