I-Tunes won't import C.D's and "has to shutdown"
Hello everyone,
I hope someone can help cause this is doing my head in!
Every time I try to import a CD onto I-Tunes, it comes up with an error message and has to shutdown. After a couple of attempts at importing, I-Tunes just stops working altogether and I have to re-install the program.
The message that appears is :-
"I-Tunes has encountered a problem and needs to close. We are sorry for the inconvenience."
It then has loads of technical jargon, but I cannot copy and paste it onto here?!?
I have tried numerous troubleshooting methods to no avail. I have even searched through the archives but can'r find a problem similar to this one!
It has let me import 1 CD but no other CD's import
Cheers in advance for any help,
Adam
hi evo-lution!
Every time I try to import a CD onto I-Tunes, it comes up with an error message and has to shutdown. After a couple of attempts at importing, I-Tunes just stops working altogether and I have to re-install the program.
The message that appears is :-
"I-Tunes has encountered a problem and needs to close. We are sorry for the inconvenience."
good lord. by any chance do you have dual processors or dual cores in that PC? is your current itunes version 6.0.1.3 or lower?
if both of these things are true, try upgrading to 6.0.4.2. that's the error message folks used to get when they had this problem:
iTunes for Windows quits unexpectedly importing CDs on a dual-processor or dual-core computer
... it was fixed in 6.0.2.23, but 6.0.4.2 is more stable, and more readily available.
love, b
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