I tunes wont find ipod

I just got a new ipod back frome service . When i plug it in XP pickes it up but i cant see it in my computer . I turn on itunes and it dose not find the ipod ! but no error msg . When i run ipod updater it picks up my ipod BUT the update botton is not clickable? iv seen a lot of post liek this i know but they dont seem to be the same ! plz help thanxx

BUT the update botton is not clickable
That's because new iPods, even the ones that come back from service, are formatted for the Mac and must be restored for PC use. Run the iPod Updater again and choose the Restore option, then re-sync with iTunes to reload your songs.

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