I-tunes wont start up

when i try to open i-tunes i get the message i-tunes has encountered a problem and needs to close
i have uninstalled it and reinstalled
i have done a system restore
i am using windows xp home
please help

The first question is can you start Quciktime and play something with it? iTunes can't work if Quicktime doesn't.
If Quicktime doesn't work, remove it using the following method, but only do the Quicktime bits:
http://docs.info.apple.com/article.html?artnum=93698
Then download and install the stand alone Quicktime, option 2 here:
http://www.apple.com/quicktime/download/win.html
If Quicktime works OK then your starting point is this Apple article on launch problems:
http://docs.info.apple.com/article.html?artnum=302856

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    So after contacting apple, heres the solution. Make sure u do all steps, and do both.
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    On the Start menu, click My Computer/Computer (or double-click My Computer on the Desktop).
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    Thanks in advance skylog.

    Could someone please help everytime i start i-tunes i keep getting a message "i-tunes has encounter a problem and needs to close" ive tried to reinstall but no joy, my system seem to be fine has no problem anywhere else.
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    -Djavax.xml.parsers.DocumentBuilderFactory=com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderFactoryImpl
    -Dcom.sun.aas.promptForIdentity=true
    -Dorg.xml.sax.driver=com.sun.org.apache.xerces.internal.parsers.SAXParser
    -Dcom.sun.aas.instanceRoot=C:/Program Files/Sun/Creator2_1/SunAppServer8/domains/creator
    -Djavax.xml.transform.TransformerFactory=com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl
    -Dcom.sun.aas.domainName=creator
    -Djava.util.logging.manager=com.sun.enterprise.server.logging.ServerLogManager
    -Dproduct.name=Sun-Java-System/Application-Server
    -Dcom.sun.enterprise.overrideablejavaxpackages=javax.faces,javax.servlet.jsp.jstl,javax.xml.bind,javax.help
    -Dcom.sun.aas.configRoot=C:/Program Files/Sun/Creator2_1/SunAppServer8/config
    -Djava.library.path=C:\Program Files\Sun\Creator2_1\java\jre\bin\client;C:\Program Files\Sun\Creator2_1\SunAppServer8\lib;C:\Program Files\Sun\Creator2_1\SunAppServer8\lib;C:\Program Files\Sun\Creator2_1\java\bin;.;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files\Sun\Creator2_1\SunAppServer8\lib;C:\Program Files\Sun\Creator2_1\SunAppServer8\bin;C:\Program Files\Sun\Creator2_1\SunAppServer8\lib;C:\Program Files\Sun\Creator2_1\SunAppServer8\bin;C:\Program Files\Sun\Creator2_1\SunAppServer8\bin;C:\Program Files\Sun\Creator2_1\SunAppServer8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;C:\Program Files\ATI Technologies\ATI.ACE\;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\QuickTime\QTSystem\;;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;
    -Dcom.sun.aas.instanceName=server
    -Dcom.sun.aas.processLauncher=SE
    -cp
    C:/Program Files/Sun/Creator2_1/java/lib/tools.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib/appserv-rt.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\activation.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\admin-cli.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-admin.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-env.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-ext.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-jstl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-upgrade.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-logging.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\dom.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\driveradapter.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee-svc.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jax-qname.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jaxr-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jaxr-impl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jaxrpc-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jaxrpc-impl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jdic_0_9.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jmxremote.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jmxremote_optional.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jsf-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jsf-impl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\mail.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\PEtray.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\relaxngDatatype.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\rmissl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\saaj-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\saaj-impl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smbase.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smdb2.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\sminformix.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smoracle.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smresource.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smspy.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smsqlserver.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smsybase.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smutil.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\xalan.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\xercesImpl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\xsdlib.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib/install/applications/jmsra/imqjmsra.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/imq/lib/jaxm-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/imq/lib/fscontext.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib/ant/lib/ant.jar
    com.sun.rave.tray.RavePEMain
    start
    display
    native|#]
    [#|2006-10-06T03:56:13.546+0100|SEVERE|sun-appserver-pe8.2|javax.enterprise.system.util|_ThreadID=10;|property_reader.unknownHost
    java.net.UnknownHostException: tester: tester
    at java.net.InetAddress.getLocalHost(InetAddress.java:1308)
    at com.sun.enterprise.util.net.NetUtils.getCanonicalHostName(NetUtils.java:66)
    at com.sun.enterprise.util.ASenvPropertyReader.setSystemProperties(ASenvPropertyReader.java:161)
    at com.sun.enterprise.server.PEMain.main(PEMain.java:185)
    at com.sun.rave.tray.RavePEMain.main(RavePEMain.java:37)
    |#]
    [#|2006-10-06T03:57:32.906+0100|INFO|sun-appserver-pe8.2|javax.enterprise.resource.jms|_ThreadID=10;|JMS5035: Timed out after 60000 milliseconds while trying to verify if the JMS service startup succeeded.|#]
    [#|2006-10-06T03:57:32.906+0100|INFO|sun-appserver-pe8.2|javax.enterprise.resource.jms|_ThreadID=10;|JMS5037: Check permissions of MQ instance directory C:\Program Files\Sun\Creator2_1\SunAppServer8\imq\var\instances|#]
    [#|2006-10-06T03:57:32.906+0100|INFO|sun-appserver-pe8.2|javax.enterprise.resource.jms|_ThreadID=10;|JMS5036: More details may be available in the log file for the JMS service broker instance imqbroker. Please refer to the JMS provider documentation for the exact location of this log file.|#]
    [#|2006-10-06T03:57:32.906+0100|SEVERE|sun-appserver-pe8.2|javax.enterprise.system.core|_ThreadID=10;|UnknownException during startup. Disable quick startup by setting system property com.sun.enterprise.server.ss.ASQuickStartup to false
    com.sun.appserv.server.ServerLifecycleException: [C4000]: Packet acknowledge failed. user=admin, broker=127.0.0.1:28676(1408)
    at com.sun.enterprise.jms.JmsProviderLifecycle.checkProviderStartup(JmsProviderLifecycle.java:427)
    at com.sun.enterprise.server.ss.ASLazyKernel.startASSocketServices(ASLazyKernel.java:54)
    at com.sun.enterprise.server.PEMain.run(PEMain.java:274)
    at com.sun.enterprise.server.PEMain.main(PEMain.java:220)
    at com.sun.rave.tray.RavePEMain.main(RavePEMain.java:37)
    Caused by: com.sun.messaging.jms.JMSException: [C4000]: Packet acknowledge failed. user=admin, broker=127.0.0.1:28676(1408)
    at com.sun.messaging.jmq.jmsclient.ProtocolHandler.writePacketWithAck(ProtocolHandler.java:515)
    at com.sun.messaging.jmq.jmsclient.ProtocolHandler.writePacketWithReply2(ProtocolHandler.java:331)
    at com.sun.messaging.jmq.jmsclient.ProtocolHandler.hello(ProtocolHandler.java:717)
    at com.sun.messaging.jmq.jmsclient.ProtocolHandler.hello(ProtocolHandler.java:679)
    at com.sun.messaging.jmq.jmsclient.ConnectionImpl.hello(ConnectionImpl.java:416)
    at com.sun.messaging.jmq.jmsclient.ConnectionImpl.openConnection(ConnectionImpl.java:1979)
    at com.sun.messaging.jmq.jmsclient.ConnectionImpl.init(ConnectionImpl.java:745)
    at com.sun.messaging.jmq.jmsclient.ConnectionImpl.<init>(ConnectionImpl.java:315)
    at com.sun.messaging.jmq.jmsclient.UnifiedConnectionImpl.<init>(UnifiedConnectionImpl.java:33)
    at com.sun.messaging.jmq.jmsclient.QueueConnectionImpl.<init>(QueueConnectionImpl.java:32)
    at com.sun.messaging.ConnectionFactory.createQueueConnection(ConnectionFactory.java:72)
    at com.sun.messaging.jmq.admin.jmsspi.JMSAdminImpl.pingProvider(JMSAdminImpl.java:783)
    at com.sun.enterprise.jms.JmsProviderLifecycle.waitForJmsProvider(JmsProviderLifecycle.java:335)
    at com.sun.enterprise.jms.JmsProviderLifecycle.checkProviderStartup(JmsProviderLifecycle.java:396)
    ... 4 more
    |#]
    [#|2006-10-06T03:57:32.953+0100|SEVERE|sun-appserver-pe8.2|javax.enterprise.system.core|_ThreadID=10;|Exception while stoppping Lifecycle.
    com.sun.appserv.server.ServerLifecycleException: MQ startup failed :[C4000]: Packet acknowledge failed. user=admin, broker=127.0.0.1:28676(1408)
    at com.sun.enterprise.jms.JmsProviderLifecycle.checkProviderStartup(JmsProviderLifecycle.java:376)
    at com.sun.enterprise.jms.JmsProviderLifecycle.onShutdown(JmsProviderLifecycle.java:445)
    at com.sun.enterprise.server.ss.ASLazyKernel.stopLifecycle(ASLazyKernel.java:178)
    at com.sun.enterprise.server.ss.ASLazyKernel.stopMQ(ASLazyKernel.java:172)
    at com.sun.enterprise.server.ss.ASLazyKernel.exitServer(ASLazyKernel.java:74)
    at com.sun.enterprise.server.ss.ASLazyKernel.startASSocketServices(ASLazyKernel.java:67)
    at com.sun.enterprise.server.PEMain.run(PEMain.java:274)
    at com.sun.enterprise.server.PEMain.main(PEMain.java:220)
    at com.sun.rave.tray.RavePEMain.main(RavePEMain.java:37)
    |#]
    [#|2006-10-06T03:57:33.890+0100|INFO|sun-appserver-pe8.2|javax.enterprise.system.core|_ThreadID=11;|sending notification to server...server|#]
    [#|2006-10-06T03:57:33.890+0100|INFO|sun-appserver-pe8.2|javax.enterprise.system.core|_ThreadID=11;|Server shutdown complete.|#]
    [#|2006-10-06T04:07:13.640+0100|SEVERE|sun-appserver-pe8.2|javax.enterprise.system.util|_ThreadID=10;|property_reader.unknownHost
    java.net.UnknownHostException: tester: tester
    at java.net.InetAddress.getLocalHost(InetAddress.java:1308)
    at com.sun.enterprise.util.net.NetUtils.getCanonicalHostName(NetUtils.java:66)
    at com.sun.enterprise.util.ASenvPropertyReader.setSystemProperties(ASenvPropertyReader.java:161)
    at com.sun.enterprise.tools.launcher.ProcessLauncher.buildInternalCommand(ProcessLauncher.java:468)
    at com.sun.enterprise.tools.launcher.ProcessLauncher.buildCommand(ProcessLauncher.java:404)
    at com.sun.enterprise.tools.launcher.ProcessLauncher.process(ProcessLauncher.java:204)
    at com.sun.enterprise.tools.launcher.ProcessLauncher.main(ProcessLauncher.java:128)
    |#]
    [#|2006-10-06T04:07:13.859+0100|WARNING|sun-appserver-pe8.2|javax.enterprise.tools.launcher|_ThreadID=10;|LAUNCHER005:Spaces in your PATH have been detected. The PATH must be consistently formated (e.g. C:\Program Files\Java\jdk1.5.0\bin; ) or the Appserver may not be able to start and/or stop.  Mixed quoted spaces in your PATH can cause problems, so the launcher will remove all double quotes before invoking the process. The most reliable solution would be to remove all spaces from your path before starting the Appservers components.  |#]
    [#|2006-10-06T04:07:13.859+0100|INFO|sun-appserver-pe8.2|javax.enterprise.tools.launcher|_ThreadID=10;|
    C:/Program Files/Sun/Creator2_1/java\bin\java
    -client
    -XX:PermSize=32m
    -XX:MaxPermSize=128m
    -XX:+CMSPermGenSweepingEnabled
    -XX:+CMSClassUnloadingEnabled
    -Xmx512m
    -XX:NewRatio=2
    -Dcom.sun.aas.defaultLogFile=C:/Program Files/Sun/Creator2_1/SunAppServer8/domains/creator/logs/server.log
    -Djava.endorsed.dirs=C:/Program Files/Sun/Creator2_1/SunAppServer8/lib/endorsed
    -Djava.security.policy=C:/Program Files/Sun/Creator2_1/SunAppServer8/domains/creator/config/server.policy
    -Djava.security.auth.login.config=C:/Program Files/Sun/Creator2_1/SunAppServer8/domains/creator/config/login.conf
    -Dsun.rmi.dgc.server.gcInterval=3600000
    -Dsun.rmi.dgc.client.gcInterval=3600000
    -Djavax.net.ssl.keyStore=C:/Program Files/Sun/Creator2_1/SunAppServer8/domains/creator/config/keystore.jks
    -Djavax.net.ssl.trustStore=C:/Program Files/Sun/Creator2_1/SunAppServer8/domains/creator/config/cacerts.jks
    -Djava.ext.dirs=C:/Program Files/Sun/Creator2_1/java/jre/lib/ext;C:/Program Files/Sun/Creator2_1/SunAppServer8/domains/creator/lib/ext;C:/Program Files/Sun/Creator2_1/SunAppServer8/derby/lib
    -Djdbc.drivers=org.apache.derby.jdbc.ClientDriver
    -Djavax.management.builder.initial=com.sun.enterprise.admin.server.core.jmx.AppServerMBeanServerBuilder
    -Dcom.sun.enterprise.config.config_environment_factory_class=com.sun.enterprise.config.serverbeans.AppserverConfigEnvironmentFactory
    -Dcom.sun.enterprise.taglibs=appserv-jstl.jar,jsf-impl.jar
    -Dcom.sun.enterprise.taglisteners=jsf-impl.jar
    -Djavax.xml.parsers.SAXParserFactory=com.sun.org.apache.xerces.internal.jaxp.SAXParserFactoryImpl
    -Dcom.sun.aas.configName=server-config
    -Dorg.xml.sax.parser=org.xml.sax.helpers.XMLReaderAdapter
    -Ddomain.name=creator
    -Djmx.invoke.getters=true
    -Djavax.xml.parsers.DocumentBuilderFactory=com.sun.org.apache.xerces.internal.jaxp.DocumentBuilderFactoryImpl
    -Dcom.sun.aas.promptForIdentity=true
    -Dorg.xml.sax.driver=com.sun.org.apache.xerces.internal.parsers.SAXParser
    -Dcom.sun.aas.instanceRoot=C:/Program Files/Sun/Creator2_1/SunAppServer8/domains/creator
    -Djavax.xml.transform.TransformerFactory=com.sun.org.apache.xalan.internal.xsltc.trax.TransformerFactoryImpl
    -Dcom.sun.aas.domainName=creator
    -Djava.util.logging.manager=com.sun.enterprise.server.logging.ServerLogManager
    -Dproduct.name=Sun-Java-System/Application-Server
    -Dcom.sun.enterprise.overrideablejavaxpackages=javax.faces,javax.servlet.jsp.jstl,javax.xml.bind,javax.help
    -Dcom.sun.aas.configRoot=C:/Program Files/Sun/Creator2_1/SunAppServer8/config
    -Djava.library.path=C:\Program Files\Sun\Creator2_1\java\jre\bin\client;C:\Program Files\Sun\Creator2_1\SunAppServer8\lib;C:\Program Files\Sun\Creator2_1\SunAppServer8\lib;C:\Program Files\Sun\Creator2_1\java\bin;.;C:\WINDOWS\system32;C:\WINDOWS;C:\Program Files\Sun\Creator2_1\SunAppServer8\lib;C:\Program Files\Sun\Creator2_1\SunAppServer8\bin;C:\Program Files\Sun\Creator2_1\SunAppServer8\lib;C:\Program Files\Sun\Creator2_1\SunAppServer8\bin;C:\Program Files\Sun\Creator2_1\SunAppServer8\bin;C:\Program Files\Sun\Creator2_1\SunAppServer8\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\WBEM;C:\Program Files\ATI Technologies\ATI.ACE\;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\QuickTime\QTSystem\;;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;
    -Dcom.sun.aas.instanceName=server
    -Dcom.sun.aas.processLauncher=SE
    -cp
    C:/Program Files/Sun/Creator2_1/java/lib/tools.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib/appserv-rt.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\activation.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\admin-cli.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-admin.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-assemblytool_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-cmp_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-env.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-ext.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-jstl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-rt_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\appserv-upgrade.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-launcher_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\commons-logging.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\deployhelp_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\dom.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\driveradapter.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee-svc.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_es.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_fr.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_ja.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_ko.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_zh.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\j2ee_zh_CN.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jax-qname.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jaxr-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jaxr-impl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jaxrpc-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jaxrpc-impl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jdic_0_9.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jmxremote.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jmxremote_optional.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jsf-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\jsf-impl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\mail.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\PEtray.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\relaxngDatatype.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\rmissl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\saaj-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\saaj-impl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smbase.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smdb2.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\sminformix.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smoracle.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smresource.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smspy.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smsqlserver.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smsybase.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\smutil.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\xalan.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\xercesImpl.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib\xsdlib.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib/install/applications/jmsra/imqjmsra.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/imq/lib/jaxm-api.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/imq/lib/fscontext.jar;C:/Program Files/Sun/Creator2_1/SunAppServer8/lib/ant/lib/ant.jar
    com.sun.rave.tray.RavePEMain
    start
    display
    native|#]
    [#|2006-10-06T04:07:30.218+0100|SEVERE|sun-appserver-pe8.2|javax.enterprise.system.util|_ThreadID=10;|property_reader.unknownHost
    java.net.UnknownHostException: tester: tester
    at java.net.InetAddress.getLocalHost(InetAddress.java:1308)
    at com.sun.enterprise.util.net.NetUtils.getCanonicalHostName(NetUtils.java:66)
    at com.sun.enterprise.util.ASenvPropertyReader.setSystemProperties(ASenvPropertyReader.java:161)
    at com.sun.enterprise.server.PEMain.main(PEMain.java:185)
    at com.sun.rave.tray.RavePEMain.main(RavePEMain.java:37)
    |#]
    [#|2006-10-06T04:08:42.250+0100|INFO|sun-appserver-pe8.2|javax.enterprise.resource.jms|_ThreadID=10;|JMS5035: Timed out after 60000 milliseconds while trying to verify if the JMS service startup succeeded.|#]
    [#|2006-10-06T04:08:42.250+0100|INFO|sun-appserver-pe8.2|javax.enterprise.resource.jms|_ThreadID=10;|JMS5037: Check permissions of MQ instance directory C:\Program Files\Sun\Creator2_1\SunAppServer8\imq\var\instances|#]
    [#|2006-10-06T04:08:42.250+0100|INFO|sun-appserver-pe8.2|javax.enterprise.resource.jms|_ThreadID=10;|JMS5036: More details may be available in the log file for the JMS service broker instance imqbroker. Please refer to the JMS provider documentation for the exact location of this log file.|#]
    [#|2006-10-06T04:08:42.250+0100|SEVERE|sun-appserver-pe8.2|javax.enterprise.system.core|_ThreadID=10;|UnknownException during startup. Disable quick startup by setting system property com.sun.enterprise.server.ss.ASQuickStartup to false
    com.sun.appserv.server.ServerLifecycleException: [C4000]: Packet acknowledge failed. user=admin, broker=127.0.0.1:28676(1408)
    at com.sun.enterprise.jms.JmsProviderLifecycle.checkProviderStartup(JmsProviderLifecycle.java:427)
    at com.sun.enterprise.server.ss.ASLazyKernel.startASSocketServices(ASLazyKernel.java:54)
    at com.sun.enterprise.server.PEMain.run(PEMain.java:274)
    at com.sun.enterprise.server.PEMain.main(PEMain.java:220)
    at com.sun.rave.tray.RavePEMain.main(RavePEMain.java:37)
    Caused by: com.sun.messaging.jms.JMSException: [C4000]: Packet acknowledge failed. user=admin, broker=127.0.0.1:28676(1408)
    at com.sun.messaging.jmq.jmsclient.ProtocolHandler.writePacketWithAck(ProtocolHandler.java:515)
    at com.sun.messaging.jmq.jmsclient.ProtocolHandler.writePacketWithReply2(ProtocolHandler.java:331)
    at com.sun.messaging.jmq.jmsclient.ProtocolHandler.hello(ProtocolHandler.java:717)
    at com.sun.messaging.jmq.jmsclient.ProtocolHandler.hello(ProtocolHandler.java:679)
    at com.sun.messaging.jmq.jmsclient.ConnectionImpl.hello(ConnectionImpl.java:416)
    at com.sun.messaging.jmq.jmsclient.ConnectionImpl.openConnection(ConnectionImpl.java:1979)
    at com.sun.messaging.jmq.jmsclient.ConnectionImpl.init(ConnectionImpl.java:745)
    at com.sun.messaging.jmq.jmsclient.ConnectionImpl.<init>(ConnectionImpl.java:315)
    at com.sun.messaging.jmq.jmsclient.UnifiedConnectionImpl.<init>(UnifiedConnectionImpl.java:33)
    at com.sun.messaging.jmq.jmsclient.QueueConnectionImpl.<init>(QueueConnectionImpl.java:32)
    at com.sun.messaging.ConnectionFactory.createQueueConnection(ConnectionFactory.java:72)
    at com.sun.messaging.jmq.admin.jmsspi.JMSAdminImpl.pingProvider(JMSAdminImpl.java:783)
    at com.sun.enterprise.jms.JmsProviderLifecycle.waitForJmsProvider(JmsProviderLifecycle.java:335)
    at com.sun.enterprise.jms.JmsProviderLifecycle.checkProviderStartup(JmsProviderLifecycle.java:396)
    ... 4 more
    |#]
    [#|2006-10-06T04:08:42.375+0100|SEVERE|sun-appserver-pe8.2|javax.enterprise.system.core|_ThreadID=10;|Exception while stoppping Lifecycle.
    com.sun.appserv.server.ServerLifecycleException: MQ startup failed :[C4000]: Packet acknowledge failed. user=admin, broker=127.0.0.1:28676(1408)
    at com.sun.enterprise.jms.JmsProviderLifecycle.checkProviderStartup(JmsProviderLifecycle.java:376)
    at com.sun.enterprise.jms.JmsProviderLifecycle.onShutdown(JmsProviderLifecycle.java:445)
    at com.sun.enterprise.server.ss.ASLazyKernel.stopLifecycle(ASLazyKernel.java:178)
    at com.sun.enterprise.server.ss.ASLazyKernel.stopMQ(ASLazyKernel.java:172)
    at com.sun.enterprise.server.ss.ASLazyKernel.exitServer(ASLazyKernel.java:74)
    at com.sun.enterprise.server.ss.ASLazyKernel.startASSocketServices(ASLazyKernel.java:67)
    at com.sun.enterprise.server.PEMain.run(PEMain.java:274)
    at com.sun.enterprise.server.PEMain.main(PEMain.java:220)
    at com.sun.rave.tray.RavePEMain.main(RavePEMain.java:37)
    |#]
    [#|2006-10-06T04:08:42.750+0100|INFO|sun-appserver-pe8.2|javax.enterprise.system.core|_ThreadID=11;|sending notification to server...server|#]
    [#|2006-10-06T04:08:42.750+0100|INFO|sun-appserver-pe8.2|javax.enterprise.system.core|_ThreadID=11;|Server shutdown complete.|#]
    [#|2006-10-06T04:15:24.640+0100|SEVERE|sun-appserver-pe8.2|javax.enterprise.system.util|_ThreadID=10;|property_reader.unknownHost
    java.net.UnknownHostException: tester: tester
    at java.net.InetAddress.getLocalHost(InetAddress.java:1308)
    at com.sun.enterprise.util.net.NetUtils.getCanonicalHostName(NetUtils.java:66)
    at com.sun.enterprise.util.ASenvPropertyReader.setSystemProperties(ASenvPropertyReader.java:161)

    The numerous "MQ startup failed" msgs in the server log would indicate tcp/ip socket/port blocking, either by a firewall or another running process that has the port that the App Server is configured to use at startup. Please see the FAQ:
    # Why doesn't Application Server start up? at
    http://developers.sun.com/prodtech/javatools/jscreator/reference/faqs/technical/depsrvs/index.jsp

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