I turn my Mac on the screen is white and has a folder with a '?' In  middle?.

I turn my Mac on the screen is white and has a folder with a '?' In  middle?

•A Flashing Question Mark appears when you Start your Mac:
http://support.apple.com/kb/TS1440
Read through & follow the instructions; if the problem goes away after completing
any of them, you need not continue through all of them to resolve this issue.
This also helps troubleshoot some of the main possibilities.
Short of some hardware failure requiring major parts.
Good luck & happy computing!

Similar Messages

  • HT1338 My computer screen is grey and has a folder with a question mark on it

    If was just grey with apple then got it to safe start loads the bar then it shuts off what now

    A folder with a question mark at boot means the startup drive can't be found. It may be damaged or even dead as a doornail.
    Hold down the command and r keys at boot and use the Disk Utility app to see if it can be repaired.

  • When I turn on my IMAC the screen is white and a question mark in a window keeps blinking

    There is question mark in a folder that is blinking. When I try to boot up in a gray screen.  What do I do?

    What version of  OS X are you running?
    If it is Lion or later you do not have a OS X DVD in that case you will need to boot from the recovery partition.
    Hold the command and R keys down while starting your machine. See OS X: About OS X Recovery
    Post back if you have more questions.
    good luck
    regards

  • I turn on my macpro and the screen is black. I get the My new MacBook pro chime when turning it on but the screen is black and stays that way ??????

    I turn on  my macbook pro retina display and the screen is black.
    I get the chime when turning it on but the screen is black and stays that way ??????
    macbook pro is new..28 days old...
    please help.

    Maybe:
    http://osxdaily.com/2014/11/22/fix-macbook-pro-booting-black-screen/
    You also have 90 days of free telephone support
    Complimentary Support (USA)
    BTW, this is the Mac Pro desktop forum

  • I have OSX 10.5.7 on my Intel Mac. When I try to login using the correct password the screen goes white and just returns back to the login screen. It does not jiggle like when you enter the wrong password.

    I have had a number of issues with my Intel Mac recently and had to reboot using disk utilities, safe mode, OSX recovery, but always come back to the login screen but when I type my password the screen goes white and returns to the login screen. My password is correct and the login does not jiggle as it would if the password was wrong. Please advise,

    Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding,you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
    The procedure below may spare you the need for a clean reinstallation of OS X. If you don't feel comfortable carrying it out, don't. try.
    Briefly, you need to delete the following file:
    /var/audit/current
    If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
    Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
    When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
    mount -uw /
    You must type the command exactly as given, with no mistakes. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be. Press the return key.
    Next, type the following command:
    rm -i /var/audit/current
    Press return. You should get the following output:
    remove /var/audit/current?
    If that's not what you get, STOP. Type the single letter N, press return, and try again. Otherwise, type the single letter Y and pressreturn.
    Finally, enter the command:
    exit
    Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
    Credit for this solution to ASC user AnthonyTW.

  • My ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

    my ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

    - Charge the iPod for half an hour.  Then reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - if still not working, connect to your computer. If iTunes sees the iPod, restore the iPod.
    - If still problem, place the iPod in recovery mode and then try to restore the iPod.  For recovery mod see:
    iPhone and iPod touch: Unable to update or restore

  • When I turn on my ipod touch the screen goes white and stays white.

    When I turn on my ipod touch the screen goes white and stays white.  It plays but all I see on the screen is white.  I cannot change anything.

    It iTunes is asking to enter the passcode then:
    - A data recovery company may be able to help
    - Restore the iPhone from the backup of the iPod. You can then get the data off and then retore the iPhone from the backup of the iPhone.

  • My sister's iPod touch got water in it. Now the screen is white and won't turn on. It looks like there's water in the front camera and in the screen.

    My sister's iPod Touch got water in it. The screen is white and it won't turn off. There's water in the camera and it looks like there's actually droplets in the screen. I tried plugging it into the computer but iTunes wouldn't respond to it. My sister tried putting the iPod in rice (some remedy she heard of) but that just made it worse...

    Do not turn on or charge until dry. Dry by placing the iPod in a sealed container of uncooked rice for at least as week and change the rice daily. Then
    - Try:
    iOS: Not responding or does not turn on
    - If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
    - If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.
    It "got worse" since it takes some time for the water to have an effect. The iPod may or may not work after it is dry.

  • My iPhone 3gs was charged completely and just randomly turned off today.  The screen is blank and the phone does not respond to a charger or the computer.  Is it broken or fixable?

    My iPhone 3gs was charged completely and just randomly turned off today.  The screen is blank and the phone does not respond to a charger or the computer.  Is it broken or fixable?

    Thanks!  It worked

  • My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

    My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Firefox freezes, if clicked the screen goes white and says firefox is not responding. How do I fix this?

    At seemingly random times, firefox freezes, and if clicked the screen goes white and says not responding. At times it makes watching any video impossible. I have tried everything I've seen in help forums. I've removed and reinstalled firefox, adobe, silverlight, realplayer, and anything else forums have suggested. So far the only effective solution I've read about this problem is to switch to google chrome. I'd rather not do this.

    Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites.
    Starting The Computer In Safe Mode;
    If running, turn your computer off.
    Remove any disks and thumb drives that are in your hard drives or ports.
    Now start your computer but also;
    '''Windows; '''Press the <F8> key repeatedly.
    '''Mac: '''Hold down the Shift key.
    '''Linux; '''Using the command line, Linux/Unix computers can be booted
    into various run levels that determine which resources are loaded.
    For example, "runlevel 1" is typically the equivalent to Windows and
    Mac safe modes.
    * Source; '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Safe Mode; Free Online Encyclopedia]'''
    When the '''Boot''' menu is displayed, release the key you were pressing.
    You must now choose what mode you want. The most used are;
    * Safe Mode; The computer runs with only a minimum set of programs.
    * Safe Mode '''With '''Networking; Same as above, but with internet access.

  • IPhoto 11 9.3 I click on a thumbnail and the screen is black or has a triangle with exclamation mark inside of it

    iPhoto 11 9.13 I click on a thumbnail and the screen is black or has a triangle with an exclamation point

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • My ipod screen is white, and has lines on the side of it. I can still touch and i can see but this is quite annoying anyway to fix it?

    Helllo so i just accidently dropped my ipod and when i picked it up, It still works i can touch and move just fine but the screen is faded and has lines running throught the side, any way to fix it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • TS3824 How can we install the iMac Graphics Firmware Update if the screen is white and I can't get to the Apple menu?

    How can I install the iMac Graphics Firmware Update 2.0, if the screen is white and I can't get to the Apple menu?  My computer has 5 vertical purple lines against white screen at startup before the Apple logo appears and the spinning gear...then everything disappears and the screen hangs on the white screen.  I have tried unplugging and removing all my peripherals and the COMMAND, OPTION, P & R set of keys and still nothing.  I have tried COMMAND C to start up from cd and it only tells me to turn off the computer and turn it back on.  I found information on Apple's Support pages regarding the iMac Graphics Firmware Update but I am unable to download and install if I can't get to the Apple menu.  Can anyone help?

    You may have hardware problem, I think a visit to your local Apple Store or AASP is in order.

  • My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

    My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If that doesn't work, try a Restore:
    From iTunes, select the iPad and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
    There's more that you can do.  Post back if none of the above solves the problem.
    By the way, I always allow "push."  That allows the app developer to "push" information to your device rather than waiting for you to ask for it.  However, "don't allow" shouldn't cause the problem that you're experiencing.

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