I turn off the phone will not turn to dear, I need the photos...

I turn off the phone will not turn to dear, I need the photos emergencies because there I have very important information. That I can do to recover photos. I understand that you had downloaded the iCloud but when I Icloud not appear on photos.

Through iTunes, plug it in and you should be able to do a iCloud restore

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  • My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode

    My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.

    Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
    Resolve specific iTunes update and restore errors

  • I dropped my iphone in water and the phone will not turn back on or charge...

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    Hi jesusdeloera, 
    Welcome to the Apple Support Communities!
    If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups. 
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    If you need further information about repairing your iPhone, please use the link below. 
    iPhone Repair and Service - Apple Support
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  • My ipod froze then turned off and now will not turn back on

    my ipod was fully charged and was working perfectly.
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    my ipod is my life, if anyone can help me fix it i would greatly appriciate it!!!!!!!!

    See Here first...
    Frozen or unresponsive iPod touch
    If no joy... See here
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • Help my phone was fine turned off and now will not turn back on!!!!!

    Hi Everyone, I am a grandmother who is very new to these smartphones.   I got one of the droid incrdible 2's by HTC.  The phone was working fine until one night I turned it off and went to bed.  Upon waking found the phone would not turn back on???  Has anyone had this problem???  I mean I get nothing!!!  It powers on or something because if you look real close you can see the screen is barely lit.  You can make out a blue looking screen, no apps or nothing.  I have tried taking out the battery and I just do not know where to go from here.  If anyone can help me please direct message me. (email has been edited out for the members privacy)  Thanks so much, Sistereagle

    The same thing is happening with mine.  Went to the Verizon store  ... said it was a faulty battery. Low and behold none of the stores in my area even had a battery in stock.  Have had to wait 5 days for it to come in the mail.  Cost me over $30!!!!!!  Anyway ... after about 15 min.of the rep trying different things, the phone finally came on  .... barely.  He told me to keep it plugged in.  It actually started working fine for almost a week  ... now its doing it again.  Battery came today .. gonna give it a try.  Apparently this is an issue with ALOT of people with this phone.     WHY DOESN'T VERIZON ADDRESS IT!?  
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  • HT4061 my phone turn off and i will not turn back on

    my phones has been working fine all day but about 30 minutes ago it turn off and will not turn back on

    See Here for  >  Frozen or unresponsive iPhone
    Try this First... No Data will be Lost..
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...

  • HT4061 I cant find my serial number since the phone will not turn on

    My phone is broken and I need to check the warrenty but it will not turn on to get serial number?

    READ the article from which the question was posted.  It explicitly details all possible was to find the Serial Number.

  • My iPod turned off and it will not turn back on or connect to iTunes.

    I was writing a note in my iPod Touch & it just shut off on me. The battery was fully charged, and now it will not turn on or connect to iTunes. I only had my iPod for 3 months... I do not know what to do..

    Try a hard reset. If that does not work, contact Apple and get it serviced.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

  • The phone will not turn on normally and I will get a cloud-like image on the screen.  After swiping repeatedly on the scrren I get a large numeral 5 with the letters J K L underneath the 5. The phone sreen then eventually goes blank.

    iPhone 5S does not turn on after using it earlier in the day.The screen shows a cloud-like image and after swiping the screen repeatedly, it shows a large numeral 5 with the letters J K L underneath.

    Hey penguin42,
    So it sounds as if your iPhone is not completely starting up, a distressing situation to be sure. Let's see if we can get you up and running.
    I would suggest that you troubleshoot using the steps in this article - 
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Start with the section titled If your device gets stuck during startup.
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Get more help
    If you still need help after trying the steps above, contact Apple Support. 
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • I went to update my dads iphone 4 and it stopped working about halfway through when i rebooted my computer itunes said i had to restore and it stopped also now the phone will not turn on at all please help before my dad kills me

    someone please help me

    What is currently showing on the screen?
    Have you tried a reset by pressing and holding the Home and Sleep/Wake buttons?
    In the future, it might be best to leave other peoples devices alone.

  • Iv just updated my iphone 4s to ios7 and now the phone will not charge or hold battrry life .the phone was working fine before update whats going on ??? software or hardware

    iphone 4s need help battery not workin since uptade of ios7

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

  • I was on the phone last night and my phone randomly turned off.  It will not come back on even when I have tried to hold the home button and the power button together while being plugged into the computer.  What do I do?

    I was on the phone last night and my phone randomly turned off. It will not come back on even when I have tried to hold the home button and the power button at the same time, while being plugged into the computer? What do I do?

    Plug it into power for at least 15 minutes.  If it doesn't automatically come on, try a reset... press the home and sleep (on/off) buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

  • HT4528 The flash on my phone will not turn off. How do i manually turn it off?

    The flash on my phone will not turn off and is draining the battery. I've already tried turning the flash off in camera mode and resetting the phone to factory settings. Neither worked.

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
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  • HT201412 My phone will not turn , has not done so for ages, Today I tried to upgrade which failed . Now my screen shows onlythe itunes symbol and a usb lead. When I connect to itunes it informs me the sim card is not supported though it works on other pho

    My phone will not turn off, has not done so for ages, Today I tried to upgrade which failed . Now my screen shows only the itunes symbol and a usb lead. When I connect to itunes it informs me the sim card is not supported though it works on other phones. HELP

    Try a Hard Reset.....
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  • My phone will not turn on just has the apple logo on it what can i do ?

    My phone will not turn off or on just has the apple logo on it

    Click here and follow the instructions.
    (126112)

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