I turned my iphone 4 off and when i went to turn it back on it says connect to iTunes. I tried to connect it but it will not work. Someone please help, im not due for an update for another year! i dont know what im going to do if i cant get it fixed.
I really need my phone fixed! ive tried connecting it to restore the whole device, it just wont work! I dont know what i will do if i dont have my phone!!!!
Hello there, morganbailey02.
The following Knowledge Base article provides some great steps for troubleshooting your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro
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Hello, my phone was being slow so i turned it off. when i went to turn it back on it did the usually white apple logo but it has been on that logo for 15 or more minutes now what do i do?
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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Java Script Drop Down menu is not working someone please helP!!!!!
Okay will I had a domain hostlyon.com which was changed to
hostlion.net . Anyhow when i re uploaded all the files to my new
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please help!!!!watzursn wrote:
> Okay will I had a domain hostlyon.com which was changed
to hostlion.net .
> Anyhow when i re uploaded all the files to my new domain
my drop down
> javascript wasn't functioning properly .... the menu
didn't drop down.
>
> When you go to hostlyon.com it works... but on my new
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> What might be causing the problem..... someone please
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>
Error: ypSlideOutMenu is not defined
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Mick -
Anyone have a clue? I can understand the keyboard being broke / shift key being stuck but why in the world would I not be able to type the numbers on the language keyboard app on the operating system? Numbers show up on the app but when I press them I still get the special characters like #^&#* and it wont type lower case. Nothing has ever been spilt, just stopped working one day. Rebooted from Time Capsule restore dated a month ago and its still doing it. (problem started two weeks ago). Only way to get lower case or numbers to actually show up is the copy and paste.
Any help would be amazing!
Details on computer: 13 inch MacBook6, 1 (Late 2009) / Intel Core 2 DUO / 2.26GHZ / 2GB / Memory running Mac OS X Lion 10.7.5If you can afford it, I would recommend replacing the topcase and keyboard as Apple suggests. If like me, you can't afford it or are open to a hack fix, then read on.
The problem
Yesterday, a little water spilt on my 13" MBP keyboard. I turned it around immediately, drained out the water and used tissue to suck it all up but the keyboard was still acting funny. I turned it off and left it out in the sun for a couple of hours and turned it on again but problems remained. Like Rickdubya, my warranty had run out just a month ago and I knew Apple would not cover this under warranty. I tried to clean the shift keys and left it overnight with some rice on them with hopes that the moisture might get sucked out. Nothing worked. (The rice bit is an urban legend that seems to work with some electronics). Went to the Apple Store this morning and was told that they wouldn't even take out the key and clean it, and that the entire top case would have to be replaced. A total bill of 156 Euros which I cannot afford. I had a USB keyboard that would let me use the Mac for the moment so I decided to try to work out a fix.
Symptoms
- Boots in safe mode everytime (which I later found out was because the shift key is pressed)
- Cannot login because password is in lower case or has numbers
- Cannot boot in super user mode and try to disable keys or override password as some commands won't work in uppercase (I wouldn't recommend this anyway because its super user mode)
- All text is in caps and numbers are symbols as though shift key is always pressed
- Audio doesn't work
- Keyboard viewer would not always show the shift key pressed. The key seemed to get pressed at random
Fix
1. Hold the Option button down on boot to bypass the Safe Mode ensure a normal boot
2. At the login screen, plug in a USB keyboard and enter your password to login
3. Change your password to one that uses all caps and no numbers
4. Download and install KeyRemap4MacBook .
5. Use a combination of the functionalities of the Keyboard Viewer and KeyRemap4MacBook to figure out which shift key is the problem. In my case, I found out that it was only my left shift key.
6. Disable the left/right shift key on KeyRemap4MacBook and click on the 'Reload XML' button to make that take effect.
If only one shift key was the problem, then you are done. If both shift keys were shorted, then its likely other keys are too. In which case you should probably just replace the entire thing. If you think other keys are not affected, then you can use KeyRemap4MacBook itself to remap the shift functionality to a lesser used key like the Left Option key.
7. Under System Preferences > Users & Groups > Login Items , add KeyRemap4MacBook as an application that should start on login. This will ensure that your disable/remap of the shift key is active everytime you login.
Usage change/Things to remember
1. Remember to hold down the Option key everytime the computer boots or reboots to bypass safe mode. The fix above is at the software level. The key is physically still shorted at the hardware level and will affect boot.
2. Remember that at the login screen, the disable/remap is not active. So your password now has to be all caps and only letters.
As soon as I can save some money, I will get my topcase and keyboard replaced but until then this solution works great with minimal change. Hope this helps! -
Im trying to get the ios 4.1.2 on my iPod touch 2nd generation. Can I install it directly on my iPod . My iTunes on my computer isn't working!
you have to have itunes installed but check out http://support.apple.com/kb/ht4623.
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I was trying to fix the internet on my iPhone so I turned it off and back on, then it still wouldn't work so I i turned my iPhone off and now it won't turn back on. Now when it's plugged into the wall or the computer the Apple Logo comes up for about 6 seconds and turns off, then back on for another 6 seconds then turns off again and it just repeats, and it really frustrates me. What can I do to fix it?
I had a similar issue with my phone.....it just shut off and wouldn't come back on even thought it was charged. My daughter toggled the mute switch several times and then she pressed and held down the home and lock buttons. It worked......would be worth a shot.
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I turned my iPhone off and when I started it up is has "frozen" showing the Apple logo and several lines of text. Any thoughts?
Never mind... i figured it out!
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I go to settings and switch "Automatic time" off and then back on. It works for a while, but then just goes back to being off. I've tried manually setting the time, but it just goes back to what it was before. If I send a text, it sends and then disapears. I can't see what I wrote! I went in to Apple to try and get it fixed, but they just restored my phone. It's still not working. Please help!
It's not hacker or a virus. You are experiencing what a number of users of iOS 5 are experiencing now - sluggish or less than perfect iPad performance. It seems that for some of us - memory management has gotten a little out of whack with this most recent update. Some of the basic troubleshooting steps that you can try are ....
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Close apps in the recents tray. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If you have Safari crashing issues - Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
None of these steps should be necessary as part of your daily routine - the iOS is supposed to handle all of this without any user input. Once again - for some of us - the iOS is letting us down.
Until Apple releases another update that resolves this issue for the "few" that suffer, keep these steps in mind and use them as needed. -
i downloaded a movie on itunes and turned my computer off and when i turned it back on the movie wasnt there so i went to re download and it says check for available download and it still won't let me down load it. what do i do?
Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
I Turned my iMessages off and now it won't turn on again without saying that wifi or mobile data must be turned on, however my mobile data works fine. How do I get iMessages to turn on again?
I had a similar issue with my phone.....it just shut off and wouldn't come back on even thought it was charged. My daughter toggled the mute switch several times and then she pressed and held down the home and lock buttons. It worked......would be worth a shot.
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Hi, I have the iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!
Hello Glittergirl68,
Thank you for using Apple Support Communities.
It sounds like the function to reseize the Font in an iBook is not functioning properly.
I recommend a few things here. First close all the apps that are running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the phone, and try again.
If the issue persists, I would follow these steps from the article:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
All the very best,
Sterling -
I turned off my ipod and when i went to turn it back on again it showed the apple but thats all it shows. I can restart it by holding the power button and the home key but it never turns on.
Try connecting it to your iTunes library in Recovery Mode and restoring it. See this article for help on getting your iPod into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock -
i earsed my iphone frome icloud and it didn't never work it still loading for 3 hours and still not working ? please help me so fast
First man up and admit, that itunes does not suggest, but tells you that update is available and you made a
decision to download and update. Once you man up - think if you still under warranty. If that is not security
software according to the link provided, it is hardware. So second try another network, may be your network
has additional security or firewall. And third decide if it worth to you pay 149 for that phone or get it replaced.
Unless your 3gs under warranty. -
my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?
Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have an iPhone 5 and when i lightly tap on the back top part of my phone it sounds like something is rattling inside. Only on the top part of the phone, not on the bottom. I am wondering if anyone knows what this may be and should i have it looked at?
Definitlely have it looked at. That could be a hardware deffect on the maker(apple) so there could be a definite replacement option.
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