I turned my Mac on and it isn't progressing beyond the apple screen and loading symbol turning away

Shut down, restart holding the Shift key until you see the Apple, spinning gear, and a progress bar below that. This may take a few minutes.
http://support.apple.com/kb/HT1564
If you're able to get started up this way try restarting normally. If that works, you should be fine. If restarting normally doesn't work please reply as this is probably caused by a third party kernel extension, startup item, or login item.
Autumn

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MacBook Pro 2011- Allowed updates to install for iTunes software and Microsoft office (I think). After rebooting, computer wouldn't progress past grey apple screen with loading circle.

I have a MacBook Pro 2011. I allowed updates to install for iTunes software and Microsoft office (I think). After rebooting, computer wouldn't progress past grey apple screen with loading circle. No progression bar ever appeared. It just sits and spins. I tried rebooting with Command + Option + R + P and hearing the chime twice....this did not work.
I also tried Command +Option+R which took me to internet recovery. From there, I chose reinstall Mac OS X Lion 10.7 but it says my hard drive is locked so I wasnt able to select it. What do I do???? Help! I don't want to lose my files and it doesnt appear that I've used Time Machine Back Up.

macbookpro2011ISU wrote:
I also tried Command +Option+R which took me to internet recovery. From there, I chose reinstall Mac OS X Lion 10.7 but it says my hard drive is locked so I wasnt able to select it.
I you upgraded to OS X 10.8, then use RecoveryHD by holding Command R at boot time (no option) and reinstall OS X over itself that way so your installing Mountain Lion.
Also Disk Uility can be used to Repair the Macintosh HD parttion.
Also you can use that RecoveryHD to format and install OS X onto a external drive, then option/alt key boot from it and access your files on the non-booting internal drive before erasing, reformatting and reinstalling OS X fresh.
Create a data recovery/undelete external boot drive
Most commonly used backup methods
..Step by Step to fix your Mac

HT201177 My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on besides the cursor. what should I do? Thanks.

My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

My Mac book pro won't re-start. The apple sign stays on for a while, that little circle keeps spinning and nothing happens. After 10 minutes rebooting the screen turned blue and nothing was on. now I just re-tried and lots of pixels came up. what should I do? Thanks anyone.

Mac Mini turns on, progress bar loads slowly on the apple screen, then it just turns off. What's happening?

So the power went out and my mac mini came on when the power came back on and as it was loading the power went off again. It didn't come on for a while but when it did the mac mini would load much slower than usual on the apple screen then the progress bar would get stuck at less than 50% before the mac mini would just switch off. It doesn't restart or anything, it just turns off. Go to turn it back on again, same happens, turns off. Try to boot it up in safe-mode, loads slowly then just turns off.
Please help!

You can boot the problem Mac to Recovery like you did before. Attached the external HD and then install Yosemite to the external HD. That will erase the external HD and the external HD will have to be formatted in Mac format.
The Recovery link in my previous reply covered that.
If necessary, once installed on the external HD, boot while holding the Option key. Choose to boot from the external HD. Once booted up use Finder to copy importent files the external HD.
I would also backup those importent file to another device/media too.
Then replace the failed HD.
Then you can clone the external HD to the new HD
http://nyacomputing.com/how-to-create-a-bootable-clone-of-your-mac-hard-drive/
Note that the Free SuperDuper does not clone the recovery partition to the new drive but the paid Carbon Copy Cloner does.

My iphone 3g stays on the apple logo for about 4 minutes then flashes white and goes back to the apple screen, it repeats untill battery is flat, every now and then im lucky enough to get it to turn on but not very often and then it freezes and repeats??

hello my name is kirstie, i updated to firmware 4.2.1 .....my iphone 3g stays on the apple logo for about 4 minutes then flashes white and goes back to the apple screen, it repeats untill battery is flat, every now and then im lucky enough to get it to turn on but not very often and then it freezes and repeats the same problem?? (if i turn the phone off my pressing the two buttons it wont keep rebooting, its only when i leave it after turning it on)
I have reset the phone, full firmware restore, even downgraded back from firmware 4.2.1 to .3.1.3 official by using dfu mode and still doesnt fix.
(i correctly got out of dfu mode after the downgrade)
i can enter dfu mode and recovery, and update through itunes with no problem, but it doesnt fix the problem,
i have searched and found no answer to this problem, every option availible to try that i know of i have tried and failed. i dont care about preserving my content i just want a fix. i have a good understanding how to operate software on a computer and shouldnt be too confused by any advice given, so plz even if the answer is very complex i wish to try anything, please help me to get my iphone working.

Anyone have any suggestions? or is everyone else just as clueless as me !

I have an ipod 5g and when i turn it on it stays on the apple screen and i have put it into recovery mode and restored it twice but i cant get it to work

i need my ipod but i have been up for hours looking up what to do and trying to fix it but i dont know waht to do it just gets stuck on the apple screen. PLEASE HELP!!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

When i plug my Ipod touch 4th generation in it goes to the apple screen and then it will turn off and then back on to a solid blue screen.

When i plug my Ipod touch 4th generation in it goes to the apple screen and then shuts off and then turns back on and goes to a solid blue screen.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

I have just reset my my iPhone 4s and it is stuck on the apple screen, not being recognised by iTunes and fully charged, any ideas how to get it to turn on properly?

Hi Cjroyle,
Thank you for using Apple Support Communities.
From your post I understand that your iPhone will not boot past the Apple logo on the screen. To troubleshoot this issue I'd like you to please follow the steps in the article below.
iOS: Not responding or does not turn on
Take care,
Alex H.

I have a 4th generation iPod nano 4th and when I turn it on, the screen won't progress passed the main screen with the Apple logo. What should I do?

I have a 4th generation 8GB iPod nano and it will not progress past the blank screen with the white apple logo on it. I have charged it fully and tried to restart it by pressing and holding the menu buttons for 3-7 seconds. The devices screen will turn off and then, after a couple of seconds, the screen with the Apple logo will appear again. This screen will remain lit until the iPod runs out of battery again. I have tried plugging it into my Macbook Pro. I have the newest versions of iTunes software and OS X Mavericks. The computer will not recognize the iPod and the device will not show up in the computers list of devices. I looked up the troubleshooting for the device and found out how to put the device into disk mode. I followed the intructions but the iPod would not go into disk mode. The screen still displayed the Apple logo and would not set into disk mode. I fear that I have run out of options. I have come to this forum in hopes that I can still salvage my device. If there is anything I can do, please loet me know so I can try it. If not, I am affraid I will have to go to an Apple store of authorized retailer and have it repaired or replaced.

Try manually connecting the device to your PC in Disk Mode and then restoring it iTunes.
From http://support.apple.com/kb/HT1363
Putting iPod devices with a Click Wheel into Disk Mode
If necessary, verify that your iPod has a Click Wheel.
Before placing the iPod into Disk Mode, verify that it is charged.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
B-rock

My mac doesnt start. All i get is the gray screen with the apple and the loading icon but nothing more happens. I tried to start it in safe mode but it doesnt help. What can i do?

My mac doesnt start. All i get is the gray screen with the apple and the loading icon but nothing more happens. I tried to start it in safe mode but it doesnt help. What can i do?

If you have a external USB enclosure - trying installing your hard drive in that enclosure and connect it to your usb port - restart your macbook while holding down the options key. If you Macbook boots to your desktop then you have a faulty cable. If you get the same error, then your hard drive just died on you.
good luck.

I just bought a mac laptop and loaded my photos in iphota and now it will not open and states that it is locked???

just bought a mac notebook and loaded photos in iphoto and cant open because it says locled out

Couple of things to try:
Restart your mac and try launch iPhoto again.
If that fails:
Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for a file called ‘iPhoto’Lock.data or similar. Drag it to the Desktop. Make no other changes. Start iPhoto. Does that help?
If not: Where is your iPhoto Library stored? If it's on an External Disk, what format is that?

Editting PDF documents that were created by a MAC doesn't work because of font incompatability. How can we get MAC fonts and load in our Adobe Acrobat Pro 9?

Editting PDF documents that were created by a MAC doesn't work because of font incompatability. How can we get MAC fonts and load in our Adobe Acrobat Pro 9?

If it's a Mac font and you're on Windows, you can't. If you are also on a Mac, you'll need to purchase the fonts (fonts are generally non-transferable, like software. One of the reasons pdf exists), install them and try your edits.
But it's best to edit the original document and create a new pdf when finished.

I was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?

My ipod only goes to the apple screen and freezes then turns off after about a minute. Is this fixable?

Try a system reset. It's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

Power button doesn't work, phone turns off randomly, and then flashes the apple screen over and over until I plug it into the charger

I have the iPhone 4s through Sprint, running iOS6. The power button my phone doesn't do anything, it doesn't lock my phone, and holding it down does not turn off my phone. Randomly, the power off screen will come up, sometimes over and over and over again. Sometimes the lock screen does the same thing, and there have even been times when it screen captures my lockscreen. Also, my phone will randomly turn off even when the batter is around 50%, and then the apple screen flashes over and over (sometimes for hours when I'm at work) and will not fully turn back on until I plug it into the charger. I have not spilled anything on it. I have dropped it, a few days ago, but it has been acting like this for weeks. I also had the problem with my wifi, where it grayed out and I couldn't select it, but my wifi randomly started working again. Any help would be much appreciated.

I have the same prob

I turned my Mac on and it isn't progressing beyond the apple screen and loading symbol turning away

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