I type my username & password into Creative Cloud, click "sign in", it loads & says "You've been signed out", What do I do?

I cannot sign in, everytime I type my info in, click Sign In, it comes back & says "Youve been signed out"

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Similar Messages

My creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

my creative cloud will not let me sign in. it keeps saying you have been logged out every time i sign in

Hi,
Please follow the below steps to remove the error message of "You have been signed out".
          1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
          2: Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
                         (Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE)
          3: Now navigate to Application Support/Adobe/OOBE/.. folder.
          4: Delete opm file under OOBE.
          5: Rename OOBE to OOBEold.
          6: Check if you have AAMupdater in the same location.
          7: Please rename it to AAMupdaterold.
          8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
          9: Then launch it, sign-in and click on Apps tab.
The error message will be removed.

When i sign into creative cloud it signs me out

any idea why it wont let me in?

Hi Steve,
I believe you are facing the "You've been signed out" error.
Please refer to the help document below to fix the error:
You are no longer signed into your Creative Cloud applications
You may also refer to the thread below:
You've been signed out
Regards,
Sheena

My Creative Cloud application signs out every 30 minutes

Same problem, Windows 7 32-bit. Effective today all of a sudden, Creative Cloud logs me out every 15-30 minutes or so. When I log back in, I'm always greeted with a mesage on the Home tab saying "You updated Creative Cloud, 1 min" as if I just updated Creative Cloud a minute ago. Which I did not. Insanely annoying. Basically every time I open a PDF, it will open, then seconds later close because (presumably) it concludes that I don't have a valid CC membership. So I go log into CC again, then open my PDF. Until a half-hour later when the same thing happens again. Followed the directions to verify correct permissions as suggested elsewhere (http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html); no dice. Seriously, just unbelievably annoying. Adobe, seriously, Whiskey Tango Foxtrot?

I have branched this out to a separate discussion as the review of your activation history has already determined that you are not affected by 64-bit products convert to trial on launch or prompt for activation after licensing | CS6, CCM - http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l.
DoNotWantAScreenName I am sorry but I don't have a list of conflicting processes or applications to offer you. The selective startup step was suggested to help diagnose if you have a conflicting application which could be causing the sign out to occur.
Another option, which has helped others, is to also try a different User account to see if you face the same difficulty. I did not recommend this step first as the activation history for these Users corresponded with the sign out occuring when they logged out of their User accounts.

Creative Cloud Constantly Signing Out (Windows 8.1, Video Included)

Hello Everyone,
I have noticed this question thrown around the forums a lot and yes I have renamed the 2 folders OBBM and SLStore to have .old at the end of them, however for me this has proven ineffective.
I am on the Student package, I have it installed on both my Macbook and Windows 8.1 home PC. I assumed for a while it was my Macbook trying to run more than one instance and therefore automatically sign out my computer so I've turned it off and signed back in on the computer to conduct this experiment.
It's nothing fancy to watch, just importing some websites to Dreamweaver and then playing around with some layers of a friend's logo.
Hopefully this video will give some insight to this problem as it's one I'd love to have fixed soon!
Anyone have any other ideas or familiar experiences chime in as any help will do to end this lingering annoyance.
Side Note Although this happens. I can still open the applications from the Start screen and run them as normal.
Regards,
Luke Scotney

What would I be checking for?
If the connection drops CC pops up and says "Retry Connection, Continue Offline" this just completely signs out without instigation.

I keep getting the "you've been logged out" message when I try to log in in Creative Cloud...

I keep getting the "you've been logged out" message when I try to log in in Creative Cloud...

Hi Luciana,
In addition to Jeff's suggestion, you may also refer to the threads below:
You've been signed out
"You've been signed out" error every time I try to sign into Creative Cloud desktop application.
How I fixed: You have been signed out problem in 2 minutes!
Regards,
Sheena

When I log into Creative Cloud, I get message saying I've been Logged out

This is after I Deactivated and uninstalled CS6. Here are the series of events:
1. I deactivated CS6
2. I installed CC
3. After running a while and seeing both CS6 and CC versions on Creative Cloud, I uninstalled CS6
4. Now, when I try to sign into CC, I get a message saying "You've been logged out", "Please sign in to continue"
5 When I depress the "Sign In" button and sign in, I get the same message, "you've been logged out", "Please sign in to continue" and the "Sign In" button reappears.
The bottom line is I am able to use the programs, but the Creative Cloud application will not let me log in.

I tweeted AdobeCare and got it fixed. Here's how, from their webpage:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
They left out one thing: in order to actually get the file to delete, I had to open Task Manager in Windows and right-click on the AAM process and select "End Task". Then the file deleted and the sign in worked. It acted like I was new, but it recognized all of my installed apps. Hope that helps!

I can't sign into creative cloud since doing a update? I changed my password, got confirmation email

I can't sign into creative cloud since doing a update? I changed my password, got confirmation email saying this was done but it still won't sign in. Please help?

Hi,
Check this document and see if it clears up your problem:
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
regards,
steve

Every time i try to sign into creative cloud it says you have been signed out?

I just want to buy adobe photoshop.... in the last 2 hours my computer has been plagued with viruses and nearly destroyed as i couldnt access the internet and didnt know what to do. Now every time i try to download it it tells me to sign into creative cloud. Every time i type in my email and my password and click sign in it says you have now been signed out.... this is the most un userfriendly website i have ever seen and im not recomending it to anybody.... Somebody tell me why im being trolled by this damn thing... this has been seen by 25 people.. the website continues to do this. I never buying another adobe product again and im gonna make sure my friends dont either... good bye

CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
3: Now navigate to Application Support/Adobe/OOBE/.. folder.
4: Delete opm file under OOBE.
5: Rename OOBE to OOBEold.
6: Check if you have AAMupdater in the adobe folder.
7: Please rename it to AAMupdaterold.
8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
9: Then launch it, sign-in and click on Apps tab.
It worked perfectly! Thanks everyone, I've been trying to figure this out for a month!

Logging into Creative Cloud Desktop Fails

I can log into adobe.com to access everything about my account, even reset passwords but everytime I attempt to log into Creative Cloud Desktop, it immeidately reads You Have Been Signed Out. The subscription is active and current, nothng in the firewall or seervices appears out of order.
Thanks
Dennis Hamilton

Hi Dennis,
Please follow this step by step procedure:
1. Open a Finder window, select Go>Go to folder option, type in ~/Library and hit enter.
2: Now navigate to Application Support/Adobe/OOBE/.. folder.
3: Delete opm file under OOBE.
4: Rename OOBE to OOBEold.
5: Check if you have AAMupdater in the same location.
6: Please rename it to AAMupdaterold.
7: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
8: Then launch it, sign-in and click on Apps tab.
If you're continuing to have issues please post back
Thanks!
Eshant

I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into m

I have Lightroom 6 (not CC) on a Windows machine. I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN! And then to further add insult to injury, I'm prompted to enter in the license number of my product. I've gone through this process a dozen times now...SCREAM!!!

Paulou12 what type of a Creative Cloud Membership do you have? You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
Finally if you are in a managed environment then please work with your I.T. department to apply the update.

How can i delete my old verify E-Mail and register with my new E-Mail into Creative Cloud App on the PC?

I want to register with another Account into my Creative Cloud. When i download Creative Cloud, they always say that i must accept and verfiy my E-mail at my e-mail adress, but i have forgotten the whole password of my e-mail. So i created an new adobe account and wanted to login with this account into creative cloud. but everytime i am in creative cloud i only can accpet and verify the old email, i can't do something else. i uninstall creative cloud and install it again from the new accout, but everytime i only can verify the old email. Could anybody help me and say how i can register with my new email , so that i can verify with my new email?
I got an PC with Win7.

I did, but they can't help me too. I uninstall the App, and reinstall it like 10 times, and everytime it is this: (Screen: Screenshot by Lightshot)
I don't know anymore the E-Mail Password, because it was just an fun E-Mail Adress.
Could anybody help me and say how i can register in the Adobe Creative Cloud App on my Desktop with my new Account?
But thanks for the help attempt Sheena.

Do I use my Adobe password for Creative Cloud?

Not sure why my Adobe password doesn't work for Creative Cloud?

Hi Bid2go,
What happens when you attempt to log into Creative Cloud? Do you get an error?
Thanks,
- Dave

Hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

hi, i am a littl confused as I logged into creative cloud and bough the in design plan for a year but i cant seem to donwload it... there is a window that pops up and it says its downloading but its taking forever? any advice?

Hi Dima,
Please refer to the help documents below:
Troubleshoot Creative Cloud download and install issues
Error downloading, installing, or updating Creative Cloud applications
Regards,
Sheena

Upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?

Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?

lawrencer72634146 a écrit:
Just upgraded to Creative Cloud from elements 9 where images are stored in Organizer. How do I bring them into Creative Cloud and should I download them to Lightroom, Bridge, or Photoshop itself? Any suggestions?
It's important to keep in mind that the picture files are NOT stored in the Organizer. They are not stored in Lightroom or Bridge either...
The organizer is based on a catalog which stores the pictures properties, mainly the location of the pictures on your drive(s). It's the same idea of catalogs in Lightroom, and the nice thing is that Lightroom can convert organizer catalogs to its own format. The most obvious way for you will be to use Lightroom.
Bridge is a file browser which is a different way than to use catalogs.

I type my username & password into Creative Cloud, click "sign in", it loads & says "You've been signed out", What do I do?

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