I ugraded my itune and ever since i could no longer use my itune because it requires quicktime 7.5.5
i ugraded my itune and ever since i could no longer use my itune because it requires quicktime 7.5.5
Try updating your QuickTime player to 7.7:
http://support.apple.com/kb/DL761
Similar Messages
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I downloaded the newest version of itunes and ever since I've been having problems. When I connect my iphone to itunes, it will say its synced up, however when i'm trying to add music its just not allowing it to happen.
Also when I try to restore the Iphone or check for updates, It says connect via USB to check for updates or restore. The same with attemting to sync apps
I've reinstalled itunes several times and removed and reinstalled my portable devices. And still nothing. When I first plug the iphone in, it will to that auto play Windows 7 does and allows pictures to be saved onto the PC.
It seems like the syncing is working with some things and now others. Any idea's would be delightful??I feel its more of my sync drivers for itunes/iphone not working if that makes sense. Its not my itunes that stops responding, its more of that if the phone syncs up it fails to anything further.
I've tried sync another iphone to the same itunes and windows autoplayer will allow the photos sorted on the iphone to be saved to the laptop but itunes won't even recongise the device is plugged in.
Although it will charge the battery -
I own a PC and itunes store was running fine on it... up until i downloaded the new version and then it quit working it would load about half way and then quit and turn the store home page white i have tried a few different things including re installing, trying to fix it, but nothing has worked!
this has happened to me once before on an older computer and i could never get it back working then either and it has also happened to another person i know and they also have tried to fix it! i am very fusterated with itunes/apple for not fixing this issue becuase it has happened to many others as well!!
any help would be greatly appreciated!
THANKS!!!I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!
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The message is the same as above
Uninstall and reinstall the app. Restart the phone (press and hold the HOME button and power button until the Apple logo appears).
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I have just downloaded a new video and ever since video has malfunctioned
I purchased a free episode from itunes and ever since I dowloaded it I cannot watch that video or any of the others I have previously downloaded. Whenever I try to open the video the entire itunes program freezes up- it does not even show a black screen which usually preceds the episode...what do I do? After buying a season pass this is most distressing.
An error occured while attempting to creat the directory: C:\Program Files (x86)\iTunes\iTunes.Resources\ca.lproj\AppsPlacard.nib
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I had an update message on my phone and I clicked yes to update. Now the phone has a picture of itunes and usb connection, but can't be used. itunes says I have to restore my phone, but will lose all the data. Is there anything else I can do? I really don't want to lose all my pictures and other data.
It's in recovery mode. There is nothing left on the phone at all. If you didn't back it up before you started, your data is gone.
you have no choice but to restore at this point. -
I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP
nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not. -
I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?
try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.
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Xfinity sent me a new wireless modem/router and ever since i have had issues with my airport express. It started with music cutting in and our. After an evening on the computer i fixed that. Now the airport express is always recognized by my iphones, but now my itunes on my PC. last night i spend three hours playing with it and thought fixed it, however, 24 hours later, it doesn't work from the PC. Itunes doesn't see it. Can anyone help.... Its driving me nuts!!!
We had the same problem, but figure out the solution.
You MUST have at least 1 song added to your ITUNE! After you add a free song, then everything else should work as normal!
Hope this helps! -
i am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application. I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where did it go? I received the download confirmation each time for each application! HELP!! Using Win7 (64-bit)--IE9
Your post is too difficult to read. Please repost using paragraphs.
In the interim... For All things TM... See Pondini's Excellent information here...
http://pondini.org/OSX/Home.html
In particular... FAQs and Troubleshooting. -
I activated iTunes Match and ever since have been unable to load itunes. When I choose to open the app, a message "library loading" appears but nothing happens.. could anyone help me?
I'm the same! iTunes just keeps crashing!!! I'm still waiting on a response to this...
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I have a PC with a internet connection through a modem and ever since i have had it i have had no connection to the itunes store. And even if I try to update anything it says that i need to check my connection, but my connection is fine. What should I do?
This almost always indicates your firewall or anti-virus utilities are preventing iTunes from contacting the iTunes Store. Here is an exerpt from "Can't connect to the iTunes Store": http://support.apple.com/kb/TS1368
Troubleshooting on Windows
If you haven't been able to connect to the iTunes Store for more than a day —and other customers on our discussion boards aren't experiencing similar issues— a software or internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Click here to find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If you have not done so already, try the steps in iTunes for Windows: iTunes Store connection troubleshootingto troubleshoot iTunes Store connectivity in Windows.
Firewall issues:
Windows XP: If you've upgraded to Windows XP Service Pack 2: By default, Windows Firewall is enabled. As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so, see How to enable iTunes in the Windows XP Firewall.
Windows Vista and 7: As with all firewalls not manufactured by Apple, you will need to configure Windows Firewall to allow iTunes to access the iTunes Store. To do so see, the "Blocked by software firewall" section in this article.
Proxies can cause issues and should be avoided whenever possible. To disable the proxy built-in to Windows see, iTunes for Windows Can't access the Internet if proxy settings are incorrect.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
The "hosts" file may be blocking the iTunes Store
Microsoft's article How do I reset the hosts file back to the default? has instructions and a "FixIt" to have Windows try to reset the hosts defaults for you.
Note: Some workplaces may put internal resources in the hosts file but may also use it to block iTunes Store.
To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions for your operating system below. -
I have started Family Share and ever since I activated my iTunes Match none of my family members get the iTunes purchases and movies???
Hi Daddy DooL,
Thank you for participating in the Apple Support Communities.
If you or your family members using Family Sharing can see shared purchases, start with the troubleshooting steps from this article on the affected devices:
If you don't see your family's shared content - Apple Support
Best Regards,
Jeremy -
Ever since I downloaded the newest version of Itunes (itl..) I am having difficulty with the library and I have lost my podcasts link
Ever since I downloaded the newest version of Itunes (itl..) I am having difficulty with the library and I have lost my podcasts link
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