I understand that your iPhone 5 is not recognized by iTunes 11.2 on Windows 8 pc after you updated your device iOS to iOS 7.1.1.

iPhone 5 is not recognized by iTunes 11.2 on  Windows 8 pc after you updated your device iOS to iOS 7.1.1.

Hi calltimecasting,
Welcome to the Apple Support Communities! If your iPhone is not recognized by iTunes on Windows 8, I suggest the steps in the following article to get this resolved.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
I hope this helps,  
-Joe

Similar Messages

  • TS1538 my iphone device not recognized in iTunes for my new Windows 8 computer

    my iphone device not recognized in iTunes for my new Windows 8 computer

    Hello kwesiaddai,
    I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • My iphone 4 is not recognized by itunes when i connect it, wants me to restore to factory settings

    my iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. do i have to or is there a better way to fix it?

    Howdy AndieKanaras,
    It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
    If you don't see your connected device in iTunes for Mac
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My iphone 5 is not recognized in iTunes

    Hi my iphone 5 is not recognized in itunes im using laptop that runs window 7. i have spend 5 hours watch youtube video i think i have found the problem there no apple Mobile Device USB Driver can help me fix this thanks  

    Hey there Jordan_z1a,
    It sounds like you are unable to sync your phone to iTunes on your Windows 7 PC and you feel you have isolated the issue to the Apple Mobile Device Support driver is not installed. Use this section of the following article to verify whether or not its installed, and for instructions on how to install it if needed:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    3. Verify that Apple Mobile Device Support is installed
    iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
    Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
    Reinstall iTunes for Windows XP
    Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
    If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
    If this does not resolve the issue, try starting from the top of the article and working your way down as needed.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

    my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

    Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.

  • Iphone 4 is not recognized by itunes and is only on emergency mode, keeps telling me to connect to itunes but when I connect iphone to computer it does not recognize it

    iphone 4 is not recognized by itunes and is only on emergency mode, keeps telling me to connect to itunes but when I connect iphone to computer it does not recognize it

    Did you try recovery mode?  Hold down the home button as you connect it to iTunes.  iTunes should pop up a window that says "iTunes has detected a device in recovery mode" and give you the option to restore.

  • My iPhone 5 is not recognized by iTunes

    My iPhone 5 is not recognized by iTunes. My iPhone is iOS 7.0.4 and my iTunes is 11.1.4. When i connect my iPhone to the computer, all that happens is the file view opens and shows how mush usage i have left on my phone. And when i try to connect it to iTunes, it does not recognize my phone at all. When i used to plug my phone in, iTunes would automatically pop up and i was able to download music or whatever to with iTunes.

    Read this iPhone not recognised by iTunes on PC

  • My iphone 5s is not recognized by itunes on my new Macbook Air.

    I just bought a Macbook Air.  I previously owned a Macbook Pro.  I am attempting to transfer all of my photos and music to my new Air.  Photos were no problem, music was a breeze using Home Sharing.  However, my iphone 5s is not recognized by itunes on my new Air.  Any suggestions?

    Hello crystal251,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Have a nice day,
    Mario

  • HT201628 My ios device(iphone 5s)  is not recognized in Itunes and I am using windows 8.1

    My Iphone 5S is not recognized in Itunes. I am using windows 8.1. What is the problem as I am not able to sync anything on the computer to my Iphone 5s?

    Use the article about this issue from the support site
    http://support.apple.com/kb/TS1538

  • My iPhone 5 is not recognized in iTunes 11

    my iPhone 5 is not recognized in iTunes 11?

    I have an iphone5 and got 2 lap tops with itunes, both recognize my phone and my desk top does not? It shows to not have a driver and can not recognize usb port?

  • 6th gen ipod nano not recognized by itunes on my PC (Windows 7). tried everything to fix, but still not working... please help

    I have a 6th gen ipod nano that is not recognized by itunes on my PC (Windows 7). I get an error that it 'could not be identified properly'. I have tried all tips on the apple site to correct the problem, including unistalling and reinstalling itunes twice. Nothing works. Has anyone tried something that worked that is not part of the Apple support page (http://support.apple.com/kb/TS3218)? Thank you in advance for any help!

     
    gltg wrote:
    Running Windows XP professional SP3 and itunes 10.2.
    I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
    I have spent 3 days messing with my pc and have made no real progress.
    Then it's time to call Apple tech support while you are still under warranty.  Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.   If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • My iphone 5s is not recognized by Itunes so I cannot sync with my windows 8.1 . my ipod touch will but not my Iphone. do you have a solution?

    My IPhone 5S is not recognized on my Itunes so I cannot transfer music from my library to my phone. I use window 8.1 OS. My ipod touch is recognized so the problem is limited to my IPhone 5S. I have tried the solutions offered by Apple support What can I do? 

    I had a similar problem with my iPhone and fixed it. You might as well give this a try even if your iPod works. This is what I did. (Follow these steps):
    1. Make sure your phone is not connected/plugged to your computer then continue on step 2.
    (For some reason, apparently iTunes also get installed to iPhone's which makes it sort of faulty.)
    2. By going to your computer's Control Panel - Uninstall itunes. To completely uninstall itunes you need to uninstall 5 programs in this very sequence. (You have to make sure you follow this in order.)
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    3. Then simply re-install the latest iTunes. Go tohttp://www.apple.com/itunes/download/ , on the left side of that page you'll see a blue botton that say's "Download Now". Press that button and it should allow you to make sure that you've downloaded the latest iTunes.
    4. Once you've reinstalled it go ahead and start iTunes and connect/plug your iPhone to your computer. iTunes should now be able to recognise your iPhone.
    5. If it still does not work try unplugging your Iphone again, restart your computer and connect your Iphone once more. See it your computer recognises your device.
    Steps 1-4 worked out real well for me so I hope it does for you too. If still a no no why not try and contact apple themselves they should be able to give help.
    Got all this info with an Apple person. Cheers.

  • IPhone 6 is not recognized by iTunes 11.?

    Just got my 6 in the mail. Tried to set up via iTunes backup, but when I connected via USB, it never shows up in the Devices pane. My old 4s shows up no problem, and I JUST upgraded iTunes today, so I don't understand what's going on. Any thoughts?

    Hello Myschyveus,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where your iPhone is not being recognized by iPhoto please follow the steps in the article below for your computer.
    iOS: Device not recognized in iTunes for OS X
    iOS: Device not recognized in iTunes for Windows
    Take care,
    Alex H.

  • IPhone 4 is not recognized by iTunes 10.1.2

    I am running Windows 7 on my PC. My iPhone 4 was syncing perfectly fine until I updated to 10.1.2. Since the update none of my Apple products (iPad, iPhone 3g, iPhone 4) have been recognized by iTunes. This rules out the device as I highly doubt that all three devices would experience the exact same hardware issue. I have tried uninstalling and reinstalling iTunes but to no avail. I have also tried restarting the Apple Mobile Device Service, and that didn't work either. I am lost as to what else to try as I have not been able to sync my devices since the end of January. Any other suggestions?

    Here's Apple's support document on this subject, note in the last part that iTunes must be uninstalled & then reinstalled in a certain order:
    http://support.apple.com/kb/ts1495

  • TS1538 my iphone 4s is not recognized by itunes in my windows pc.

    i follow the instruction in the article iOS: Device not recognized in iTunes for Windows, nothing happen. 
    is it something to do with the software?
    the cable-check, oz another iphone still can use it to connect to itunes in pc.
    reinstall the program-check,
    verify the apple mobile device-check
    restrart the aplle mobile device service-check
    verify the apple mobile device usb driver is installed-check
    no third party issue..
    what else?
    help me please

    Answering my own question this time since posting, found similar query and fixed it.
    Went to control panel in Windows 7, printers and devices, down at the bottom shows the device
    right clicked and chose troubleshoot. Turned out that the device drivers had not installed and the troubleshooter did
    that automatically. Problem solved. Then the device showed up in itunes.

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