I uninstalled Firefox some time ago. I get a message saying that firefox is not working. how do i clear it off altogther please?

nothing else to add. is this message important to me laptop?

Is Firefox crashing or just isn't starting?
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
If you can't open Firefox, see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
*http://kb.mozillazine.org/Browser_will_not_start_up
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

Similar Messages

  • I have tried several times to install iTunes update 11.1.4 on my PC.  I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126).  I am told to reinstall iTunes, but nothing changes

    I have tried several times to install iTunes update 11.1.4 on my PC.  I get a message saying that install was not successful and an error message of MSVCR80.dll not present, Error 7, (Windows error 126).  I am told to reinstall iTunes, but nothing changes.  What next?  I've not had this problem with other updates requested by Apple.

    I have also had the same problem with my Win 7 32 bit computer.  I had great help from Apple techs in Montreal and Orlando for 2.5 hours.  They helped me remove every trace of Apple products and clean the registry in two different ways.  Each install gave the same problem!  If Apple techs can't fix it (on some of our machines) then we are really in trouble.  They promised to raise it with the "engineers" and get back to me with a solution.  I am waiting and hoping.  Otherwise maybe version 11.1.5 will have a fix ??

  • When I try to open Firefox, I get a message saying that firefox is already currently running, although it is not running. Close and try again or restart computer. How can I fix this?

    I always close Firefox when I am finished with the web. When I try to open it later, I often get a message saying that firefox is currently running, so close it first. As far as I can tell, firefox is not running. The message then says to restart your computer and try again. I restart my computer and then firefox opens.

    https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''

  • I use Firefox 6.0.2. When I shut the browser and try to reopen it I get a message saying that Firefox is still running and that I should reboot. This happens constantly. Why does this happen and is there a way around it?

    I use Firefox 6.0.2. When I shut the browser and try to reopen it I get a message saying that Firefox is still running and that I should reboot. This happens constantly. Why does this happen and is there a way around it?

    There are a few possible causes for that error, for details see [[Firefox is already running but is not responding]].

  • I'm getting a message saying that Firefox cannot establish a connection to google.

    Something happened to Firefox yesterday - and now all I can get is a message saying that Firefox cannot establish a connection to google.
    I searched for help via IE and I tried all the fixes suggested. I even restored my computer to an earlier state- that didn't change anything; set network settings to No Proxy; then I uninstalled Firefox, deleted all the program files, and then reinstalled - but nothing seems to work.
    I really don't want to have to use IE, and I'm not technical enough to really know what I'm doing at this point. I'm afraid I might have lost all my bookmarks, screwed something(s) up on my computer etc.
    This is SOOOOOOOOOO irritating and frustrating - can someone help me please.

    Sorry to hear about your bookmarks. When you uninstalled Firefox, did you tell it to remove your personal data? That unfortunately would be irreversible, so hopefully you didn't do that.
    You mentioned deleting some folders. Your bookmarks and other Firefox settings data normally are stored in a hidden folder under C:\Users\''username''\AppData\Roaming\Mozilla\Firefox. I'm not sure whether you dug down and deleted folders under there. If so, please check the Windows Recycle bin and try to restore the Mozilla\Firefox folder to a safe location (e.g., Documents).
    Did you use Firefox's Reset feature at any point? That would have moved your old settings folder to your desktop, inside a folder named Old Firefox Data. Hold on to that if you have it.
    Regarding Google, I wonder whether your computer has contracted any malware infections that might be modifying your access. You could try the tools in our support article [[Troubleshoot Firefox issues caused by malware]]. Those are free and take a considerable amount of time to run. If they seem to finish quickly and require a payment for cleaning, you may have a serious infection. In that case, try the specialized malware cleanup forums listed in the article.

  • When I try to start Firefox, I get a message saying that Firefox is already running and cannot be re-started, so close down and reboot.

    Following an upgrade of my OS from XP to Vista, I tried to point the new installation at my old profile. Now when I try to start FF, I get a message saying that it is already running and I should reboot to clear the problem. I've done that but the problem remains. I have uninstalled firefox and reinstalled v4 beta. The problem remains. Any ideas?

    OK, I had moved the profile file inside the profile folder which was created when I installed FF, to the main FF folder. I then took the equivalent file which existed under XP before my upgrade to vista, and moved it into the new Profile folder. That's when I hit the problem described in the initial question.
    So, what I did following Tony's response was to move the bookmarks password and cookies files into the profile created on the install. I then moved that file into the profile folder and moved the one I'd saved from XP, out to the main FF folder.
    Started FF and voila! All working fine. Thanks for your help.

  • Why is it that every time that I click on Firefox to log on, I get a message saying that there was a problem loading page and that the website doesn't exist?

    When I click on the Firefox icon, I get a message saying there is a problem loading page.

    Can you try to update to Firefox 18?
    *Help > About Firefox
    *https://support.mozilla.org/kb/update-firefox-latest-version
    A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls

  • I can log into yahoo but when I click mail I get a message saying that firefox can't find my address and asking me to check the spelling. Even plugging in the right address doesn't work though my wife can log into her email just fine.

    Ever since removing and updating Adobe Flash Player I suddenly cannot get my Yahoo email page to come up with Mozilla 4.0 or 3.6. I can log into yahoo but when I click on Mail from the welcome page I get an error message saying that it cannot find the email address and asking me to check the spelling. I have tried removing and redownloading 4.0 and 3.6. Same problem. With other browsers--Opera, Chrome, and Safari--I don't have this problem. Please help me solve this problem as Mozilla is my default browser.

    Its known issue, see;
    * https://bugzilla.mozilla.org/show_bug.cgi?id=713014
    please open a bugzilla account and add your email in cc list if you want to follow the bug?
    Someone having the problem, but when he upgrade Java runtime, his poblem was fixed, make sure your JRE has been up to date?
    Also maybe this bug is fixed in nightly?
    * firefox.com/beta

  • When I am connected to 4G network or my home wifi, I try to connect to the facebook app and get a message saying that I am not connected to a network

    While connected to a 4G network or my home wifi, I try to use the facebook or mosaic app and I get a message saying to check my network connection.
    How do I connect to apps when they think I'm not connected?

    what kind of phone do you have you may need to uninstall and reinstall the applications

  • Unable to download firefox 4.0, getting a message saying that I do not have sufficient privilages to some of the items.

    Tried to replace my firefox with 4.0, but unable to do so.
    Error message saying" I do not have sufficient privileges for some of the items."

    If you get an error message that you do not have sufficient permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • Every time I visit CNN I get a message saying that Firefox prevented the page from automatically reloading. I want to allow this. How can I do this? Why does Firefox make this so difficult? It's just a news site...

    I want to allow CNN.com and other news and weather pages as well as blogs to automatically reload. I cannot figure out how to do so. Every other browser I've ever used has a way of allowing certain "trusted" sites to reload. All I get is an icon that says "Allow" but when I click on it the message instantly reappears and the only way to get rid of it is to "X" out of it which defeats the purpose completely.

    That shouldn't block refreshes.<br />
    If that happens then check your extensions (Tools > Add-ons > Extensions)
    See:
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • When I click on the Firefox icon to get to the internet I get a message saying that Firefox still has a window open and that I need to close it before I can open another window even though there is no window open.

    I have not been able to get onto the net through Firefox for several weeks. Each time I try to get on, I get this exact message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." If I restart I get the same message. I really like Firefox so I'd like to solve this situation.

    See these articles for possible solutions:
    *[[Firefox is already running but is not responding]]
    *http://kb.mozillazine.org/Profile_in_use

  • When I move this version (3.6.12) to the application folder I get a message saying that I "do not have permission to access some of the items." I am the administrator with read and write rights. Any ideas?

    When I move this version (3.6.12) to the applications folder on a new i-Mac, I get the message that I "do not have permission to access some of the items." I do have read and write rights on all applications and hard drive. Any ideas?

    * Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    * Trash the current Firefox application to do a clean (re)install.
    * Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • When i open firefox it comes up with an error message saying that it can not load the page

    Any time I open Firefox an error message will appear saying that it's unable to connect. "Firefox can't establish a connection to the server at en-us.start3.mozilla.com."
    == This happened ==
    Just once or twice
    == june 23, 2010 ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • How can I download filezilla?  When I try I get a message saying that this is not an "approved" website

    How can I download and use Filezilla using Snow Lion?  When I try to open this application, the system tells me that I can not do this.
    Help

    What is it you're trying to do and what is the exact message? Are you trying to download the installer from the web site? Or have you downloaded the application and cannot run it? If the latter, and the message you're getting is that the application is from an unidentified developer, control-click on the app and choose "open".
    There is no "Snow Lion" by the way. 10.8.x is Mountain Lion.
    Regards.

Maybe you are looking for