I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload

I uninstalled InDesign and tried to reinstall it, but Creative Cloud will not allow me to redownload it.  the Manager says the app is up-to-date. Can any one help me on this? How can I re download the files or re install I cloud again?

Run CC Cleaner and try again
CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
  http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Similar Messages

  • I purchased a new computer and also Adobe acrobat XI Pro.  It has not worked properly.  I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number.  What can I do?

    I purchased a new computer and also Adobe acrobat XI Pro.  It has not worked properly.  I uninstalled it and tried to reinstall it, but the computer will not accept the Serial number.  What can I do?

    Hi,
    Have you tried the help documents below:
    Error "The serial number is not valid for this product" | Creative Suite
    Invalid serial number error
    In case of any other error message, please specify.
    Regards,
    Sheena

  • InDesign 6 Creative Cloud will not allow me to type some words

    I am on an iMac, running Mountain Lion and Creative Cloud.  Our corporate font is Montreal, when I am using InDesign I can't type the word "office" as soon as I type the "i" the second f and the i turn into an "x".  I can type off and ice, just not together.  Another word is flawless, it turns into lawless.  I have checked the autocorrect and the dictionary and see nothing out of place, there are no hidden characters and I have tried in various document.  If I change the font all is well.  I do not have this issue in Illustrator or Photoshop.  Not sure what else I can check, suggestions?

    Hi there
    I would try posing this in the general InDesign forum - http://forums.adobe.com/community/indesign
    The folks over there are InDesign experts who will be able to comprehensively address your issue.
    Good luck!

  • TS3354 This cannot be played in HD on this computer. hi, this is the FIRST time i have had this question ever, high def always works , i downloaded one only a week ago, and updated my itunes today. but it still will not allow it.movies own work fine still

    i tried to download a movie from itunes store just few minutes ago, it told me "This cannot be played in HD on this computer.
    rather insane as I have recently purchased HD films with no issues or concerns at all.  I have also updated to the most recent itunes software, yet it still gives me this same error message.  and also all movies that i oiwn in HD do work without any problems. I read as much i could but its still giving me this message when i attempt to download.  it only gives me the option to get the standard definition version of the film. which is not what I want.  Any help on this please? thanks!.

    After I reformatted my Window 7 machine I'm getting this error too. I deauthorized all my devices and started fresh with my newly reformatted PC thinking that would solve the issue but no go...
    Any insight?

  • HT1926 Started having trouble with iTunes so I uninstalled everything and tried to reinstall but it says ' iTunes cannot run because some of its required files are missing. Please reinstall iTunes.'  Well, I've uninstalled and reinstalled 5 times.  Now wh

    Started having trouble with iTunes so I uninstalled everything and tried to reinstall but it says ' iTunes cannot run because some of its required files are missing. Please reinstall iTunes.'  Well, I've uninstalled and reinstalled 5 times.  Now what?

    I figured it out.  A week ago I had downloaded a screensaver from a website I trusted and that's when my problems started. I uninstalled it but that didn't help.  So, I reinstalled it then used an uninstall softtware app that cleanns more than the control panel does. Then I used a computer cleaner to be sure everything was wiped clean.  And it worked.  I downloded iTunes for the 7th time in 2 days and finally it worked!  And I lost nothing from my account.
    Maybe this info will help others.

  • My iPhoto would no longer open, I uninstalled it, and tried to reinstall it using my software reinstall drive. A message keeps coming up that installation failed, What can I do now?

    My IPhoto would no longer open, I uninstalled it, and tried to reinstall it with my software reinstall drive.  A message keeps coming up, installation failed. What do I now?

    If you have a copy of it backed up, restore that. If not, back up your computer, upgrade it to Mavericks, and then get the current iPhoto version. If you don't have it backed up and don't want to upgrade, go to the Mac App Store main page, click on Support under Quick Links, contact Apple, and see what they say.
    (104007)

  • Tried to reinstall PS CS6 from download, will not load after download and install, need assistance

    I tried to reinstall PS CS6 from download, will not load after download and install, need assistance.
    Thank you.

    Thanks for the suggestion - but I eventually tried again and was able to contact via "chat" to someone qualified to help. The problem was that in my existing "bridge" - preference was (I think by default) - checked to startup in background on Login. I did not realize this - because I don't think I set it that way in the first place (maybe I did a few years ago) - and I could not see anything in task manager to suggest that bridge was running an application or any process - but when I learned this - I was successful in installing PS CS6.
    Yes, I'm still not on solid ground re: whether or not I want to change from "owning" the tool or renting it -- what concerns me is that is sounds like regardless of users wishes, Adobe is headed in this direction and will eventually make it financially more feasible to go that route. At the moment I think they are "asking" for everyone to get on their bandwagon, but who knows. They have a powerful set of tools, that they continue to support and advance - and along with those development and support costs, they also would like to make a profit - so I understand if their past marketing model is no longer sufficient.
    Thanks again.
    John

  • I DONT KNOW WHAT TO DO!!!!!!!!! my ipohone die and i placed it on the charger to charge and my screen will not come up its black. i tried to restore it but my phone will not come on what do i do

    I DONT KNOW WHAT TO DO!!!!!!!!! my ipohone die and i placed it on the charger to charge and my screen will not come up its black. i tried to restore it but my phone will not come on what do i do

    i did the apple sign came on as white and my screen had white around the edges i retored it and afterwards my phone is vibrating nonstop on the USB cored while still pluged to my pc

  • Tried downloading Mavericks this morning and it froze. I deleted where it started the download and I tried to restart it but now it will not let me start the download. just wants to go to install but there is nothing there to install.

    Tried downloading Mavericks this morning and it froze. I deleted where it started the download and I tried to restart it but now it will not let me start the download. just wants to go to install but there is nothing there to install.

    Hello Curtis,
    Thank you for the details of the issue you are experiencing when trying to downlaod Mavericks.  I recommend emptying your trash and restarting your computer.  Once you have done that, navigat the the Purchased tab of the Mac App Store and try downloading Mavericks again:
    Mac App Store: Finding your purchased apps
    http://support.apple.com/kb/HT4483
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?

    hi - my Mu was "buggy" and would not update - so i threw the APP in the trash - but now CC will not allow me to Re-Install because it thinks i already have the APP - any advice?

    restore your app from the trash and then properly uninstall.
    if that fails, CC desktop lists applications as "Up to Date" when not installed

  • Somehow my itunes started a new library and I lost my old library. Itunes will not allow me to sync new music to my ipod without deleting stored music from ipod. How can I start using this new library and sync the new music without losing existing music.

    Somehow my Itunes started a new music library and I lost the old library.  Itunes will not allow me to sync new music from my computer to my Ipod because it is now in a different library. Itunes wants to delete all my Ipod music before sync any new music. How do I work around this. I think this happened during Itunes Upates.

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    tt2

  • I just bought and downloaded an embroidery file but Adobe Reader will not open it.  What can I do?

    I just bought and downloaded an embroidery file but Adobe Reader will not open it. What can I do?

    Is it actually a PDF file or something else.
    You haven't given us enough information to do anything other than throw random guesses your way.
    Version of Reader? File type? Downloaded and saved to your desktop or are you clicking a link?
    Opening in browser or using File>Open in Reader?
    More info is better.

  • My iphone 4s will still work and is still turned on but the screen will not light up. its completely black and my top button is broken.

    My iphone 4s will still work and is still turned on but the screen will not light up. its completely black and my top button is broken.

    Apple won't replace an iPhone under warranty if the iPhone has been opened/tinkered with by you or by a 3rd party, but they may under Apple's out of warranty or not covered under the warranty "repair" price.
    There is only one way to find out for certain.

  • Trying to repair iTunes on Windows Vista will not allow to do so except to uninstall it

    Trying to repair iTunes on Windows Vista. Will not allow me to do it. I've followed the instruction to select the programme in control panel, the select 'repair', unfortunately, the only option available to me is 'uninstall.' Therefore, I tried to uninstall with a view to reinstalling the whole programme but it wouldn't let me do this either because the .msi file could not be found.
    Can anyone out there help??
    Regards
    geordiejohn65

    Therefore, I tried to uninstall with a view to reinstalling the whole programme but it wouldn't let me do this either because the .msi file could not be found.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I purchased Adobe Acrobat X Pro two days ago and cannot receive my serial number; your form will not allow me to select my State for address-I have spent four hours of frustration

    Acrobat X Pro has a flawed serial number application form at the point where it asks for your State, the first time. I will not allow me
    to complete the form and receive my Serial Number.@

    I purchased it from my University bookstore and the attending clerk was no better informed than was I.
    The form is required to be infilled in order to receive the serial number necessary for installation of the software
    After five hours of trying, I was able to overcome the flaw in the form, as it appeared on the Acrobat website, and
    complete the two pull-down menus indicating the State in which I live.
    I called Adobe Customer Care for assistance and had to wait two hours for a return call, and by the time the
    call came though I had found that the website form allowed me to pull-down for the State of location.
    Adobe is an uncaring vendor, once it has your money in hand.

Maybe you are looking for

  • HT5312 My appleID was stolen, how can i contact apple support in Moldova ?

    Please help me or provide some info how can i recover my apple id after the theif changed the resque email and changed the acc info!!! How can i get it back ? I live in Moldova, we don't have any apple stores, just resellers, and no apple phone suppo

  • Changing Apple ID in App Store

    Hi, I have an iphone 3 which i have only really used as a phone because I have never bothered to persevere with the difficulty of using the app store to do anything else. This morning i decided I would try to get ebay on my iphone. 3 hours later, no

  • Quicktime could not be verified and expanded

    I get the update that there is a new QT version to be installed. When I click ok to download it and install it, it downloads fine and then when it tries to install I get the error message : "Quicktime could not be verified and expanded. Make sure you

  • ABAP to ITS

    Hi Gurus, We have developed a ITS updation screen ECC6.0.The problem we are facing is that we could not flash the success message (data updation for SAP table) as we do in normal ABAP program(the sucess message is working fine in ABAP). Kindly, let u

  • Uploading large number of contacts from proprietary Software

    I want to uploaod 75,000 contacts into my new Blackberry Z10. The old device ran out of steam at about 30,000 so I want to transfer directly from my contact management system. I can export to xls or to outlook but I don't see what has replaced the bl