I uninstalled the Acrobat Pro XI trial.  Unfortunately, I cannot access my paid up Acrobat 10 Standa

I uninstalled the Acrobat Pro XI trial.  Unfortunately, I cannot access my paid up Acrobat 10 Standard Edition

You installed Acrobat XI Pro Trial and you had Acrobat X Standard installed. 
If Acrobat X Standard got removed then need to either reload it with your Acrobat X Standard DVD or contact Adobe to get access to the Standard download via your Adobe ID.

Similar Messages

  • I have downloaded the Adobe Acrobat Pro XI trial version. What do I need to do to open it?

    I have downloaded the Adobe Acrobat Pro XI trial version. However, I cannot find it in the start menu.
    What do I need to do to open it?

    Hey Mark,
    Please refer this KB doc link and follow the instructions to download the Acrobat trial:
    Trials | Download, install
    Regards,
    Anubha

  • Uninstall Acrobat Pro XI trial on my Mac

    I have a licensed version of Acrobat Pro X. I accidentally downloaded and installed Pro XI trial. Now whenever I try to use Acrobat Pro the trial version comes up and wants me to buy it. How can I get rid of XI trial? Just clickingMacintosh HD-> Applications->Adobe Acrobat XI Pro->Acrobat Uninstaller fails, saying that some processes are running.
    I am using OS X 10.8.5 (12F45) on my mid 2012 Macbook Air.
    I use the Chrome browser.

    I feel your pain.  In fact, I have been suffering the same pain for several months.  I am happy with Acrobat X and wish I had never downloaded the XI Trial.  I still have not found any way to get the XI trial out of my life (i.e., off of my MacBook Pro).  Nor have I found any way to make Acrobat X (instead of XI) my default for opening .pdf files.  However, after going through the steps listed below, Acrobat X once again "acts like" it is the default application for opening .pdf files.  That means now (even though XI STILL shows up as the default when I select "open with") when I click on any .pdf file to open it, Acrobat X opens it, sparing me the MADDENING appearance of Adobe's notice saying my XI trial has expired and I have to buy XI to make that notice go away.  If you have found a better solution, please let me know!  If you have not, I hope this will work for you:
    Select (i.e., highlight; do NOT open) a .pdf file that is on your desktop.
    Then (in Finder) choose File > Get Info.
    In the Info window, click the triangle next to “Open with”
    Select "Acrobat X" from the pop-up menu.
    Then click "Change All".

  • Unable to unistall Adobe Acrobat Pro XI Trial for Mac

    I downloaded the Adobe Acrobat Pro XI Trial for Mac on my MacBook Air.  I decided it was not worth the money to purchase.  How do I get rid of it?  It has expired, but now I cannot open my regular Adobe Reader?

    Hello,
    her some links "How to uninstall ...":
    http://computer.howstuffworks.com/macs/how-to-uninstall-on-mac.htm
    http://guides.macrumors.com/Uninstalling_Applications_in_Mac_OS_X
    or in German language:
    http://praxistipps.chip.de/programme-von-mac-deinstallieren-wie-geht-das_2073
    The same procedure I would use for your Adobe Reader. After that you load it down an install it anew.
    Good luck!
    Hans-Günter

  • Acrobat Pro XI trial message

    Why do I get an Acrobat Pro XI 'trial offer message when I try to open a document in acrobat reader. The message prevents me from opening the documents with one click. I then have to save the document and use open with instead.

    Ok, I realise there is another problem. The screen shot shows Acrobat XI Pro - that's the current version.
    But the serial number you have is from an old product (sold 2008 until 2010), CS4. That includes Adobe Acrobat Pro, but it is version 9.
    So, you may find you have Acrobat Pro 9 in your Start menu. Certainly you can't use the serial number you mentioned, from CS4, to make the Acrobat Pro XI demo work.
    So, I guess the next question is
    - did you buy Actobat XI Pro separately
    - or is it just a demo you wanted to try?
    (Installing Acrobat XI probably uninstalled Acrobat 9, which is another and rather awkward problem).

  • Having install issue: acrobat pro xi (trial)

    I keep having problems installing acrobat pro xi trial version. Initially the error code I got was Error 16...after numerous re-install attempts the installation is interrupted and I am forced to hit "Finished" to exit from the install window.  If I try to re-install the same thing will happen. 
    I have gone through the folder setting options and rebooted only to encounter the same issue over and over. Working on windows xp.
    I want to try the acrobat cleaner: http://labs.adobe.com/downloads/acrobatcleaner.html
    but I'm nervous that it will delete other Adobe software installs(CS4) on my computer.
    Is there any hope?

    Hi Monica,
    I'd like to assist!
    Error 16 ususally comes up due to insufficient user permissions.
    Please follow the steps mentioned in the KB : http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html
    Let me know if this helped!
    Kind regards, Stacy

  • I Just downloaded Acrobat Pro after trial and now I can't open any files...

    I Just downloaded Acrobat Pro after trial and now I can't open any files, when I click on icon I get this message: the last time you opened Acrobat, it unexpectedly quit while reopening windows.  Do you want to try to reopen its window again? If you choose not to reopen windows, you may have to open and position the window yourself.  There are 2 options: Don't Reopen or Reopen  Either choice leads to a window that pops upend says please wait while we launch Acrobat and then window just closes quickly.

    Hi mbt6833,
    You may goto control panel and then go to program and features.
    Select the Acrobat pro and chose the option change from the top. Fallow the onscreen instruction a windows will pop up where you need to choose repair.
    ~Ajlan Huda.

  • I have tried downloading and installing the Adobe Pro DC trial on 2 different browsers and it keeps generating an "unexpected error". I have a MAC. How is this troubleshooted and fixed?

    I have tried downloading and installing the Adobe Pro DC trial on 2 different browsers and it keeps generating an "unexpected error". I have a MAC. How is this troubleshooted and fixed?

    Hi Carlos ,
    Could you please share the screen shot of the error message so that we can check and troubleshoot accordingly .
    Is there any error number or code associated with the error message or it just says "unexpected error" ?
    I would recommend you to try and install the Acrobat DC trial referring the following links .You could choose any of the following .Also make sure you disable all the third party software before you commence the installation .
    https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
    Regards
    Sukrit Dhingra

  • I uninstalled the Premiere Pro and my CC app does not recognise it

    I uninstalled the Premiere Pro from my computer and now, when I try to reinstall it my Creative Croud accuses that I still have it on my computer. But I don´t have. What should I do? I tried closing the CC app, I tried unlloging from the CC and it still displays as if Premiere was installed.

    Moving this discussion to the Creative Cloud Download & Install forum.
    Pedrohbranco please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Premiere Pro.

  • Hi I'm using the latest version of acrobat pro on a Mac i cannot save or print anything as a pdf from the internet i just get a black screen

    Hi I'm using the latest version of acrobat pro on a Mac i cannot save or print anything as a pdf from the internet i just get a black screen, my previous version worked fine, any ideas please

    You can read this article to see if it helps:
    http://kb.mozillazine.org/Problems_printing_web_pages

  • Uninstall the dreamweaver cc 2014 trial

    Hi everybody, I need to uninstall the dreamweaver cc 2014 trial and I don't know how to do it. Yhankyou for the help

    using the cleaner after uninstalling may help
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • I am trying to Edit a PDF and it keeps telling me to buy Acrobat Pro but I already have it and am paid up to 15 May 2015

    I am trying to Edit a PDF and it keeps telling me to buy Acrobat Pro but I already have it and am paid up to 15 May 2015

    Hey christopherc53009480,
    Could you please let me know what version of Acrobat you have purchased.
    Also, please share the screenshot of the message that pops on your screen as I need to analyze the exact issue.
    Hope to hear from you.
    Regards,
    Anubha

  • Just purchased Adobe Acrobat XI, when i download it and select run a tab appears with title 'Confirm Upgrade of Acrobat Pro' i select continue, another tab apears stating 'Error Encountered' - Acrobat installer encountered and unexpected failure. Please t

    Just purchased Adobe Acrobat XI, when i download it and select run a tab appears with title 'Confirm Upgrade of Acrobat Pro' i select continue, another tab apears stating 'Error Encountered' - Acrobat installer encountered and unexpected failure. Please try again. If it continues to fail contact adobe support. Please assist me asap, i need this working ASAP as i specially purchased for immediate use.. thanks:)

    No, there was no option for enter the serial number, which i gather u mean by S/N?

  • I have uninstalled and reinstalled itunes several times bc i cannot access the store.  still unable to....tries to access but then just stops. no error.  please help

    i have uninstalled and reinstalled itunes several times bc i cannot access the store.  still unable to....tries to access but then just stops. no error.  please help

    Try this:
    Go to command prompt (in windows XP, START/All Programs/Accessories/Command Prompt)
    Type in following:
    Netsh winsock reset
    Hit "Enter" key.  Restart computer.
    Now check & see if iTunes stores is back to normal.
    If not, try temporary uninstall your Security software & see if it works.

  • How do I change the size of the words on the banner and tool bars?  The words are so large that I cannot access all the options.

    How do I change the size of the words on the banner and tool bars?  The words are so large that I cannot access all the options.

    Hi ewhuntley,
    It sounds like you may be running Acrobat 11.0.07, is that correct? If so, please choose Edit > Preferences > General. In the entry Scale for Screen Resolution, choose 100%. Save your changes, and restart Acrobat. Did that do the trick?
    Best,
    Sara

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