I uninstalled the Premiere Pro and my CC app does not recognise it

I uninstalled the Premiere Pro from my computer and now, when I try to reinstall it my Creative Croud accuses that I still have it on my computer. But I don´t have. What should I do? I tried closing the CC app, I tried unlloging from the CC and it still displays as if Premiere was installed.

Moving this discussion to the Creative Cloud Download & Install forum.
Pedrohbranco please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Premiere Pro.

Similar Messages

  • I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out.  I looked at system settings on trackpad and it is set, but does not work How do I get it started?

    I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out.  I looked at system settings on trackpad and it is set, but does not work How do I get it started?

    This is really unfortunate. I'm sorry that nothing works. I was going to mention holding down the power button and doing a force shutdown but you already did that. You might need to take it into the Apple store. I don't know if booting into safe mode would help. You would have to turn off the machine again, hit the start button and hold down the shift key after you hear the tone, but normally you would let go of the shift key when you see the apple logo and spining wheel. Maybe by holding down the shift key after you here the tone will cause the screen to come back on? The other option is to start up from the 'install disk' if your machine came with one. You would insert the disk, then shut down the computer, and hold down the C key right after hitting the start button.
    Here's the link for the safeboot
    http://support.apple.com/kb/HT1564?viewlocale=nl_nl

  • I am currently managing 20 iPads on a macbook. I would like to manage the same 20 iPads on a new macbook pro. I have logged into the iTunes account on the new machine and see our apps but not the devices. How do i get the devices to be shown on new comp?

    I am currently managing 20 iPads on a macbook. I would like to manage the same 20 iPads on a new macbook pro. I have logged into the iTunes account on the new machine and see our apps but not the devices. How do i get the devices to be shown on new comp?

    Has anyone used apple cpnfigurator for this purpose?

  • I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    Alread asked and answered in your previous post - please do not post the same thing multiple times in multiple forums.
    https://discussions.apple.com/thread/5164919

  • HT4060 I just received the 3rd generation and my wall charger does not charge. If I use my Sony docking station it does.  I can't carry my docking station! Please help!!

    I just received the 3rd generation and my wall charger does not charge. If I use my Sony docking station it does.  I can't carry my docking station! Please help!!

    Did you get a charger with the iPad 3?
    Could be the charger or cable. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good.
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • Audio "drifting" to total desync in Premiere Pro and only in that program (not media players)

    Whenever I import a longer clip (entire movie or TV episode) and cut out a scene that isn't in the very beginning, the sound is lagged in an unexpected way. It seems to "drift" over time, so that it fits perfectly in the beginning of the movie, but is horribly out of sync toward the end, and smoothly transitions to this throughout the movie.
    I'm going to spare you the details of how I've cursed violently at this, even destroyed hardware and pulled my hair out of frustration. I've lost so many hours of productivity just trying to manually re-sync every damn clip.
    OS: Windows 8. It was the same thing on Windows 7. All official stable patches. On multiple computers. None of them have any weird/exotic changes whatsoever. In fact, they are very clean and well maintained. This has happened in both CS 6 and CC of Premiere Pro.
    Short clips seem to always work. It COULD have something to do with the .avi format specifically, but I don't know.
    Very important: The clips that "audio drift" in Premiere Pro work flawlessly in all my media players. I can watch them perfectly in Media Player Classic, VLC, etc. Only when inside Pr, either as preview or as an exported file, do they have desynced audio in this manner. It's 100% verified that this only happens in Pr. In fact, even Windows Live Movie Maker seems to not be affected by this "drift".
    Please help.

    >entire movie or TV episode
    That would SEEM to indicate you are not editing video from a camera, but from some kind of screen capture or a "rip" of a source file... and playing is not at ALL like editing
    >something to do with the .avi format
    AVI is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
    Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
    Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
    SPECIAL NOTE... if your file uses a VARIABLE Frame Rate instead of a Constant Frame Rate it will not edit in Premiere Pro... you will need to convert first

  • When I was updating I Phone version 4  from iTunes. it got stuck in middle of updating, after uninstall the version 3 and new version 4 was not installed. Now iTunes is not detecting the iphone and my iphone is also not working n showing connection cable

    When i was updating i phone version 4 from Itunes. It got stuck in middle of updating, after uninstall the version3. But new version was not installed. Now itunes is not detecting the iphone and iphone is also not working and showing connection cable with itunes. Pls help..

    Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
    (Do not use your own Anti-virus to SCAN)
    Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
    http://www.malwarebytes.org/products/malwarebytes_free
    Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
    To start your computer in safe mode
    Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
    On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
    When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

  • Premiere Pro CS4 "Export Settings" window does not show up.

    Hello,
    I've run into a new problem with Premiere Pro CS4. Basically, when I select "File > Export > Media" my Export Settings window doesn't show up. If I click on the Premiere window I hear the beeping sound and nothing happens, if I hit Enter the Export Data window pops up and then Media Encoder opens. So, it seems that my Export Settings window is still open but I can't see it and make the necessary setting changes. It does not appear to be minimized and I can not locate it on my desktop anywhere. This is really frustrating because I was able to see the Export Settings window just a few weeks ago when I was exporting my last project. I've tried changing my screen resolutions but that didnt reveal the Export Settings window.
    Does anyone know what is going on here and, more importantly, how I can fix it? I am really stuck here and am working against a deadline. Any and all help is greatly appreciated!
    -Ben

    Ben,
    THANK YOU!!!! For two days I have been struggling with the exact same issue. And of course it was simple to fix, if I had just thought about it. Thank you for taking the time to post your experience. I had tried all sorts of stuff trying to get everything onto my #1 monitor, with desktop & workspace resets, resizing my display, etc. After reading and printing your post,
    Hitting ALT+Space,
    Down Arrow,
    Enter,
    and then pressing the left arrow and watching my Export window slide into view, I was laughing so hard, that I was tearing up. It would have been a month waiting for my second monitor to get repaired to get to see what was still being displayed on this ghost monitor. Each week, I video and edit our church's service and then post three versions (Windows Media Player, Ipod-MP4, MP3 Audio) of it to our web site. I would have been four weeks behind were it not for your post.
    Again, a BIG Thank You!!!
    Tony Salso
    [email protected]
    Cedar City, UT 84720
    Tony—Professional Digital Pictures
    --Videographer and Webmaster
    Red Hills Southern Baptist Church
    Serving Jesus in Southern Utah
    [email protected]
    www.redhillssbc.org

  • Premiere Pro CS4 over remote desktop does not play sequence

    Hi all,
    I have been researching this issue over the internet but I have found absolutely no references to it:
    I am running Premiere Pro CS4 on my high-resource PC but would like to work from a different room so I am remoting form my laptop to my "good" PC.
    The system lets me do everything I could normally do when working directly on the main PC with the exception of playing back my edited files (before rendering). This is an obvious handicap since I can not watch my edited sequence and am, therefore, working in the blind. I am able to step through it frame by frame, but when I click the play button, it changes to a pause symbol (as usual) but nothing is shown in the video window. This does not just happen when previewing my edited sequence but also when previewing any imported resource.
    Essentially, Premiere Pro CS4 is not playing any video content over a Remote Desktop.
    Other normal playback software (such as VLC, Windows Media Player etc...) works though, so it is not an issue of no video playback at all. This just happens when I'm using Premiere Pro.
    Any suggestions as to what this may be? Any help will be greatly appreciated!

    I was able to edit a full 1080p HD video in Premiere Pro CS5 remotely using HPs RGS (Remote Graphics Software).  I had a Workstation at work with Premiere Pro installed on it and all the source footage on it.  I was then able to log on remotely from home with my old weak-sauce desktop and successfully edit and play back the HD footage remotely.  You just do a google search for HP RGS or go to this link. http://h20331.www2.hp.com/hpsub/cache/286504-0-0-225-121.html
    There is a free trial available too. I don't know why there is not more information about RGS on the web, but it seems to me to be the only solution to work on Premiere or After Effects remotely.
    I hope this helps

  • Premiere Pro CC file from MAC does not open on PC?!

    Hello,
    I had to edit a school assignment on Premiere Pro CC and I used my Macbook at home to edit it. When I tried to open the file on the PC computers at school with their Adobe Premiere Pro CC, it wouldn't open and said that I created the file with a newer version of Premiere Pro CC.
    My question is, is it not cross-compatible between platforms? That is kind of annoying. Or is there a way around this in saving my projects so that I could use both Mac or PC to edit?
    Thanks.
    Eileen

    Use the EXACT same version of CC. There is no way to open a CC2014.1 project with an earlier version. But you can open the source clips in an earlier version, only not the project.

  • Installed Premiere Pro CS4 but video display does not work?

    I just got my copy of CS$. After installing Premiere I found two things that seem very wrong:
    1) video display does not work, not even the little playback viewer next to improted film clips located on the project / sequence window. Audio works fine.
    2) the UI is way too slow for my big beefy system.
    My pc is a dual boot Vista-32 and XP system with 4GB of memory installed and nvidia geforce 280 graphics board with plenty of GPU power. The CS4 is installed on the Vista-32 partition. My windows XP partition on the same PC with Premiere CS2 works great and real fast.
    Any ideas how to solve this CS4 install issue?
    Ron

    I would like to thank Dan, Hunt, and Haram:
    The problem is now very clear to me. The problem only shows up with video footage imported into PP CS4 encoded with "MS Video 1" codec. So this seems to be a bug. The codec is very clearly called out and supported within various menues but video with this codec just will not play in any monitor or preview window. In addition the entire product looks horrible with respect to performance while PP CS4 trys its best to play the video. Audio will start playing after about 30 seconds. And once in awhile part of video shows up at the wrong magnification before blanking out again.
    My suggestion to the Adobe team: fix the bug and add some sample footage to the next release so new installations can test their systems with known footage.
    My PC is brand new with the following "beefy" components:
    Motherboard
    nForce 790i SLI FTW
    Features:
    3x PCI Express x16 graphics support
    PCI Express 2.0
    NVIDIA SLI-Ready (requires multiple NVIDIA GeForce GPUs)
    DDR3-2000 SLI-Ready memory w/ ERP 2.0 (requires select third party system memory)
    Overclocking tools
    NVIDIA MediaSheild w/ 9 SATA 3 Gb/sec ports
    ESA Certified
    NVIDIA DualNet and FirstPacket Ethernet technology
    Registered
    CPU: Intel Core 2 Quad Q9550
    S-Spec: SLAWQ
    Ver: E36105-001
    Product Code: BX80569Q9550
    Made in Malaysia
    Pack Date: 09/04/08
    Features:
    Freq.: 2.83 GHz
    L2 Cache: 12 MHz Cache
    FSB: 1333 MHz (MT/s)
    Core: 45nm
    Code named: Yorkfield
    Power:95W
    Socket: LGA775
    Cooling: Liquid Cooled
    NVIDIAGeForce GTX 280 SC graphics card
    Features:
    1 GB of onboard memory
    Full Microsoft DirectX 10
    NVIDIA 2-way and 3-way SLI Ready
    NVIDIA PureVideo HD technology
    NVIDIA PhysX Ready
    NVIDI CUDA technology
    PCI Express 2.0 support
    Dual-link HDCP
    OpenGL 2.1 Capaple
    Output: DVI (2 dual-link), HDTV
    Western Digital
    2 WD VelociRaptor 300 GB SATA Hard Drives configured as Raid 0
    Features:
    10,000 RPM, 3 Gb/sec transfer rate
    RAM Memory , Corsair 4 GB (2 x 2 GB) 1333 MHz DDR3
    p/n: TW3X4G1333C9DHX G
    product: CM3X2048-1333C9DHX
    Features:
    XMS3 DHX Dual-Path 'heat xchange'
    2048 x 2 MB
    1333 MHz
    Latency 9-9-9-24-2T
    1.6V ver3.2

  • Premiere Pro CS4: 64-Bit App or Not?

    I read in the new Premiere Pro CS4 specs that it was "optimized for use on Win Vista 64-Bit..."
    Using that language, is Adobe saying it's still a 32-bit app, but will work fine on the Vista 64-bit platform? Would appreciate somebody clarifying that point.
    Bill Buchanan
    Buchanan Film Co.

    Good Marketing.
    Dave

  • Premiere Pro Creative Cloud Additive Disolve DOES NOT WORK!!

    Another complaint since upgrading to Premiere Pro Creative Cloud from CS6.   The Additive Dissolve does not work.
    OS X 10.9.4
    iMac
    4 GHz Intel Core i7
    32 GB 1600 MHz DDR3
    NVIDIA GeForce GTX 680MX 2048 MB

    Hi Stephen,
    It works fine on my machine, which is similar. The only difference is that my Mac is running OS X 10.8.5. Can you try trashing preferences or reinstalling?
    Thanks,
    Kevin

  • Lightroom 5.5 Mobile Sync of a collection has been failing to complete (stops on 12 of the 34 images) and today Lightroom desktop does not provide a sync tick box in the left hand side of the Collections Catalog so cannot attempt to resync.

    Lightroom.com and the iPad show the same 12 images but the flags I had set on them previously (which are still set on the iPAD and Lr.com) no longer show up on the Desktop. It seems the Mobile Sync process has somehow disconnected between Desktop and elsewhere and fallen apart....

    Hi Guido, thanks for getting in touch. When I fire up Lightroom under W7 and check Preferences and Lightroom Mobile I see my Adobe ID with the "Sign Out" button next to it. If I check out the "More Account Info Online" I get taken to my account page. If I hit the "Adobe" option from the account screen and the "Lr" option from there I get to see the same 12 images that have appeared on my iPad, but there are actually 34 images in that collection, presumably the remainder being those 'pending assets' you mention. I am not presented with the sync check boxes I would expect to see in the left hand column of the Collections area.
    So I've now signed out of Lr Mobile from W7 desktop, restarted Lr and the logged back in to Lr Mobile. Lr Desktop now seems to be picking up my iPad Camera Roll, which is something I hadn't asked it to do, although it seems to have stopped at 45 of 46. Over on "Lightroom.adobe.com" the number of images in the Camera Roll file is increasing but not caught up with the number on the PC yet. There are now two PAGB Collection files, one with the same 12 images, the other is empty. Over on the iPad I'm also seeing two PAGB Collection files as well, same content as on "Lightroom.adobe.com".
    Regards,
    Dave

  • When I connect my iPhone and ipad my computer does not recognise them

    I have dropbox and I require my computer to upload files from my devices so i can backup.
    When I plug any of my devices in they charge so its not the cords.
    When I plug a devices in (Ipad or Iphone) should they appear in finder?
    I can locate them in Iphotos to download the photos but this is time consuming as im double handling.
    Dropbox is now also no longer automatically syncing photos from my phone (I have ask dropbox for support also)
    It cant seem to find the devices when I plug them in... When i go into itunes I can sync to my phone but not from my phone... Which it has just filled my phone up with photos from my computer that I now can't delete of my phone at all I have posted this issue already..
    I have just looked up lots of videos on utube on how to fix this but I can seem to find anything. I really want to delete the 1500 photos and videos of my phone but when i go into itunes my itunes looks different to the one on all utube videos...
    Info in about my macs
    Mac os x   (not sure what mac it is its big and its 2012 model)
    version 10.7.5
    I have also got a mac book air (same probelms)
    I am trying to connect a iphone 4 & 4s and ipad 2 & 3
    Ive updates my itunes and dropbox (on computer) today to see if this could be the issue and its not..
    Please help or any suggestions are very appreciated

    No, your iPhone and your iPad should not appear in the finder.
    I'm not sure what you mean about downloading photos with iPhoto being double handling, but you can download direct to a folder with Image Capture. Image Capture can also be used to delete photos from the Camera Roll on the iPhone or iPad (preferrably after they are downloaded).
    You can remove the photos you synced from your phone with iTunes by syncing again with an empty folder, That will delete all the photos that were previously synced that way, replacing them with the contents of the empty folder (that is, nothing). This will not effect photos takes with the camera on your iPhone.

Maybe you are looking for

  • Red Giant's DeNoiser II in Premiere CS6?

    I usually use Neat Video but I do not own the Premiere version so I thought I'd give Red Giant's noise reduction a try.  I'm impressed with the quality but find that with a few instances of the plugin on clips Premiere slows so much that just making

  • What is the Smartnet service for the 2504 license upgrade LIC-CT2504-UPG ?

    Hi guys, Can some one explain me what is this service for ? I have the LIC-CT2504-UPG, with the LIC-CT2504-5A (5 AP licenses adder) and I don't understeand what are the SMARTNet services for this licenses ? Are they needed if I already have the SMART

  • Seeing Double! Double Programs on Open With Menu!

    Ok, when I CTRL + CLick on a program and hit Open With... it has the same program listed twice! How do I Get rid of it?

  • Merge query

    actual syntax of merge stament is MERGE <hint> INTO <table_name> USING <table_view_or_query> ON (<condition>) WHEN MATCHED THEN <update_clause> WHEN NOT MATCHED THEN <insert_clause>; but is it possible or not. MERGE <hint> INTO <table_name> USING <ta

  • Call Handler answer inexistent extension

    Hi, we are using Cisco Unity Connection 8.5.1ES16.11900-16 and an odd error is occurring. We had a translation from CUCM to Unity Call Handler extension 104807, occurs that we were unable to change greetings on this specific call handler. Prior to pe