I update my credit card but the paymaent has not been debiteded yet
I update my credit card but the paymaent has not been debiteded yet, what do I need to do?
This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Similar Messages
-
My account is in usa but I want to enter an international credit card, but the form does not allow me. How do I have to proceed
chi45,
You must have your iTunes and App Stores set to the same country that your billing information is based in (i.e.: must use a US credit card in US iTunes and App Stores).
If you move to another country, you need to change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account. Otherwise, your credit card might not work as payment. For example, only German credit cards can be used to buy content from the German iTunes and App stores.
Can't change the country of your iTunes Store, App Store, iBooks Store, or Mac App Store account
https://support.apple.com/en-us/HT204447
Cheers,
Allen -
I've updated my billing details but my membership has not been renewed. Why?
I've updated my billing details but my membership has not been renewed. Why?
The below order is complete & active.
Creative Cloud Student and Teacher edition (one-year)
Desktop Subscription
23-Mar-2015
I hope this is what you were looking for.
Regards
Rajshree -
I have bought PDF Export but the software has not been sent. How do I get the software? This is the second time money has been taken and nothing has arrived!!!!!!!!!!!
PDF Export is a online service. It isn't a software for installation.
-
On Word I was copying a sentence, but the command has not executed and the timing cursor has been circling for over 10 minutes. How do I get out of this?
You probably will need to force-quit Word. Go to the Apple menu, choose "Force Quit", locate and select Word in the list of applications and click the "Force Quit" button. You will of course most likely lose any changes you made to the document since you last saved it (or it was auto-saved, if you have that option turned on in Word).
Regards. -
HT204088 i was charged on my credit card but the purchase was not successful?
I made three transactions using my appleid but the third transaction was not successful. How can i report this? the total billed charges on my credit card was the total of the three transactions Please help.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
When Trying to download applications from the itunes store, I receive a message that my Apple Id has been disabled. I reset my password, accessed my Itunes Account successfully, but when trying to download, the same message appears.
You need to contact Apple Support, particularly iTunes Store support team. Cheers!
-
I went to iTunes store to install an app(paid),clicked on the download button and then after few seconds cancelled it.But I still have been charged for it.How can I get my money back?
Go to: http://www.apple.com/support/itunes/contact to get help with billing.
-
Simple question. I purchased an iPhone 5, and added AppleCare to the cart. After processing the order, I found that AppleCare had been dropped from the cart. The phone obviously hasnt shipped yet. I have tried calling, but am unable to reach anyone. Is there anyway to purchase AppleCare after main purchase without going to an apple store. The closest one for me is 2+ hours away.
My iPhone 5 Ordering Situation:
Successfully submitted pre-order at 2:05am CST
Realized I did not add AppleCare+
Tried to add it as a separate product
Unable to add AppleCare+ after submiting pre-order
This Morning:
I just got off the phone with an Apple representative. He assured me that, once my iPhone 5 arrives on September 21, I will be able to: 1) call Apple and have AppleCare+ added to my iPhone 5; 2) go into an Apple Retail Store and have AppleCare+ added to my iPhone 5. He said I would have thirty days from my device's ship date (September 21) to add AppleCare+ to it. He also recommended that, if I wanted to have AppleCare+ added at an Apple Retail Store, I should make an appointment as soon as possible. Because I was still concerned something might go wrong, the Apple representative emailed me a copy of my case number to use as a reference in case I have any issues obtaining AppleCare+ on September 21.
Caveats & More Information:
I ordered through the Apple Store app on my iPhone 4
I live in the United States
My carrier is AT&T
I have a case number and repeated assurances from an Apple representative
While your situation may differ from mine I do hope you're able to add AppleCare+ to your iPhone 5 once it arrives, either by calling 1-800-MY-APPLE or by making an appointment at your nearest Apple Retail Store.
Best Wishes,
Dylan -
I bought a MacBook Pro I can not sign up for the updates, because I do not have credit card. Only own debit card, but the system does not accept. What can I do?
You do not need to "sign up" for downloading updates. Just run Software Update and let it access them directly thru the App Store.
-
I have credit in my itunes account but cannot purchase anything as it asks me to update expired credit card details - which I do not want to do. All was fine until I updated to IOS 7
How do I sort this?
ThanksThe iTunes Store sometimes requires a credit card to check that an account is valid, but shouldn’t normally charge purchases to it(except for gifts) while there’s sufficient iTunes Store credit.
(111480) -
I'm trying to update my credit card information and it has my country as Canada and I live in the USA
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
Cheers, Tom -
Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help
If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have problem with the app purchase. I put the correct information credit card but the system said that is incorrect
Use this for help from iTunes https://expresslane.apple.com/GetproductgroupList.action. This is where you need to get assistance.
-
I just redeembed my gift card but the money is not showing up in my account. What can I do?
Not sure if you have tried the following...
http://support.apple.com/kb/TS1538
This article has some good troubleshooting ideas.
Maybe you are looking for
-
How do you send by secure ftp from SAP R/3 4.6C on iseries
We have been using the SAP Standard program, RSFTP002, to ftp files to remote servers for many years. We have now had a requirement to send via secure ftp. We are using R/3 4.6C. Unfortunatley this is not a straight forward change and it seems we may
-
So here's what happened. The Apple Store Geniuses generously upgraded my ibook g3 with OSX 10.2.8 to OSX 10.4 via USB port since my CD drive no longer works. But the screen suddenly went black, sound was fine. Genius was stumped, but when I restar
-
Mail not coming in even though it's on the server
A friend is having trouble receiving her emails. She's running 10.4.11 on an eMac. The last email she received was 5 days ago. She can send emails no problem. When we look at the server via Account Info we can see all her emails but they're not trans
-
How to import a tcl package in Java
Hi, I want to convert an existing tcl file into a java source file. In my existing tcl file, some tcl packages have been imported, using the syntax package requires XML where "XML" is the name of a tcl package. But I am not sure how to import this tc
-
OS profile problem !!
Hi Guys !!.. I have created a lab environment with one X2200 and X2100 Server, N1 has been installed on X2200 Server to be managed console, we create an OS distribution form Solaris10 x86 DVD disk, and configure the OS Profile step by step via the wi