I update my device and asked me the Claude and I do not know what is the solution please help me

I update my device and asked me the Claude and I do not know what is the solution please help me note that the issuance of the two is the seventh kind iPhone 4 Q and serial number is 01******343
  Please help me
<Edited by Host>

Assuming that you mean iCloud (I don't know what you mean 'issuance of the two is the seventh kind'), then when are you being asked for it and is it your iCloud account's password that you are being asked for or did you buy the phone second-hand ? If it's a used phone and the previous owner left it linked to their account then you will need to contact the previous owner, only they can remove it from their account : http://support.apple.com/kb/TS4515

Similar Messages

  • My iPhone is recognized by iTunes, but cannot be used. I've uninstalled and re-installed iTunes a zillion times and I do not know what else to do ,please help!

    My iPhone is recognized by iTunes, but cannot be used. I've uninstalled and re-installed iTunes a zillion times and I do not know what else to do ,please help!
    These are the errors I currently receive:
    https://fbcdn-sphotos-e-a.akamaihd.net/hphotos-ak-snc7/400030_10151379667022394_ 1296660655_n.jpg
    https://fbcdn-sphotos-b-a.akamaihd.net/hphotos-ak-snc7/399979_10151379647197394_ 588584161_n.jpg

    Hi sayla,
    When you reloaded your software did you do a clean reload (deleting all data)? http://bbry.lv/bpv7DT
    If so, you might try doing a resettofactory using the following instructions. http://bit.ly/fMW9I4 This will reset to factory default.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • My computer keeps restarting itself for the last two hours and i don't know what to do. Please help me

    I need help, my MacBook Pro keeps restarting itself for the last two hours saying there's a problem. I can't get past the grey screen without it restarting and i don't know what to do...please help me

    Reinstall Lion, Mountain Lion, or Mavericks
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
         after the chime press and hold down the OPTION key until the boot manager screen appears.
         Select the Recovery HD and click on the downward pointing arrow button.
         Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu.
         Repair the Hard Drive and Permissions as follows.
    After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
         Reinstall Lion/Mountain Lion, Mavericks: Select ReinstallLion/Mountain Lion, Mavericks from
         the Utilities menu, and click on the Continue button.
         Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
                    three times faster than wireless.

  • HT4528 I want to download spark people radio on my i phone and i do not know how to do it please help

    I want to download spark people on my I phone and I do not know how

    You can only download apps using the Apple App Store app. Use the App Store app, search for the app. If it is there you will find it and there will be a button to buy or if its free the button will say Free.
    If it is not in the App Store you cannot download it.

  • My iPod 3rd generation just ran out of battery, so I plugged it in, and I got a blank white screen and I don't know what to do. Please help!

    I just got a white creen and I don't know what to do! Help! I don't want to reset my iPod!

    Restart...
    Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.
    Keep this handy:   http://manuals.info.apple.com/en_US/iPod_touch_iOS4_User_Guide.pdf

  • My Macbook keeps on randomly flashing black and I do not know what this mean , Can anyone help me please ?

    I have run out of options, I was hoping maybe somebody can help.

    What have you done so far? Zap the pram? Go to system preferences and turn off sleep options? Reset the SMC? Hav you tried an external monitor to see if it does it?

  • My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly

    My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate

    If the thief enabled activation lock on the device, then there is nothing that can be done.  Only the password for the Apple ID that it is locked with can disable activation lock.

  • HT201441 Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such

    Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud
    my ICCID is 8935905000307066111

    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

  • HT4623 i was upgrading my ipad, for atleast 4 hours.. the screen remains itunes.. and i dont know what to do.. please help me

    i was upgrading my ipad, for atleast 4 hours.. the screen remains itunes.. and i dont know what to do.. please help me

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 4: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • Something has happen my ipad air 2 it wont let me download or update any apps, when I press the button do update or download it looks like it is but it doesn't so if anyone knows what's going wind please help me

    Something has happen my ipad air 2 it wont let me download or update any apps, when I press the button do update or download it looks like it is but it doesn't so if anyone knows what's going wind please help me

    Do you have any restrictions for purchasing apps on the phone? Settings > General > Restrictions. If you have a Mac computer or another Apple device can you purchase things in the App Store using the same Apple ID on something else?

  • My ipod wont play music on my ihome and I know it is not the ihome because I put my brothers ipod on it and it worked I dont know what is going on please help me

    my ipod wont play music on my ihome and I know it is not the ihome because I put my brothers ipod on it and it worked I dont know what is going on please help me

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings

  • HT201210 i have problem with the firmeware file...and I do not know what is that

    i have problem with the firmeware file...and I do not know what is that

    Make sure you are updating your phone the correct way, by connecting to iTunes and clicking Check for Updates on the Summary tab of your iTunes sync settings.  Do not try to download the firmware file from the internet first.  Also be sure iTunes is up to date before updating.
    Delete the existing firmware (.ipsw) file and try again.  You will find it at one of the following locations:
    Mac OS X: ~/Library/Application Support/MobileSync/Backup
    Windows XP: %AppData%\Apple Computer\MobileSync\Backup
    Windows Vista: %AppData%\Roaming\Apple Computer\MobileSync\Backup
    Windows 7: %AppData%\Roaming\Apple Computer\MobileSync\Backup

  • I just added $50 to my itunes account but when i go to buy something, its asking me to answer so many question, i answered them right and im still not able to purchase something. Please Help!

    I just added $50 to my itunes account but when i go to buy something, its asking me to answer so many questions, i answered them right and im still not able to purchase something. Please Help!

    Go to item 12 in the AppleID FAQ for help with a disabled account.
    You can also go to the AppleID support page and click manage your account for additional help.

  • I have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray.  i have tried resetting it and its not workin. what should i do, please help. thanks

    i have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray.  i have tried resetting it and its not workin. what should i do, please help. thanks

    If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • After installed mavericks i cannot sign in to my facetime and i messages. i tried it 100 times, but it is showing couldn't sign in check your network and try again. there is no problem with my network. if anyone knows the solution please help me .

    After installed mavericks i cannot sign in to my facetime and i messages. i tried it 100 times, but it is showing couldn't sign in check your network and try again. there is no problem with my network. if anyone knows the solution please help me .

    Hi,
    What version of the OS did you upgrade from ?
    Anything before OS X 10.8.2 may have an issue if the Logic/Mother board has been replaced and the Serial Number not "flashed" back to it.
    In the Apple Icon menu use the About this Mac item.
    In the new panel click twice on the line that tells you the current OS level
    It will change to the Build number (and alternative count to the OS versions) and then the Serial Number.
    If it is missing you need to get it replaced.
    (It is supposed to be done on Repair or Refurbishment).
    An Apple Store or Apple Authorised Service Provider as the best choices.
    There are apps you can download (They are Mac Model specific) but needs careful typing as it is a once only trip.
    8:56 pm      Sunday; November 24, 2013
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    Message was edited by: Ralph Johns (UK)

Maybe you are looking for

  • Using ipod with Vista Home Premium

    Hello, This is the first time this grandma has posted to this forum. I have an older Windows XP desktop pc which only has 20G. I decided I wanted to use my ipod on my new laptop which is running Vista Home Premium because it has over 100G and it has

  • Saving as PDF/X-1a and can't get cropmarks to work

    I could do this until recently but now it is not working. Basically When I switch the compatibility to anything after Acrobat 4 I cannot get cropmarks in my PDF files. Any ideas?

  • CUCM BAT Spreadsheet 64-bit support

    Hello, Attempting to use the BAT Excel Spreadsheet 8.x on Windows 7 and Office 2010 all 64-bit and recieving the following error: ``Compile Error: The code in this project must be updated for use on 64-bit systems....`` Has anyone found a way around

  • Can't access ISQLPLUS

    After installing Oracle HTTP Server, SQL PLUS and Net services on the middle tier i can't not access to isqlplus. How can i do ?

  • How to transfer photos and videos when the ipod is blocked

    i forgot my passcode so i tried to find it until my ipod said. Ipod is blocked, connect with itunes, but when i connect to itunes it says i have to use my passcode, and when i dont do that it links me to a page on how to access recovery mode but that