I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. Bad job testing the software Apple.
I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
Similar Messages
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Reset ipod now will not connect via wifi
reset ipod now will not connect via wifi
Try:
- Restting the iPod (you may have done this)
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Resetting network settings: Settings:General>Reset>Reset Network Settings
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
Restored Ipod will not connect to Wifi but all the other devices in my house do.
I restored one day to factory setting cause i wanted to delete all my junk and so when i got home it would not connect to wifi. Before I restored the wifi my ipod worked fine but now i cann't connect. Please help me I have tried everything and am getting really frustrated.
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
IPod Touch 4gen will not connect to wifi no matter what
My white 8gb iPod Touch 4gen will not connect to wifi, I have reset the network and the entire iPod. When I got it for Christmas 2011 it worked perfectly for a few months then all of a sudden it stopped connecting, every connection I try to connect it to says the same thing; unable to join network... I am getting fed up, my first gen iPod Touch will connect to the wifi no problem, but the thing is it keeps crashing. I can't use it for more than a couple of minutes and it goes back to the home screen. If anyone could help, it is greatly appreciated!
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
my imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.
Back up all data before making any changes.
Step 1
Take all the applicable steps in this support article.
Step 2
If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.
If the application called "Bluetooth Setup Assistant" is running, quit it.
Step 4
This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Reset the System Management Controller.
Step 6
Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
Since updating my airport utility app to iOS 8, it can no longer see my base station and will not connect to wifi. My son's 4s with an older version of the app sees it and connects fine, so I know it's working. The internet works fine for everyone else in the house but my
Please take a look at this Apple support document to see if it help solve your issue:
iOS: Troubleshooting Wi-Fi networks and connections
If this does not help, we would recommend that you post in the iPhone community support area, since you have an iPhone / iOS issue. The link is just below.
Using iPhone -
my trackpad and keyboard on my macbook air will not connect.. how can i fix this without having to drive 2 hours to an apple store
i also have an external mouse and keyboard hooked up to it.. future shop suggested resetting the macbook. but i cant figure out how to do that.
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My 6 day old touch will not connect to wifi .
My 5 day old touch will not connect to wifi. I have reset everything. Tried different networks. I am willing to do a full restore but because I have no internet I can't turn "find my ipod off"
It worked when I first opened it then it kept disconnecting. I reset "all network setting" and rebooted my router and it would connect. Now it will not connect at all
On my ipod it finds the network and when I try to put in password it say "incorrect password"Then restore the iPod using the following
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
IPad will not connect to wifi, shows connection, iPad will not connect to wifi, shows connection
My iPad will not connect to wifi, even though my computer is currently connected. Airport mode is off, and my iPad shows connectivity in the corner. Is there any way to fix this without completely resetting the device?
- Reset the iPad. Nothing will be lost
Reset iPad: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Does the iPad successfully connect to other networks?
Did it successfully connect to this network before? -
I phone 4 will not connect to wifi, and there is no password, i have tried and tried and nothing works, also the lock button doesnt work, i bought off from someone on facebook and now it will not connect to the wifi, PLEASE HELP
http://support.apple.com/kb/TS1398
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My iTouch will not show movies, but they are showing on my iTunes. When I try and play them through my iTunes it freezes on me and does not work. This problem only occurs whenever I am using my netbook. It doesn't happen when I use a different computer. I tried uninstalling and reinstalling itunes and am not sure what else to do from here.
You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer -
Please help, I an unable to update any apps on my ipad through the App Store. It will not connect. Also, I am no longer able to log in to bingo bash app and my towers app will not connect either. If I restore my ipad will that fix the problem and if so, will my apps return to levels I am currently on? Ex. Level 346 in candy crush or will I have to start it all over? It worked fine until we left a week ago for vacation and would not work on hotel wifi. Did not work when we returned home.
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
It still could be cable or contacts in the iPod since different contacts/conductor are used for charging and data -
when I try to connect to itunes I keep getting a message on my Iphone and Ipad that says Can't connect to itunes. It connected before last itunes update I believe. I had paid for a game and the game will not let me play it now.
Nana06 wrote:
when I try to connect to itunes I keep getting a message on my Iphone and Ipad that says Can't connect to itunes. It connected before last itunes update I believe.
You get this message in iTunes on your computer or on the iPad itself? Did you try quitting iTunes, and restart your computer?
I had paid for a game and the game will not let me play it now.
Not connecting to iTunes should have no bearing on not being able to use an app on your iPad - assuming that the app is actually on your iPad. What happens when you try to play the game? Did you try deleting it and reinstalling it? Did you restart your iPad or reboot the device? -
my iphone and ipad will suddenly not connect to wifi....
Never had any problems before?
Should are reset all my settings?
Should I reset all network settings?
Please help!With any wi-fi network or with your wi-fi network?
If your wi-fi network, try resetting the wireless router and modem. Disconnect the wireless router from the power source followed by disconnecting the modem from the power source. Wait a few minutes followed by re-connecting the modem to the power source and allow the modem to completely reset before re-connecting the wireless router to the power source and allow it to reset with the modem before trying again. -
My daughter iPhone 4S cannot connect to Wifi at home or in public. I went to Verizon and they told me it was a bug from the last iOS update. Can someone validate this? Are there work arounds outside of upgrading the phone?
Hi DBraschler,
If you are having issues connecting to WiFi networks from your daughter's iPhone, you may find the following article helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
On the other hand, if the WiFi settings on the iPhone are completely greyed out or unresponsive, then this article may be more useful:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Regards,
- Brenden
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