I updated Firefox but now it says it will not work b/c the application may be damaged or incomplete. What can I do. It worked perfectly before I updated the app.

Hello, terrygav.
I would recommend processing a reinstall of Mavericks.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Make sure to backup all of your data prior to reinstalling OS X 10.9.
Back up your Mac
http://support.apple.com/kb/PH11371
Cheers,
Jason H.

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I recently reloaded iLife11 and now when I go to open iPhoto it says I can't open it because the application "may be damaged or incomplete". Any suggestions?

I recently reloaded iLife11 and now when I try to open iPhoto I get a message that says I can't open it because "it may be damaged or incomplete". Any suggestions?

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

Iphoto was updated on 12/13/13 but now it says it will not open because I need to download the latest version, but there is no update.

I updated Iphoto on 12/13/13. Now when I try to open it, I just get a message that says "The library iphoto library cannot be opened. To open it, you must upgrade to the latest version of Iphoto." But I have no updates for iphoto.

deanongbottom wrote:
I am yet another with this problem
Same problem - exact same informatin needed to be able to assist
LN

I have updated itunes but now phone and ipod will not connect to pc - message reads apple mobile device service not started

i have updated itunes and cannot connect devices - apple mobile device service not started?

Hello there, mikemason5.
The following Knowledge Base article provides some great troubleshooting recommendations:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Iphoto won't open on my computer. I says the information may be damaged or incomplete.

I can't open iphoto on my computer. I says the information may be damaged or incomplete. Please help.

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On *10.5:* Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On *10.6:* Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List.
Regards
TD

I have a can't load XRE function error. I uninstalled Firefox but now it says my security setting will not allow me to install Firelox. I have ZoomText on my computer.

Can't load XRE function error. I uninstalled Firefox but now it says my security setting will not allow me to install Firefox.

See:
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/880170]]

HT4623 i have pressed start to install updates, but now my iphone 4 will not stay on, screen showing picture of cable & itunes sign when i attach to computer it only ask me to restore to factory setting and i dont want to lose my photos ect, Thanks Angela

i have pressed start to install updates, but now my iphone 4 will not stay on, screen showing picture of cable & itunes sign when i attach to computer it only ask me to restore to factory setting and i dont want to lose my photos ect,
Thanks Angela

Your phone is in recovery mode. All your data are already gone.

HT2515 My ichat says "computer does not support video chat" when i have a built in camera. what can i do?

My ichat says "computer does not support video chat" when i have a built in camera. what can i do?

Hi,
In iChat open the Connection Doctor (Video menu) and the the Capabilities option
Are all items showing Green ?
Try restarting iChat (It re-reads the computers Ability at each launch)
If that does not work try restarting the Computer.
Make sure that in iChat menu > Preference > Video Section the Bandwidth Limit is not set to 100kbps (this is too Low for 1-1 video chats)
Do a Speed test
"Real World" speeds need at least 256kbps both up and down.
Check the System Profiler is "seeing" the camera.
It will be in Hardware > USB
10:30 PM Tuesday; March 27, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Just updated to the latest Firefox and now my MSN email will not function. I can see the titles as normal but cannot open individual emails

Just updated Firefox. Now I cannot open msn emails. Email titles appear as normal but will not open.

Hello ebarrow
If there is an issue with update or permissions the better, quickest and safest way is to download and install firefox:
1. Download with your safari a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
2. '''''Trash''''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

TS4062 I recently updated i tunes, now my i pod will not sync, appears under devices tab but cannot select

I recently updates itunes, now my i pod will sync, appears on the devices tab but cannot select

Should have said"Will not sync" sorry.

I updated, but now my keyboard backlight will not work. Any suggestions?

I recently updated my MacBook Pro to OSX 10.8.4, but now my keyboard backlight does not work and there is nothing I can find in the Keyboard section of preferences to turn it back on. Anyone else had this problem?

One of these steps should help.
1. Restart.
2. Press F6 key couple of times.
3. System Preferences > Keyboard > Keyboard
                       Uncheck the box next to "Adjust keyboard brightness in low light"
4. Reset SMC
    http://support.apple.com/kb/HT3964
   Choose the method for:
   "Resetting SMC on portables with a battery you should not remove on your own".

Our service upgraded to 4g but now my Mac computer will not join the network, It sees the network but will not join

Our service just upgraded to 4g. Now my Mac computer will not join the network. It "sees" the network but will not "join"

Hi Hojo38,
That's not good! What happens when you attempt to make the connection? Do you receive an error message? What device is the computer making a connection to? Send details please.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

I need to update Firefox, but it keeps saying that Firefox needs to be closed first (even though all windows are closed). I cannot install or remove Firefox files due to this problem.

Firefox was unable to open google, and I saw there was an update for that problem, but I am unable to install the update (or any update for that matter) as well as removing Firefox. Every time I try to do so, I get a message that I must close Firefox first (even though there are no windows open). I checked applications to be sure, and it does not appear Firefox is running when this happens.

Hi kshikuma. This happens to me sometimes, as well.
To solve this issue, open the Windows Task Manager by hitting Ctrl+Alt+Del.
Go to the "Processes" tab and see if a process named "firefox.exe" or "plugin-container.exe" is opened. Close any and all such processes by right-clicking them and selecting "End Process".

I have updated and installed Firefox, but it still says I am not on most recent version

Hi
Am experiencing slight issue on firefox. I downloaded and installed Firefox 8
When i open fireox it says i am not running most recent version. this happenend last upgrade too.
Any ideas?
Cheers

1 - do not put your iPhoto library on the same volume as the time machine backup - TM continues to grow its backup until it fills that volume at which point you will not be able to use the iPhoto library (which may be your problem now) - and you have no backup since TM can not back up anyting that is on its backup volume - and it if cound when the drive fails which it will someday you would lose everything anyway - you must have a second external hard drive right away
2 - How much free disk space do you have on your main drive?
LN

Just updated LR but now I have version 5 not 6

Hi,
I am situated in amsterdam, have CC membership and use PS and LR.
I wanted to check the new photomerge/hdr option and decided to update LR through the CC app.
After update there is no hdr option and on checking the LR version says 5.
Have I now updated to an old version.
The app says up-to-date.
Pfff

If Lightroom CC 2015 is shown as up-to-date then it is installed on your computer. The icon for the new Lightroom is the same one as for Lightroom 5. So you are starting Lightroom 5 from the icon. Installing Lightroom CC will not replace Lightroom 5. If you cannot find the icon for Lightroom CC then go to your programs folder and create a shortcut for the new version.

I updated Firefox but now it says it will not work b/c the application may be damaged or incomplete. What can I do. It worked perfectly before I updated the app.

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