I updated from Win XP to Windows 7; when I reloaded Adobe 8 Standard the serial number - from the box - was not accepted.
why is the serial number not accepted?
Hello,
only in addition you could have a look here: Adobe product operating system compatibility
Hans-Günter
Similar Messages
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I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4). I receive an error "The serial number you entered is invalid". Why does CC not recognize this as a valid serial number?
Soyouca how did you install Photoshop Lightroom? Please uninstall the current installation using the uninstaller located in Applications/Utilities/Adobe Installers.
Once Photoshop Lightroom is removed please download a fresh copy of the installation files from Adobe - Lightroom : For Macintosh. The update contains the full installer so please download the latest version of Photoshop Lightroom 5.
You may be asked to enter your serial number for Photoshop Lightroom 4. You can find information on how to locate the serial numbers under your account at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
My classic has been stolen. Is there a way to retreive the serial number from Apple? Hasnt been updated for a while tho thats all and I couldnt find it myself?
If you entered it on your support profile: https://supportprofile.apple.com
Also see: iPod: How to find the serial number - Apple Support -
CS2. Where do I find the serial number from the Download. Please Help.
I have a Disk version of my old CS2 and there is no longer validation service for it by phone nor by e-mail. So I uninstalled it and now that I downloaded it from adobe's site,I can't find the serial number, and the one from the original box it's saying that it is not valid. Any help would be greatly appreciated.
Thanksyou're welcome.
just in case:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: DC | XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13, 12, 11, 10| 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
Hello. I have installed a new hard drive on my Macbook Pro with OSX Tiger. I tried to reinstall Logic 8 Pro but it refuses the serial number when I try to install it. I took the serial number from the "About" box when Logic was still installed but no good. The software was originally an upgrade, and I don't think I have the disks for the previous version. What do I do? This is important because I only use the computer for music. Thank you.
There's actually an even simpler solution that doesn't include buying a new version of Logic. He can use his original version easily. Of course, that depends if the OP knows how to effectively use his computer though...
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I have my iphone4 activated and working since 3days, i purchased it from ebay with 1year warranty, when i check the serial number from Apple store at Bangalore Forum mall, they say that it does not show anything and 'OUT OF WARRANTY'.
Now i have a problem in it, all icons just shake and system hangs, needs restarting.You need to go back to the person you bought it from. Sounds like they may have sold you phone that is not as described.
Did you check the warranty status before purchasing it? -
I want to setup LR on my new laptop. I have the serial number from my latest purchase but not the original purchase of LR3. How can I recover the serial number from my original LR purchase?
If you did register it back then, open your Adobe account with your Adobe ID and you will find it there: Find your serial number quickly
If you still have it installed, open the System info in Help menu or look here:
C:\ProgramData\Adobe\Lightroom\Lightroom xy Registration.lrreg -
My iPod touch was stolen. Can I get the serial number from my iTunes account?
See the end of:
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I had 2 Ipads, a mac book pro and a Mac Air stolen 2 weeks ago
I am trying to locate one of the serial numbers, but cant find the last box. Can I get the serial number from Apple. It was registered and now it is not showing up as one of my products.
ThanksThe easiest way to find your serial number is this Open Itunes...click help... run diagnostics.....(tick or untick as necessary) so that you just have ticked the last two, device connectivity and device sync. run these tests. it will say no ipod/ipad found but will give results of test....scroll down to bottom of results... here you will find the serial number of your last attached devices.
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i just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?
Hi,
Does your serial number have 24 digits starting with 1057?
Note: Please don't quote your number as this is a public forum
If your number is not like that it may be a redemption code. See if the following helps.
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
If you need help in finding a serial number inside the box, please see here
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you still need help, then you will have to contact Adobe. Look at the end of the page I first gave and you should see "Still need help" - click on that.
Good luck
Brian -
I previously had PS CS5 Trial installed but removed it using both Control Panel Programs and deleting all files from the CS5 directory on Program Files. I then installed a purchased product from Adobe disc using the serial number on the case. But when I try to launch it, I get a screen headed Photoshop CS5 Extended Trial. It asks for the serial number and says that my trial has expired. It rejects the serial number from the Adobe case saying "This Serial Number is not valid for this product". It thinks that I still have the expired Trial Version installed. How do I convince it (the program) that the Trial Version is long gone and the currently installed product was installed with a valid and accepted serial number????
Let me know how it goes. Go into your Adobe account and register your serial number asap.
https://www.adobe.com/account/my-products-services.html
That way, should you lose it or you need support, it is on record that it's yours and you can fetch your s/n it from anywhere.
There are too may sad stories here, where people forgot and the box is buried or lost.
Gene -
I am trying to load LR on my new macbook pro. It asks for the serial number. I enter the digits, but it says, quote, " This is an upgrade serial number. The serial number from your previous version of Lightroom is also required."
If you still have the old computer and it is a MAC, the Lightroom 5 serial numbers are in a text file.
users/"username"/Library/Application Support/Adobe/Lightroom/Lightroom 5.0 Registration
More info here
Preference and other file locations in Lightroom 5 -
Question: I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard copy, and the instructions said that it would just overwrite the downloaded version. And again it will not recognise my serial number! I am not wanting to uninstall the trial version as I have already got quite a lot of personal preferences entered etc. Help please. I am on a macbook pro with latest OS
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?
You return the upgrade version since it was purchased in error
Return, cancel, or exchange an Adobe order
Purchase a full version. -
My iPad is disabled. I have only just been able to find the serial number on the back of my product by using a magnifying glass but even now from "Support" I get an unknown serial number advice. How can I get into it?
Explain exactly what happended - disabled how - and why are you trying to read the serial number? So that you can use it on this site?
https://selfsolve.apple.com/agreementWarrantyDynamic.do
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