I updated iphone 3G to 4.0.2 and now it is damaged and will not reboot
Hi,
As it says in the title I updated my iphone 3g (which was legally purchased and never jailbroken, at the mac store in Russia when I lived there).
My school gave us new macs a few days ago and I set the computer to my itunes account. I downloaded the new 4.0.2 and I have the itunes logo and connect to itunes....itunes says this iphone is damaged contact your local mac store. I now live in China so they will not work on any iphones purchased outside of China.....how can I fix my phone, I have forced a restore and deleted files and tried logging in as a different user etc...but no luck. The iphone worked perfectly until this update.
Sounds like your iPhone was previously hacked/modified/jailbroken and the
update relocked it to the original wireless carrier. If this is the case, only that
wireless carrier can unlock it.
Where did you get this iPhone?
What wireless carrier are you attempting to use it with?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>Carrier?
I have asked the hosts to move this to the iPhone section as you are currently
in the iCloud forum and this is not an iCloud matter.
Similar Messages
-
After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing
Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.
-
The iPhone I got yesterday turned off and will not turn back on.
The iPhone I got yesterday turned off and will not turn back on.
Is it charged? If so try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset. If it's not charged, charge it via a wall socket for a least 30 minutes then try the reset again.
-
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
-
The APP update request came for 4 apps. I submitted update all, but the system is stuck and will not update. Further, I cannot use those apps. How do I fix this?
Two other things to try -
Power your iPad off for a minute and then back on again.
Double tap the Home button, locate the updating apps (one by one) in the bottom task bar, press on it until the red minus sign comes up and click it. Repeat for the remaining apps. Try the updates again but do them one by one rather than Update All. -
What does it mean when your screen just goes black and will not turn back on? I can connect it to computer to charge and it recognizes it and charges it but no picture on screen.
Hey Krkirst10,
Thanks for the question. It sounds like you may have a hardware issue with your device, however let's try to isolate as much as possible to determine if that is so. To isolate the issue, follow the regular troubleshooting steps for power issues:
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
4. After at least 30 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M. -
Iphone 4 stuck in iTunes setup and will not proceed to next step.
I recently connected my new iphone 4 to my computer in an effort to sync it to itunes for the first time. It went through the setup steps and then got to one step asking if I would like to the 'Find my iPhone' service. The options are Not Now, Learn More, and Set up Find my iPhone. None of these links work when click and the screen will not go past this step. All i can do is eject the iphone. I have tried restarting itunes and my computer but everytime it detects my iphone it starts at the same Find my iPhone page and will not proceed. I have no clue what to do from here a was wondering what I can do? Thanks.
fixed: https://discussions.apple.com/thread/3031030
-
IPhone home screen is zoomed in and will not zoom out. How do I get it back to normal?
My iPhone 6 home screen is zoomed in and will not return to normal, How do I get it back to normal?
If that did not work, then try triple-tapping the home button. If that does not work, then double-tap 3 fingers and hold on the screen, dragging to change the zoom level. If you need to move the screen around to be able to access something to get the device unlocked, then use 3 fingers to drag the screen around after trying to change the zoom level.
-
After upating from Lion 10.7.4 to 10.7.5, my MacBook Pro will not reboot. Why? What can I do about it?
I ended up having to visit an Apple Store. They claimed that the update must have aggravated an already corrupted hard disk drive. The solution was to wipe my hard disk (fortunately I had recently backed up on Time Machine). The "Genius" also claimed this was the first time he had come across the problem. Although he was clearly able to diagnose it straightaway, and the next person he saw had exactly the same problem with his Mac, and I saw an awful lot of customers queuing up with their Macs and iMacs looking very suspiciously like they all had the same problem! So clearly Apple know what the problem is but as usual treat customers as if they're idiots in order to cover up the problem. But at least the problem is now solved (although having to take at trip out and wait in a queue at an Apple store, and then restoring from backups is a painstaking inconvenience I could well have done without). All I can suggest is that you might as well take it in. None of the "solutions" on the Forum are remotely on the ball, and all Apple "Geniuses" have clearly been told what the problem is and how to fix it. Good luck!
-
I have an Iphone 4S and It won't let me watch videos on my safari, which I do everyday. It says that I am connectef to a tv, yet I have not connected it to a tv during the entire time i've owned this product. I have not connected it to anything bluetooth either. It plays the sound through the device, but it will not play the video at all. the update is IOS 6.1.3
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
Before updating my iPhone 5s to IOS 7.0.3 from 7.0.2 volume control on supplied earphones worked fine.
Now the iphone is unresponsive to that volume control.I spoke with my service department, I have insurance so they just sent me a new phone. Good news? Maybe.
It was refurbished not new like they said. It had iOS 6.0 and when I plugged it into the PC to update from the backup that I had done on the other phone, it gave an error message about the sofware being too old. Then it only updated the stuff from a year ago and ate all the photos and addresses and phone numbers and notes that were less than a year old. I've spent most of the last 24 hours trying to get back what I could from other sources.
So: good, but not wonderful. Be careful if you replace it, and holler at Apple until they come out with a fix. Now I wish I had just put up with no ringer tones. Sigh. Good luck, y'all.
Shouldn't matter, but my carrier is Verizon, not ATT. -
TS1538 My iphone is stuck in recovery mode and will not come out of it please helplp
i cannot get my phone of recovery mode after trying to update it and it can up with cannot be instald due to error then my iphone would not get recognised after then
thanks and please helpFollow ALL the steps Here > http://support.apple.com/kb/HT1808
You may have to try this more than once.
Also,,, This will not necessarily work if the Device has beed Modified. -
Firefox 4.0.1 on Windows 7 Ultimate
With update settings as follows:
"Ask me what I want to do" is checked
Firefox, Add-ons, Search Engines checkboxes are all unchecked
If I choose "Check for Updates" from the Help menu, I am not told what the update is and am not given a choice about downloading it. It automatically downloads the update and then gives me an "Apply" button. As far as I can tell, there is no way to find out the version number for the update before downloading or installing it. A button that is labeled "Check for Updates" should do only that--CHECK, not download.
I want to know what the version information is for the update BEFORE anything is downloaded, so I can choose whether or not I want it. That's the way Firefox 3.x worked.
How can I restore the 3.x behavior regarding updates?Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.org/kb/Private+Browsing
To see all History and Cookie settings, choose:
*Firefox > Preferences > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Deselect: [ ] "Always use private browsing mode" -
Error Code 21, iphone 4S stuck in DFU mode and will not restore!
Hi All,
My brand new Iphone 4S will not switch on unless it is connected to the charger/usb connection to the laptop, before we go any further the battery is fully charged. When you connect the phone to the charger plug you can go through the set up routine until a point is reached when it displays "conect to itunes" however, as soon as you disconect the usb cable from the charger plug to conect it to the laptop it appears to just switch off and then display the apple logo, the screen then goes blank and then the logo again, it carries on doing this indefinately.
I can get the phone into DFU mode and itunes will recognise it, IOS 5.0.1 downloads and it attempts to restore the phone but I then get an "unknown error message (21)" I just cant get past this point, I have also tried the restore procedure on a friends Windows laptop and a MacBook Pro but still no joy.
I have booked an appointment at my nearest Genius Bar (which is miles away) on Thursday but I could well do without having to make this trip, can anyone please advise me if there is something else to try?
Thanks in advance.Thanks for the reply, yes I did disable my firewall and antivirus software staight after my first failed restore attempt but it made no difference, like you I also checked out the error code explination.
What I cant understand is why dosent this phone does not work straight out of the box?...its brand new, I have not tried to jailbreak it, (I have recently seen this as a possible cause in another post) I just want the bloody thing to work!
I also forgot to mention in my post that the phone will not respond to any key presses or show any signs of life unless it is conected to a power source and beleive me it has spent most of the last 2 days conected to one due to this, the battery indicator shows it is fully charged.
Any more help is very much appreciated.
Maybe you are looking for
-
Separate audio sources for HDMI and optical?
Hi there, I'm setting up an Apple TV 2nd gen for my parents. I want to set it up in the following way: How do I set it up so that when they're watching Netflix (or whatever), audio comes through HDMI, but when they're using airplay wirelessly with th
-
I'd like to decrease my data limit to 1gb or lower. Can I do this with a Droid Mimi, or is 2 the minimum:? Where do I go to on the site to make this change?
-
I am having a problem within Tomcat (v. 3.3 or 4.0) where the web.xml for the webapps.war file give an error. The error is: At Invalid element 'servlet' in content of 'web-app', expected elements '[error-page, taglib, resource-ref, security-onstraint
-
i have bought a mac mini 2011 and have all my passwords from previous owner but after rebooting it ive lost all my permissions,my system preferences wont open ,it trys to but immediately shuts down,i cant sign in to my apple id or i tunes.i have a i
-
Java Visualizer for Oracle 8i Object model
I have used the java visualizer demo version that is within Ora8iR2 but it cant work with oracle spatial object model I think this version is designed for the relational model. Where I can find a object model oracle spatial visualizer?? Where I can f