I updated Itunes and my Ipods completely messed up
I have 2 Ipod classic 60GB.
I updated Itunes a few days ago. Downloaded a few new songs and updated the one Ipod, it seemed to work fine until later. While I was listening to it, a screen popped up, telling me to restore my Ipod. I did so as soon as I had gotten home.
After restoring it, I tried syncing all my music back to it, it ended up freezing, and after freezing, the Ipod screen no longer said it was syncing. And then Itunes froze. I actually had to restart my computer just to do anything.
So, after all this, I went to update the other Ipod, so I could transfer the files on it to another computer. Again, it worked for a while then just stopped being registed by the computer.
Now, currently, both Ipods are displaying the apple logo on a grey screen (Like they're resetting) but they dont reset.
I've tried putting them in disk mode, uninstalling Itunes, reseting/restoring them and nothing works!
HELP!!!
What can I do to fix this?
I ain't paying $30 to just talk to someone on the phone, and I can't afford to buy new Ipods!
Two problems
1. Latest iTunes freezes
You can go to the iTunes library folder and delete all files related to Genius, apparently one of the files was deadlocked, when iTunes cant write to iPod. Then reboot your PC.
I would suggest downgrading back to your earlier iTunes version, if you dont need all the new fangled hooha in the new iTunes. (ie if you dont own, iPhones 4, iPad, iPod Touch)
2. iPod Hangs on Apple logo.
Try the Hard Reset the iPod as below- this does not delete or erase any song or data.
Make sure you have charge your battery for at least 2 hours.
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
As for syncing with the new iTunes, try it after deleting the Genius files. (iTunes will recreate them correctly)
Good Luck!
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Message was edited by: Demo -
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Try here:
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Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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