I updated iTunes, now all my music files are in duplicate???

Old iTunes worked fine, then I was prompted to update to the latest version 11.1.1.11 and all my songs are duplicated???
ie: Album One, Song 1 followed by Song 1 (again), Song 2 followed by Song 2 (again), etc. etc.
See screenshot below.
As I also have Microsoft Media Player onboard and have have most song titles saved as mp3's when i bought the laptop 3 years ago, then added my iPod 5 and iTunes to it 18 months ago. Like I said, it worked fine until this recent request from Apple to upgrade to the latest version of iTunes for Microsoft/PC.
Maybe iTunes is picking up all media files, mp3 AND mp4 (or aav, whatever Apple call them now...).
I've uninstalled iTunes twice and re-installed twice to see if it would correct it with no luck.
I've not set iTunes as the default media player.
I can't see any fixes on Apples support page so I'm at a loss...
I'm too worried to connect my iPhone to my laptop now in case it stuffs up my music files stored on it from my PowerMac.
Any tips?
Cheers!   Mick Ward

Hello mikgius,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the exact symptom you provided, and a potential resolution:
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
If the above did not resolve your issue, you may want to refer to this article:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M.

Similar Messages

  • Does iTunes match need to locate the actual files or just see its record in your library database? I am currently traveling in US and I have US and Australian iTunes accounts. But all my music files are on a hard drive in Australia.

    Does iTunes match need to locate the actual files or just see its record in your library database? I am currently traveling in US and I have US and Australian iTunes accounts. But all my music files are on a hard drive in Australia. Can I start using itunes music match while I am travelling without the actual music files attached to my itunes?

    In your situation I strongly recommend you read over that KB article. The international iTunes Stores are not cross-compatible.
    My understanding of how it would work is that when activating iTunes Match on your US Store account, any songs you have in your iTunes Library that were purchased from the AUS Store account will NOT be matched. As I understand it, those files will be uploaded (which means you need the files on a local HDD). I also do not think it is possible to have iTunes Match active on more than one store ID on the same computer. But since iTunes Match is not available internationally yet, that point is moot for the moment.
    To be honest you might want to wait until the service is available internationally so you can guage how will it will serve you.

  • HT1711 I backed up my iphone5 in the morning and later again on the same day, in the afternoon. I then restored an older backup from the morning. Now all my music files refuse to play even though they still appear on iphone. How can I resolve this?

    I backed up my iphone5 in the morning and later again on the same day, in the afternoon. I then restored an older backup from the morning. Now all my music files refuse to play even though they still appear on iphone. How can I resolve this?

    Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
    Apple's iWork suite (Pages, Numbers, and Keynote.)
    Open Office (Office 2007-like suite compatible with OS X.)
    NeoOffice (similar to Open Office.)
    LibreOffice (a new direction for the Open Office suite.)

  • I have a Windows 7 laptop using I tunes 64 and all my music files are on an external disc. I rarely use I tunes and at one point moved all my files (including the music files) from one external disc to another without considering what affect this wou

    I have a Windows 7 laptop using I tunes 64 and all my music files are
    on an external disc. I rarely use I tunes and at one point moved all my files
    (including the music files) from one external disc to another without
    considering what affect this would have on the I tunes library. When I eventually
    attempted to use I tunes, every selected a song from the library resulted in a
    message stating that the file couldn't be located. After following some of the procedures
    explained in this community I was able to reconnect the library back to where
    the associated music files are presently stored. However, there are still 2
    problems that need to be corrected. 1) Every song file now has a duplicate. One
    file works and the other file will result in the same message stating that the
    file couldn't be located. Before there were 4,000 songs in the library, now
    there are 8,000 songs. I need to eliminate the 4,000 dead song files. 2) All
    the playlists are still associated with the dead song files which makes the
    playlists unusable. Can the playlists be reconnected to the usable files
    without manually having to recreate them? Thanks in advance for the help.
    sdkr

    So am I understanding correctly?
    You used your iPod as a hard drive (drag and drop) instead of having iTunes install the music?
    If you used drag and drop your choices are different than if you used iTunes to transfer.
    Good luck!

  • I updated my itunes now all my music is distorted

    I recently updated my itunes and now all my music has this high pitch distorted sound. Is my music ruined or is this just an update glitch?

    Try resetting ..
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
    If that didn't help, if you have a computer, place the iPod in recovery mode to restore.
    iOS: Unable to update or restore
    Otherwise you may need to take the device to an Apple store or Apple certified repair provider.

  • After downloading iTunes all my music files are in pieces

    Hello,
    is there anyone you knows how to solve this issue. I downloaded the current basic iTunes and gave Apple the permission to view my music files. The result is that almost every music file is now incomplete, for instance there will tracks from 1 to 20 but strangly track 3 , 6 and 13 will be missing. Instead I have to search around and finally find a file called 'unknown artists' in which I would find the specific album again but only containing the tracks 3, 6 and 13. That is highly unconvenient and I don't understand why.
    All the albums I'm talking about are CD's I bought in shop and just copied on my laptaop (toshiba using vista windos media player)and where fine before iTunes came along.
    Any clue would be appreciated.
    Anthea

    same problem here... i've done google search after google search and i have no idea how to fix it.
    anybody out there have a real solution? my ipod's basically dead and i was thinking about getting a new one, but i'd need the new itunes.. which doesn't work.

  • My computer says that all my music files are iTunes compatible but iTunes won't play the songs; how do i get them to sync?

    I formerly used Zune, which i find much more user friendly than iTunes. I bought most of my music through that program, but have since tried to import the files to iTunes so i can put them on my iPhone. All of the files have the iTunes icon & under properties say that the program that will automatically play it is iTunes, but when i click play iTunes opens up but nothing plays. They play just find on Zune & Windows Media Player so i know the track are fine. Why won't iTunes play them? i'm honestly so frustrated.

    If they were songs you purchased from itunes, try redownloading them from your purchases...
    if that doednt work, make sure the optuon to copy files to itunes media folder is checked in settings, then find and download from the net. and re-add them to your library

  • Backed up my ipod touch with itunes now all my audio books are in itunes but i cant put them back on my ipod. i have never used such a pathetic system as this. whats the point of buying books if you cant put them back on the ipod to listen to. help please

    please help i have an ipod touch downloaded several audio books for it. backed up ipod and synced with itunes now the ipod has no audio books on it and they are in itunes but i can not get them back on to the ipod. apples systems are incredibly awkward. any other system allows for mp3's etc to be drag and drop not this long winded and what appears to be a complete waste of time. you buy things and once synced you loose it and cant put it back

    Are audiobooks still configured to sync to your iPod Touch via the iPod's Books configuration tab in iTunes?  To check, plug your iPod in and select it from under the Devices section in the left hand pane of iTunes.  This will bring you to the Summary tab.  Locate the Books tap along the top and select it.  Here you can configure how and what audiobooks sync to your device.
    Or if you want to manually drag and drop audiobooks onto your iPod, you'll have to enable the device for manual management.  See here for more details.
    Managing content manually on iPhone, iPad, and iPod
    B-rock

  • Updated iTunes now most of my links are broken

    I just updated my iTunes so that I could use my newly updated iPhone 4s with IOS7. I never had an issue with any of my songs until after the upgrade. Most of my songs have the exclamation point saying they can't locate the original file, however this wasn't an issue until I updated my iTunes... how do I fix this. It's VERY annoying to go through all my documents and re-link thousands of songs.

    Hello LexiBerkhout
    Locate the files on your computer to link them back. You can also roll your iTunes library file back with previous libraries. The articles below will help with both scenarios.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    No content shows up in iTunes after updating
    http://support.apple.com/kb/TS1967
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Updated and now all of my podcasts are gone!!!

    I updated the app and now everything is gone!!! Do I have to start completely over again???

    I've updated too . To version 2.1 and I can't see my podcats. It crashes after a minute or só just showing a blank screen.
    Don't know if i lost mu subscriptions.... Did i?
    Also, to who can i send the crash logs from the Podcasts app?

  • ITunes 9 erased all my music files

    I just upgraded to iTunes 9 today and all 5,000 songs, all music files, ratings, etc are gone. I tried moving the Music Library.xml file to the desktop and reloading, but to no avail. File-Library-Import didn't work. Fortunately all my music files are backed up, but I'm not eager to rate and set up the folders again. I certainly expect better from Apple than this. Anyone else having that problem? Or, more importantly, has anyone have a good suggestion for getting it back to where it was?

    Are you simply copying your music files to an Ex.HDD or using the Time Machine facility?
    A similar thing happened to me when I upgraded to iTunes 8.whatever. I learnt to use Time Machine for backing up. Now everything is backed up every hour and when things go wrong during upgrades (which is often - believe it or not) all my files, playlists and ratings etc. are there to be retrieved.
    Nothing can retrieve your lost files unless they're still sitting in the previous iTunes libraries folder. If they are you should be able to reactivate them. Just delete the new library file and move the old one out of the archive folder into the iTunes folder. If you're lucky it should kick in..... It's worked for me before.
    Good luck.

  • 7.6 can only find files in the itunes folder - My Music files are all lost

    Since upgrading to itunes 7.6 all my old files that were located in My Music are no longer found by itunes. However all files in My Music/itunes are found.
    I have not changed the file names, what has happened?
    As I have loads of files in the old My Music folder it is a problem to redirect every file individually.
    I do have a backup of the computer but what do I restore as all the music files are where they have always been?

    Again many thanks. I have tried to tidy up the folders as per your idiot guide- which term is appropriate for me
    Under iTunes Media though I do not have  folders for Books,iPod Games, Mobile Applications, Movies, TV Shows so I only have  Auto Add to iTunes, Music, Downloads and Podcasts - My question here is is this OK.
    Next - Library files that you mention are there but do not end .itdb
    Next  - in the main iTunes folder followingon from Artwork and Media folders  there is some other  iTunes database stuff like Library Extras, Library Genius, Library and Music Library(xml) all dated 10/02/12 plus MimiPlayer .dll dated 21/02/14 and Set Up Short Cut dated22/03/14  
    AND there is also a Programme Files folder with a sub folder holding file folders called CD Configuration,iTunes Resources, iTunes Help Resources, iTunes Mini Player Resources and Mozilla Plugins all dated 24/03/14 ( when I downloaded the new iTunes) and then a lot of application extension stuff from 2011
    To recap I unistalled the old 32 bit iTunes and installed the new 11.1.5 (64 bit) version over the weekend  SO is any of the old stuff listed above required.
    Outcome right now is that as previously I can only call up the Downloaded music not Podcats or CD copies.
    Regards
    David Pugh

  • Moved iTunes library to Vista PC but iTunes 'can't find music files'. Help!

    I'm running iTunes 7.1.1 on a new Vista PC and I followed the instructions on this support site for transferring the library using an iPod.
    All songs (with artwork) are showing in the new PC's iTunes library, BUT all have a '!' symbol to the left and refuse to play. It offers to let me find them, but this would take hours for the thousands of tracks. I've tried consolidating but to no effect. All the music files are in the iTunes library folder, so why can't iTunes access them?
    Can anyone help?

    I'm running iTunes 7.1.1 on a new Vista PC and I
    followed the instructions on this support site for
    transferring the library using an iPod.
    All songs (with artwork) are showing in the new PC's
    iTunes library, BUT all have a '!' symbol to the left
    and refuse to play. It offers to let me find them,
    but this would take hours for the thousands of
    tracks. I've tried consolidating but to no effect.
    All the music files are in the iTunes library folder,
    so why can't iTunes access them?
    Can anyone help?
    hi i to have a similar problem, i moved my music file for another problem i had and now it has removed all my files from itunes, albums and playlists as well, they are still on the pc and i have moved them back but i seem to have to start again, this will take weeks to do, i hope someone can help us.

  • I recently upgraded iTunes on my iPad, and now all my music is gone! I just get the iTunes Store, not my own music files. We're can I find them???

    Help! My iPad prompted me to upgrade iTunes, so I did. Now all my music is unfindable. All I can see in iTunes is the store and recent purchases. All the other music, audio etc is invisible. Where have the files gone? And does anybody know of a better software management for music? Thanks!

    Hi,
    Can you please clarify your problem? iTunes on an ipad is an integral part of iOS 6, so there would be no separate update.
    Was the update on your computer and if so, what version of iTunes did you have and what version did you upgrade to.
    Jim

  • HT1459 After updating ITunes, it, ITunes started loosing my music files and stopped playing more than one song at a time.What now?

    After updating ITunes, it, ITunes started loosing my music files and stopped playing more than one song at a time also there would be duplicate songs in the same folders.What now?

    Sound like something messed up somehow. Maybe you can consider reinstalling the drivers again? @28.86.2.0

Maybe you are looking for