I updated my Apple TV and now I cannot rent a movie

I updated my Apple TV and now I cannot rent a movie. It doesn't seem to be recognizing my Apple ID. What do I do?

People are having all sorts of problems. I restored my Apple TV on computer. You can also try settings. I think you have to turn on using iTunes from cloud on Apple TV. I just rented a movie for my kids and is working fine.

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I just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?

i just upgraded my apple TV and now when I rent a movie on iTunes, instead of it playing instantly, it takes 60 hours to load. Anyone else have this problem?

Apple Support, I have just purchased 3 movies 2 from my account and 1 from my wifes account and both systems are stating that it will take 2 days to download. I have a FIOS 150 megabit per second up and 150 megabit per second down busiuness class fiber service to my location. I have tested downloading 10Gbyte files from two other locations and both work fine. I additionally went out and have tested doing speed tests (http://www.speedtest.net/) from over 10 other locations all over the US and all are over 75 magabits per second download speeds with a few hitting 100 and 125 megabit per second speeds. What is wrong with your servers or your internet connection????
This is VERY FUSTRATING!!!
I have additionally tried to download them with my Apple TV and two different PCs all wired on Gigabit Ethernet with jumbo frames enabled. I have tried differnet DNS servers also. I can upload and download files to my office 50G in less than 1 hour. I have also download movies from 2 other movie sites without any problems.

I updated my Apple Tv and now the light flashes, but wont turn on

I updated my Apple Tv and now the light flashes, but wont turn on,I have unplugged and still will not work

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.

I updated my Apple TV and now it will not connect to iTunes but it will connect to Netflix . I have restarted it and check wifi

I updated my Apple TV and now it will not connect to iTunes but it will connect and play Netflix. I have restarted Apple TV and checked wifi connection.

    1.    First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
    2.    If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings).You should also try restarting your router.
    3.    If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

HT1904 I just updated my IOS software and now I cannot update or purchase Apps. A message appears that I have to change my App Store from Nicaragua to the US. How do I do this?

I just updated my IOS software and now I cannot update or purchase Apps. A message appears that I have to change my App Store from Nicaragua to the US. How do I do this?

Change to Canadian App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.

I changed my Apple ID and now I cannot download apps from app store

I changed my Apple ID and now I cannot download apps from app store, even with ios 6. A message "This app is incompatible with this iphone" appeared. What should I do?

Hi there joannelim5288!
I have found an article that can help you to troubleshoot this issue with your iPhone. The article can be found here:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Specifically, the first three steps listed in the article, and outlined here below, might be the most helpful to you:
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT1918 i changed my credit card on my apple id and now i cannot download previous purchases?

i changed my credit card on my apple id and now i cannot download previous purchases?
the songs appear on lightgray color on my itunes but i cannot play or download them again.

- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
If you can't log into Settings>iTunes and App stores with your new ID them mean there is a problem. Try restting the password and try to sign in again.
iTunes Store: Retrieving and changing passwords (Apple ID)
Can you sign in with the new ID on your computer?
Last, contact iTunes.
Apple - Support - iTunes - Contact Us

I updated to mountain lion and now mail cannot connect to my server

I updated to mountain lion and now mail cannot connect to my server. It says check your user name and password are correct. Well they are, and were. Nothing has changed except the mac OS.
Has anyone else suffered this and knows a way around it? Too annoying to log into my mail every 15mins via a web page anymore.
Efforts tried to resolve this so far:
retyped user name and password, removed account and created a new account, restarted computer, software update, searched forums. so far all have proved unsuccessful.
I have also written to my mail provider and am waiting for feed back from them, but if anyone has any advice it would be gratefully received.
Many thanks,
Mike

Many users upgrading to Mountain Lion have run into this problem, myself included. You likely have corrupted settings for your "Outgoing Mail Server (SMTP)" for each of the failed Accounts. Open Mail>go to Mail's Preferences>Accounts>select an Account in the left column to work on>then set up your Outgoing Mail Server which will INCLUDE resetting up your Password, as its asking you to. Click on "SMTP Outgoing Mail Server" near the bottom of the Accounts window while your mail account is highlighted in the left hand column. When you click on SMTP... you will see a drop down box icon offered at the right side of the line. Click it and then select at the bottom of the the list "Edit SMTP Mail Server". Fill in the required settings for your ISP mail account using their recommended settings.

My mom has a brand new Macbook Pro which was set up at the Apple store and now she cannot get it to accept her login. What can she do?

My mom has a brand new Macbook Pro which was set up at the Apple Store and now she cannot get it to accept her log in info. What should she do next?

Thank you sig--it seems in talking to her on the phone that she was not giving me the info correctly and she couldn't get into her bank account, NOT the computer. The computer is fine she was just frustrated with the bank's system and feeling alone with no help handy...
I appreciate your reply. Thank you.

I have updating my Apple TV and now not working

HI I have updating my Apple TV but now not working.
what can i do?

I also had the same issue - Apple TV is pointing to connect to iTunes - when I did it iTunes did not recognize the AppleTv - not sure what is the trouble here.

HT4623 i updated to 601.3 and now I cannot get my wifi

i updated to 6.0.3 and now I cannot get wifi

Hello Katski23,
Thank you for using Apple Support Communities!
If you are having issues connecting to your Wifi network, check out this article named iOS: Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398.
If the Wifi option is grayed out, then I would recommend takign a look at this article:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
All the very best,
Sterling

How to I contact Apple about a support issue with Game Center--itself, directly. I changed my Apple ID and now I cannot access my game center account that I had previously. It created a new one for me with my new apple ID instead of keeping the old one.

I want to submit an issue with Game Center--itself, directly. I had an account set up that I used to play online games. I changed my appleID and then I no longer could access my game center account. I, apparently, had a new game center account created for me (which is friends with my old account) and now I cannot access my original game center account.
If I can't get access to email apple directly (which seems ridiculously difficult to do), then someone please tell me how to FIX the issue.
Thank you

Yes. I have tried that. When I use the ID I had before, it sets it up as a new account and I don't want to lose my stats attached to my old account.
Let's say that my old nickname was "user10" and I used the email, "[email protected]" for my apple id. I changed my apple id to "[email protected]" and it changed my game center account to "mynew" and somehow I am friends with my old acct, "user10". I tried getting a password reset for "user10" but I apparently don't know my own birthday, which is possible because I usually give a false one, but the same false one each time.

HT202157 I updated my apple tv and now it will not connect to the internet

please HELP me make my appple tv work again. I have done the most recient update on it and now it will not connect to the internet :/

    1.    First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
    2.    If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings).You should also try restarting your router.
    3.    If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

I recently updated my apple tv and now you wifi will not connect all other devices in the room are connected to wifi

i recently updated my apple tv to 5.1 now the wifi will not connect all other evices in the house are working fine, any help out there

Go to your ipod touch wireless settings chose your network and right beside there is button looks like ">" click on that check the dhcp what IP are you getting? do you get any ip? if you do your ipod touch should work with wireless no problem. Also, you may have to enter wep key again. After that it shou,d save your device

I updated my apple TV and now it is frozen with the itunes icon and a picture of the apple TV. ??

How do I fix my apple TV? Since I did the latest update, it has been frozen on a screen which shows the itunes icon and an apple TV with a cord going from one to the other. I have tried unplugging it and plugging back in. I have also tried plugging it into my computer and updating it through itunes and nothing has worked.

It is in recovery mode, it must be connected to a computer and restored via iTunes.
What happens when attempting this?

I updated my Apple TV and now I cannot rent a movie

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