I updated my ipad today to 5.1.1 right after it updated, the screen went black and i have not been able to turn on my ipad at all. I have tried everythig I know to do. What next?

I updated my ipad today. right after it updated, the screen went black. Since then I have not been able to turn on my ipad. I am recharging it. It has been recharging for 55 minutes. I have tried to reboot, nothing. I have tried everything i know to do. Nothing What else can I do?

You may need to try recovery mode now. Read this.
iOS: Unable to Update or Restore

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HT1420 i tried updating the software on my i pod touch, and it looked like it was working cause it said "verifying update". but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes

i need help. i tried updating the software on my ipod touch, and it looked like it was working fine, because it said "verifying update", but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes icon. what do i do?

Your iPod has dropped into Recovery mode. You'll need to restore it via iTunes on your computer.
http://support.apple.com/kb/ht1808
Regards.

HT4623 I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?

I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?

Try a reset: Press and hold both Sleep/Wake and Home buttons until the Apple logo appears.

Hello. I dropped my ipad first gen from my chair, about 2 feet above the floor. The screen went black and I can't turn it on again. I have tried holding both buttons down at the same time, but nothing happens. Any help?

Hello. I dropped my ipad, first gen, from my chair to the floor. The screen went black and I can't start it again. I have tried to hold both buttons down at the same time, but nothing happens. Any help?

You will probably have to contact Apple for repair but before you do try this:
Turn your iPad upside down on your lap and give it a hard smack on the back.

My phone started vibrating mutiple times last night and the screen went black, and then it stopped and now I dont know what to do. How should I fix this problem because I cant turn it back on?

My phone started vibrating mutiple times last night and the screen went black, and then it stopped and now I dont have a clue what to do. How should I fix this problem because I cant turn it back on? I have only had my phone for 2 months.

I also live an hr away from the Apple store, so its not the best thing to go there just to ask a question and find out what to do

We just moved from the United States to Costa Rica. The first two days my mac worked great. Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it

We just moved from the United States to Costa Rica. The first two days my mac worked great. Then all of a sudden I was trying to use a game application and the screen went black and there is a white cursor which I can move around, but I can't escape it. When I restart it seems okay and I see my main screen, but only for a second and then it goes black again.
This computer was brand new in June. Is it the humidity??? What can I do. Please help!!!!

No guarantess but try smc and pram resets,

My Ipod nano touch is not charging, not showing in my PC or laptop. Last I saw an apple icon and low battery signal. There after the screen is black and no power not taking AC or PC charge. What Can I do?

My Ipod nano touch is not charging, not showing in my PC or laptop. Last I saw an apple icon and low battery signal. There after the screen is black and no power not taking AC or PC charge. What Can I do?

If the Reset didn't work, you'll need to do a Restore.
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finished, you will be asked if you wish the contents of iTunes to be copied to the iPad.

I was updating my iPhone 5S, suddenly the screen went black and now it won't turn on. Plugged it into my computer and it said "USB Device not recognized..." HELP!!

I just went to update my iPhone 5S as it asked me to, and it got to the point with the apple logo on the screen and the black loading bar underneath, but then the screen went black and the phone now won't turn on? I went to plug it into my computer and it said "USB Device not recognised"..
PLEASE HELP ME! It's 1am here in england, I need to be up at 6am for work and won't be able to get up without an alarm... my only option is so stay awake!

Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

HT4436 On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?

On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?

Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call

I have Iphone 5 and updated to IOS 8... I can not receive a call, the Screen become black and I can not answer the phone call

Hey there jjroca,
It sounds like you are unable to make or recieve phone calls because the screen goes black. I would start by quitting all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If that does not resolve the issue, I would use the troubleshooting in the following article, named:
iPhone: Troubleshooting issues making or receiving calls
Thank you for using Apple Support Communities.
Take care,
Sterling

HT201210 Attempting to download IOS6 onto iPad2. 2 minutes after download began, the screen went black. 2 Hours later and I still cannot get the iPad to power back on. Battery was 90% when download started

Attempting to download IOS6 onto iPad2. Two minutes after download began, the screen went black. Over two Hours since download began and I still cannot get the device to power back on. Battery was 90% when download began. Is there a way to force the power on?

worked for me, then general software update showed "ios 7.0.4" is up to date. awful long and frightening update but all well that ends well. this Sleep/wake AND Home worked to shut off.
SergZak
Currently Being Moderated Re: black screen wont turn on
Oct 10, 2013 3:44 AM (in response to Apfelwurm)
The following is how to do a proper reset of an iDevice:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

HT201471 I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the pad for my password came up and then before I could put in my password the screen went black and now I can not get it to work at all. What should I do?

I have an iPad 3 model A1416 16GB. It is about 1 1/2 years old. When I opened it today the screen for my password came up and then before I could enter it the screen went blank. I can not get it to do anything now. It had about 24% of charge left. I plugged it into the charger and still nothing. What do I do? How do I get it to work?

Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808

HT201263 My phone jammed while opening an app, the screen went black, and now wont turn on. I've tried forcing a restore with no luck, what do I do now?

My phone has been fine, then yesterday I tried to open an app, a phone call came through at the same time, and the screen went blank and now is unresponsive. I have tried holding the lock and home button, I have tried holding the home button while connecting to my laptop but sadly to no avail. What do I do now?

This was the third Restore I've attempted today.... 'm not sure what all I did including unplugging and plugging it back in, and messing with tryign to select my phone vs. my husbands but it starting moving again. It's now attempting to "back up" from ICloud... we'll see. Thanks

I have not been able to synchronize my two iPad and my iphone 5 calendars. What can I do?, I have not been able to synchronize my two iPad and my iphone 5 calendars. What can I do?

I did a backup on my Mac after I bought my iPhone 5 after using it for around two weeks. Too late I discovered that was a big mistake because after this backup with my Mac I did not have the new information I added to my iPhone from the purchase date to the back up day. In addition I have not been able to see my synchronized information in my iPhone and my two iPads calendars. Please help because my work calendar depends on having the same information in all three devices. Please help!!

iCloud only syncs your iCloud calendars. If the work calendar on you phone is an exchange calendar it won't sync with iCloud. You would have to set up your exchange calendar on your iPads too in order to view it.
If you aren't trying to sync an exchange calendar, on your phone go to Settings>Mail,Contacts,Calendars>Default Calendar and be sure you have selected a calendar listed under your iCloud account as your default. If not, make this change, then enter a new event on your phone and see if it syncs now.
If your settings are correct and it still doesn't sync, add any missing events from your phone to your iCloud calendar on icloud.com. When your iCloud calendar is up to date, on your phone go to Settings>iCloud, turn Calendars to Off, choose Delete from My iPhone when prompted, after a minute or so, turn calendars back to On to sync back your iCloud calendar, then enter a new event on your phone and see if it syncs now.

I updated my ipad today to 5.1.1 right after it updated, the screen went black and i have not been able to turn on my ipad at all. I have tried everythig I know to do. What next?

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