I updated my IPhone 3GS to the newest software version, now I can't get past the activation stage. AT

I updated my iPhone 3GS to the new version 6.1.3 and installed the new software. After doing this, I can't get past the activation stage in the process. I had AT&T and the phone doctors look at it and they couldn't figure it out. Apple wants $175 for me to send it in but I shouldn't have to pay for an update malfunction. I am at the mercy of the good folks in Apple land to help me.

Is your carrier still AT&T? What error message do you get when you try to activate it?
Have you tried a new SIM? Was the phone jailbroken? Was the computer you used to update it ever used to jailbreak a phone? In general, this problem is caused by one of the following:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

Similar Messages

  • I just updated my Ipod touch to the newest software and now I can not get any of my songs to sync onto my Ipod. All of my songs were wiped from my Ipod but are still in my library and playlists on my computer, but when I click sync none of it works

    So I updated my Ipod touch to the newest software on my pc laptop which is windows 7. The software update wiped all of my songs and apps off of my Ipod. This is not that big of a deal because the songs and apps are still in my library and apps folder in itunes on my computer. The problem is, when I go to sync all my songs and apps back onto my ipod the tracks and apps are not syncing. It's almost as if the computer thinks all the songs are still already on the ipod but they are not. What do I do here?

    - Try resetting the iPod. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next, restore from backup.

  • I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version.  How do I update my PHONE and why is an itunes update being confused for my iphone?

    I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version.  How do I update my PHONE and why is an itunes update being confused for my iphone?

    You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.

  • Updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reacticate it

    updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reactivate it.
    Every time i connect it to itunes all it says is "There is no SIM card installed in the iphone you are attempting to activate." Even thought there is a sim card connected in my phone.

    Is the SIM from a supported carrier?
    Is the device carrier locked, officially unlocked, or hacked to be unlocked?
    Has the SIM been reseated?  If not, try that.
    Also, basic troubleshooting is reset, restart, restore.  Has any of that been tried?

  • I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.

    I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.
    Programs (Safari, mail, messages) keep crashing, mail will not delete properly (some will keep popping into my inbox again for no reason!!!), slow, settings lock up etc. etc.
    This only seemed to become an issue once I updated to ios 5.1 and funnily also affected my Ipad even though i hadn't updated the software yet. I have since updated the software on my ipad thinking it might help too but that only made things worse!! So I am not sure if it's an ICloud issue, but when i try to disable ICloud my devices lock up as well.
    The battery life is also shocking!!
    I have hard reset both devices, restored both devices, reset the setting and tried a whole host of other suggestions (like closing background programs) on this forum buit nothing works and i am tearing my hair out.
    I looked in the phone and ipad log and there do seem to be low memory reports though i don't know why these are occuring now when they never have before??
    I don't know if I can restore the old operating system (If I can please let me know how). The phone or ipad are not jailbroken.

    but you should have a backup in itunes.
    Every time you sync your iOS device iTunes creates a backup. go check if its there, iTunes Preferences >Devices. and there you should see if you have a backup, and in case from which date the backup is.
    And ofcourse you can get your icloud data back by just logging in with your Appleid under icloud in settings on the iphone.
    But anyway, if the iPhone works when you restor it as new: try adding your backup, and see if the issue comes back. And experiment with your backup and try to work out what is causing the issue, my guess is that its some app!   Good Luck!

  • HT201412 i was updating my iphone 3gs to the new updates - the system said it couldn't finish the download - three hours later.  now the phone is unresponsive.  help

    i was updating my iphone 3gs to the new updates - the system said it couldn't finish the download - three hours later.  now the phone is unresponsive.  help

    Nothing happened, i managed to get my computer to recognise it and now restoring... but it says 3 hours remaining?! Will i lose everything?

  • Is it a good idea to update my iphone 3GS with the new io6 software?  I did it with my iphone 3G and the io4 software ruined it really!

    Is it a good idea to update my iphone 3GS with the new io6 software?  I did it with my iphone 3G and the io4 software ruined it really!

    Your plan is generally OK, but I would suggest a different approach, since you're so frazzled by it.
    1. Update iPhoto first; check and backup the iPhoto Library;
    2. Upgrade to Yosemite; This will prompt you to migrate to Photos, but you don't have to do it, so don't!
    3. iPhoto 9.6.1 will remain in your Applications folder and you can continue to use it;
    4. Learn more about Photos, it's features and how iCloud Photo Library really works (for example, once you turn it on, you won't need to download manually);
    5. When you do feel you know enough about Photos, only then launch it to migrate your photos; after migration your iPhoto Library remains fully functional, in case you want to revert to using iPhoto, so that part should not worry you.
    Thet biggest issue you have is the small amount of free space. You might want to address tha first, or locate your new Photos Library on an external drive as well, and only move it to your local drive when it's been optimized (or keep it on an external).

  • I am trying to update my iphone 3Gs for the IOS 5

    Please help!
    I am trying to update my
     IPhone 3GS to the new update ios5 and it has downloaded and its now stuck on the Backing up Iphone bit and its been there since 3:00pm today and still wont go away, I have stopped it once due to thinking the computer had frozen and restarted it and its gone and done the same and now i am going to leave it to go though the night to see if it will be done in the morning, Please please you know how to make this ****ing thing work TELL ME ! lol 

    are you able to see the apps on the home screen? If so, it's most likely an issue with your carrier
    This is also an issue that can appear on devices that have been modified in an unauthorized manner (not judging, just saying)

  • Hey. i am not able to download and update my iPhone 3GS to the latest version of the OS. i am currently using OS version 4.3.2

    hey. i am not able to download and update my iPhone 3GS to the latest version of the OS. i am currently using OS version 4.3.2

    Thank you so much the suggestion Tiger 
    I followed your advice to the letter and it was unfortunatley unsuccessful....
    I am seriously at a loss ....  I got the below error after I deteted, restarted and installed the new version ...
    Any other suggestions guys? Help ...
    AppName: itunes.exe
    AppVer: 10.7.0.21
    ModName: msvcrt.dll
    ModVer: 7.0.2600.2180
    Offset: 000372e3

  • HT4972 I have just updated my iphone 3gs to the latest software however it wont activate the phone now. What can I do? Need a reply ASAP. Thanks

    I have just updated my iphone 3gs to the latest software however it wont activate the phone now. What can I do? Need a reply ASAP. Thanks

    If you are experiencing Activation Problems because your Device has been Hacked / Jailbroken / Modified...
    Then... Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743

  • I have just updated my iphone 3gs to iOS 5 (final version) and couldnt seen to activate the phone...any help

    i have just updated my iphone 3gs to iOS 5 (final version) and couldnt seen to activate the phone...any help

    To expand on Rudegar's comment, often, updating a jailbroken or hacked phone will permanently brick the phone.
    If your phone was jailbroken or hacked to unlock it, it is now most likely completely useless.

  • If I update my Iphone 3GS to the newer software version IOS 6.1.3, will I lose my contacts, apps and photos?

    I am wanting to update my Iphone 3GS to the newer version IOS 6.1.3, but is afraid I might lose all of my photos including my wedding photos, apps and all of my contacts? How can I make sure I will not lose my photos, apps, contacts and all of my passwords. Is there a easier way in order not to lose anything? HELP!!!!

    Although included with the iPhone's backup, all photos/videos in the iPhone's Camera Roll can and should be imported by your computer as with any other digital camera.
    http://support.apple.com/kb/ht4083
    Although contacts are also included with the iPhone's backup, contacts are designed to be synced with a supported address book app on your computer, and/or there are a number of free email accounts that support syncing contacts and other data over the air.
    All iTunes content - all music, movies, tv shows, tones, audio and print books, and 3rd party apps should be in your iTunes library on your computer.
    Settings, passwords, etc. are also included with the iPhone's backup, but so is a significant amount of other data. There is always the change some of the data included with the backup is corrupt or cannot be restored from the backup.

  • Hi all, i just updated my iphone 3gs with 5.0 ios version and now i cannot configure the iphone with it because itunes is not recognizing my iphone

    hi all, i just updated my iphone 3gs with 5.0 ios version and now i cannot configure the iphone with it because itunes is not recognizing my iphone

    Contacts are NOT part of the iTunes backup.  If you had read the User Guide when you got your phone, you would have learned that Apple recommends you synch your contacts for safekeeping to your computer (Outlook, Address Book) or a cloud service.  Using the phone as your only source of your contacts is foolish as the phone can easily be lost, damaged, stolen, or the data become corrupt.
    If you've been using your phone as strongly recommended, your contacts are safe and sound on your computer or cloud service ready to be synched back to your phone.  Of course, you should be backing up your computer regularly as well.
    If you haven't been doing this, your contacts are likely gone. 

  • I have an iphone 3gs, iTunes says my software version (4.2.1) is upto date, how to I get it to upgrade the version. I have a friend with the same make/model who is on version 5...

    I have an iphone 3gs, iTunes says my software version (4.2.1) is upto date, how to I get it to upgrade the version?
    I have a friend with the same make/model who is on version 5...

    Doesn't sound like you have a 3GS, but rather an iPhone 3. Settings>General>About>Model...what does it say?

  • TS3899 I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?

    I just installed the latest software update on my iPhone this weekend (9/22/12), and now I can't get email. I've restarted and closed all my apps to no avail. I'm able to get email on my laptop, so it's not a problem with my provider. Any ideas?

    Originally we were getting the error that the phone could not connect. Then, after deleting the account multiple times and re-adding it again, the error message CHANGED to having to log in to Yahoo and authorize.
    When we went to Yahoo in a regular browser and logged in there was an alert telling us about connection attempts so it disabled mobile/iphone connectivity. It required that we change our password FIRST.
    Then, we went in to Manage Apps and Webpages and saw that iPhone was not there but Facebook was.
    After all of this went back to the phone and deleted then re-added the account again and SUCCESS!
    It now also shows up on the Yahoo Manage Apps and Webpages.
    Hope this helps someone else. Please consider giving me points if it does or like the post.
    Fred

Maybe you are looking for

  • Report for scheduling agreement

    Hi All, Please help me to know is there any Report available of open schedule agreements. Thanks

  • Screen Sharing and Authentication

    During deployment, I used this command to bind my clients to the directory server: yes | dsconfigldap [-fvxsgemSN] -a myservername -n "myservername" -c $computerid -u diradmin -p mydiradminpass -l localadmin -q localadmin's pass after doing this, I c

  • Writing IPTC Metadata to Masters

    I know some of this has been discussed, but I've got a few more questions on the topic. To ensure my captions, keywords, and location information is always available no matter what cataloging software I use, I wish to write my IPTC metadata to the ma

  • Horizontally scrolling page segment

    This is the sort of thing I've seen on a few sites, and wondered about before. Sometimes they can look a bit overboard, but I've just seen one on this site that looks pretty well done, and doesn't take over the page : scrolling example It's the bit b

  • Stored proc. returning TABLE ??

    Hi, If a ORACLE stored procedure is returning a "TABLE" type, how to get it in JDBC ? Can someone please put some code snippet ? thanks, -raj