I updated my iphone 4 to the IOS6 and now it keeps crashing and itunes cancels the sync when its either copying apps or music what do i do!!
I dont know what to do
Are you running Leopard on your Mac, Laurie?
If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3
Similar Messages
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I have just successfully updated my iphone 4 with the latest ios update but lost all my apps. I can find them on my itunes a/c but cannot get them to transfer back onto phone without downloading all again, what I am I missing?
Is "Sync Apps" in the apps tab checked? If it is and they still won't sync, uncheck it then run a sync, then recheck it and run the sync again. If that doesn't help, on the phone itself, go to your app store, tap on updates, then go to purchased, and tap the cloud button next to them to redownload.
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Can anyone help me?
Sounds like your stereo is NOT compatible with the iPhone. If resetting the phone doesn't correct the problem, you may want to consider another option. Was this something that was working fine previously?
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i just updated my iphone 4s with the new IOS6 update and now everytime i try to connect to my wifi it brings me to the apple page and will not connect to the wifi at all.. someone please help
I have the same problem, no way to change the old username in icloud on my ipad after update to ios7. Enybody knows a solution or where to look for a solution?
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I'm trying to update my iPhone 4 to the new iOS6
I'm trying to update my iPhone 4 to the new iOS6, but it keeps telling me to restore to the factory settings. Should I do this or will I lose everything? Also, I turned my phone on and off and I cannot use it until I restore. HELP PLEASE!
If you have a back up of your phone, then theres no worries you can restore to it.
if you don't have a backup, then you'll lose everything. You'll have to restore to update. -
I updated my iPhone 4 to the ios6 but lost all my music?How do i get it all back?
I updated my iPhone 4 to the ios6 but lost all my music? How do i get it all back?
DId you fail to make sure that all of your music was on your computer before updating?
If so, not good, then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I updated my iPhone 4S to the iOS6 and now my music in the cloud will not show up
I updated my iPhone 4S with the OS6 and now my music will now show up on my phone. I have abotu 11000 songs in the cloud. I can see them on my computer- they are all still there- but they don't show up on my phone at all. PLEASE HELP ME!! I am panicking just a bit.
My phone is doing the same thing, I have sprint and they went through all their troubleshooting and nothing worked. Then they transferred me to apple technician. The apple technician went through more troubleshooting and eventually suggested I wipe my phone. I wiped my phone, then using itunes and my phone I was able to get it into recovery mode. Once itunes recognized the recovery mode, it asked me if I wanted to recover my iphone. I went through the whole process, and got everything back. The phones network came back unfortunately not for very long and it was back to searching for the network without me being able to call, receive calls or text. Its been going on for almost a week now since I upgraded to 7.1 and no one can fix it...I want to know how to revert back to 7.0.....
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I just updated my iphone 4s to ios 6 and now whenever i take a picture it doesnt save to the camera roll. does anyone else have this problem or know how to fix it?
Same problem on im iPhone4 / iOS6 with normal camera!
The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved! -
hello,
i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.I sloved this issue by resting my phone from settings>general>reset>reset all settings...the problem will be fixed
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I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!
Working on that now. I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage. Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.
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I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.
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Updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reacticate it
updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reactivate it.
Every time i connect it to itunes all it says is "There is no SIM card installed in the iphone you are attempting to activate." Even thought there is a sim card connected in my phone.Is the SIM from a supported carrier?
Is the device carrier locked, officially unlocked, or hacked to be unlocked?
Has the SIM been reseated? If not, try that.
Also, basic troubleshooting is reset, restart, restore. Has any of that been tried? -
hello there everyone
I lost everything cause I wanted to update my phone
here is what happened with me exactly :-
I plugged in my phone into the charger & connected my phone to a wireless connection to start the operation of updating it, I immediately noticed that I dont have the required space to proceed the download so i had to delete data manually, & meanwhile i was doing so my phone became slow and it got stuck then it went off after that it came on again but it was on the recovery mode ??
did I lose everything ??? what did I do wrong ??? what can i do to recover this ??Hi, Milanista5
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I updated my IPhone 3GS to the new 5.1 operating system and have since had a range of problems with not only my phone but also my IPad.
Programs (Safari, mail, messages) keep crashing, mail will not delete properly (some will keep popping into my inbox again for no reason!!!), slow, settings lock up etc. etc.
This only seemed to become an issue once I updated to ios 5.1 and funnily also affected my Ipad even though i hadn't updated the software yet. I have since updated the software on my ipad thinking it might help too but that only made things worse!! So I am not sure if it's an ICloud issue, but when i try to disable ICloud my devices lock up as well.
The battery life is also shocking!!
I have hard reset both devices, restored both devices, reset the setting and tried a whole host of other suggestions (like closing background programs) on this forum buit nothing works and i am tearing my hair out.
I looked in the phone and ipad log and there do seem to be low memory reports though i don't know why these are occuring now when they never have before??
I don't know if I can restore the old operating system (If I can please let me know how). The phone or ipad are not jailbroken.but you should have a backup in itunes.
Every time you sync your iOS device iTunes creates a backup. go check if its there, iTunes Preferences >Devices. and there you should see if you have a backup, and in case from which date the backup is.
And ofcourse you can get your icloud data back by just logging in with your Appleid under icloud in settings on the iphone.
But anyway, if the iPhone works when you restor it as new: try adding your backup, and see if the issue comes back. And experiment with your backup and try to work out what is causing the issue, my guess is that its some app! Good Luck! -
I just tried to update my iphone 4 to the 5.01. It said that my phone backed up and started update. i went on a run and came back and my phone is now stuck in recovery mode. It keeps saying that there is an unknown error, 1. I have tried everything on the troubleshooting list and cannot figure out what is wrong! Please HELP!!!
http://support.apple.com/kb/TS3694#error1
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