I updated my iPhone and it said error we need your iPhone details in some portal iPhone 4S

I updated my iPhone and it said error we need your iPhone details in some portal
iPhone 4S

Morning Akmal345,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best of luck,
Mario

Similar Messages

My IPhone 3GS is unlocked and i went to update the software and it said that an unknown error has occurred and said it needed to be restored to connect with Itunes. When i got to restore it, it gets about 3/4 of the way done, says an unknown error(1015)

Hey guys. My IPhone 3GS is unlocked and i went to update the software and it said that an unknown error has occurred and said it needed to be restored to connect with Itunes. When i got to restore it, it gets about 3/4 of the way done, says an unknown error has occured(1015). I have no clue what to do and all and any help would be amazing.

See Here
https://discussions.apple.com/message/15290457#15290457
From the More Like This on the right...

HT1430 When i connected my Iphone to Itunes it started to update the software, and then said it's unable to update and to please restore it, now it wont "activate" and keeps saying "try again"

When i connected my Iphone to Itunes it started to update the software, and then said it's unable to update and to please restore it, now it wont "activate" and keeps saying "try again"

What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.

During an app update it froze and has said waiting for 2 days and I am unable to open or delete

During an app update it froze and has said waiting for 2 days and I am unable to open or delete. How do I recover my app?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch
http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
 Cheers, Tom

I just updated my phone and it said connect to itunes, I plugged it in and opened itunes and nothing happened, what do I do?

I just updated my phone and it said connect to itunes, I plugged it in and opened itunes and nothing happened, what do I do?

Hi Millers0,
If you are having isssues with your iPhone after a software update and you are being directed by the screen to connect it to iTunes, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

I tried to update my cc and received the error code: A12E1

I tried to update my cc and received the error code: A12E1

Hi Samson,
Welcome to the Community!
Please perform the below steps:
1) Reboot the computer.
2) If error still persist, Rename the OOBE folder to OOBE OLD from
Mac: MAC HD/Library/Application Support/Adobe
Windows: C:\Program Files (x86)\Common Files\Adobe and
C:\Users\(UserName)\AppData\Local\Adobe
3) Download Creative cloud once again and try launching.
4) If you still faces an issue then Quit/End the AAM notifier process
Windows:
Press Ctrl Alt Delete
Start Task Manager
Click the 'processes' tab and check if you have AAMNotifier running
If so, click End Task
Mac:
Go to Spotlight (magnifying glass at top right on your screen)
Type Activity Monitor
Press Return to open Activity Monitor
Check in the Activity monitor for AAMNotifier
Quit that process if you find it
Thanks!
Ankit

HT4623 I received a message on my iPad re update to iO7 and I said yes, install. Now it's stuck on the agree/disagree page; nothing moves when I press Agree and Send by Email. Can anyone help?

I received a message on my iPad re update to iO7 and I said yes, install. Now it's stuck on the agree/disagree page; nothing moves when I press Agree and Send by Email. Can anyone help?

Reset iPad and continue with update.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

HT5313 I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?

I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?

Try downloading from here. http://support.apple.com/kb/DL1583
Message was edited by: hpr3

I have an old ipod touch and it keeps saying, ipod is disabled. I connected it to itunes and it said, sorry you need to put the passcode in, but it wont let me. And my power button doesnt work.

I have an old ipod touch and it keeps saying, ipod is disabled. I connected it to itunes and it said, sorry you need to put the passcode in, but it wont let me. And my power button doesnt work.

iOS: Unable to update or restore

HT3702 I'm trying to update a game and its telling me I need to view my billing.i check my billing and it isn't giving me a none option. It's forcing me to put a credit card in, in order to update a game. Help please:(

I'm trying to update a game and its telling me I need to view my billing.i check my billing and it isn't giving me a none option. It's forcing me to put a credit card in, in order to update a game. Help please:(

Well, that is probably becasue you owe a debt or something similar.
Check with
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Hello im trying to update my apps and its keep asking me for my bank details can u help me please

Hello im trying to update my apps and its keep asking me for my bank details can u help me please

You need to update your credit card info before you can update your apps.
Accepted form of payment
http://support.apple.com/kb/HT5552

My iphone cant restore or update and currently in recovery mood. The story is when i update my iphone from ios 7.0.3 to latest update via itunes and it said my download was corrupt. Then, my iphone being in recovery mood and cant be update.How to..??

I had tried and restore again and again via itunes and it said the same answers. My donwload was corrupt. I try with manual restore (shift + restore) in itunes and it failed already and the popup window said "my iphone cant restore iphone. Unknown error (14)." For now, my iphone still in recovery mood and the logo connect to i tunes appear when i switch on. I tried use another usb, another computer and another port to restore this but all method was failed. What the problem? Help me.

Hi there besiburuk,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
-Griff W.

IPhone 4s update was interrupted and message said phone had to be reset to factory settings. Lost all photos from phone in process of transferring to pc. Copy of my backup overroad that phone and all the old data and photos are gone.

My boyfriend and I share an iTunes account. I just tried to update his phone and during the update an error message occurred saying that his phone had to be reset to factory settings. It said it was an un setup phone and needed plugged in to iTunes. With no other choice, we had to select reset to factory settings. Now, my phone backup through iCloud downloaded onto his and all of his contacts and photos were overridden by mine. His photos were in process of transferring from the phone to the pc while this occurred and over 900 of them were complete when this happened. They don't show up on the pc now either since the sycn wasn't finished. Is there a way to get them back? When we plug his phone in now it shows my name instead of his so I'm not sure how to get to an old version of his backups even.

Error -1 indicates a hardware issue with the device.
Read here > http://support.apple.com/kb/TS3694
The device should still have warranty but unfortunately any service needs to be done in the US.
Warranty check > https://selfsolve.apple.com/agreementWarrantyDynamic.do
Is it possible for you to send the device home and have a family member take it to the Apple Store?

While I was updating my ipod touch there was an error and it said my ipod needed to be restored so I did that but I seemed to have lost all the photos I had on my ipod. Is there anyway to get them back?

While I was updating my ipod touch there was an error and it said I needed to restore my ipod. I restored it from backup but I seem to have lost all my pictures that I had stored on there. Is there any way to get them back?

- Try restoring from a backup that include the photos. See the restore topic of:
iOS: How to back up
- If you use PhotoStream you should be able to get the last 30 days worth from your PhotoStream. See:
iOS: Importing personal photos and videos from iOS devices to your computer

HT4623 Tried to update my phone and got an error message Now I can't update or even restore my iphone! The screen just shows the plug and ITunes!

Tried to update my iphone 4 and got an error message. Now I can't update my phone or even restore it!!

Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

I updated my iPhone and it said error we need your iPhone details in some portal iPhone 4S

Similar Messages

Maybe you are looking for