I updated my IPhone OS and cannot connect to Exchange

I updated my IPhone OS to 5.0.1 and cannot connect to Exchange

You must restore your iPhone with iTunes placing it in recovery mode first.
http://support.apple.com/kb/HT1808

Similar Messages

  • HT4623 I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message "cannot connect to iTunes Store." How do I correct this?

    I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?

    That's because there are not enough apps that use Passbook yet. Wait.

  • Just installed IOS 8 to iphone 5 and cannot connect to WI FI. Sometimes connects and when I begin to use the phone ot drops out.

    Just installed IOS 8 to iphone 5 and cannot connect to WI FI. Sometimes connects and when I begin to use the phone ot drops out.
    I have attempted all the regular trouble shoots such as resets, complete restore and reinstallation of ios 8. no change.

    I don't have an answer for you but from my experience iOS WiFi syncing has always been a hit and miss affair (more miss than hit I'm afraid). I have gotten to the stage where I rarely use the WiFi sync. It is just quicker, easier and much less stressful to use the USB cable. I am having the same issues with all the iOS devices in our family which includes various models of iPhone, iPad and an iPod Touch and have been having them since WiFi syncing was introduced (in iOS5 ???). And then I have not even mentioned my favorite iTunes syncing messages: "Waiting for items to copy" and "Waiting for changes to be applied"!
    iTunes is always extremely quick and eager to pick up the devices but as soon as I click on sync it shows "Looking for iDevice" and then the device disappears. I have found that initiating the sync from the Settings app on the device prevents this issue.
    It does however seem as if it is worse with Windows 7. I did not have so many issues with my previous Windows Vista PC.
    Sorry I cannot be of any help.

  • HT1386 I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device has timed out' and never connects. How do i fix?

    I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device timed out' and never connects. How do I fix it?

    Hi Kaitlynlh,
    Thanks for using Apple Support Communities.  If your device is timing out, I would try restarting the iPhone and attempting to connect again.  If the issue still persists, try resetting as well.  You can find instructions here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Cheers,
    - Ari

  • IPhone locked and cannot connect to iTunes after update

    When I plugged in my iPhone to my desktop, it told me that I could download a new version of iTunes. I did, and then I got an error message while downloading (I didn't record the error message like a dummy). Now, I am left with the icons to connect to iTunes on my phone's screen. The only problem is that I can't connect to iTunes anymore. I can't use my phone, and I can't connect even though I just connected before trying to download the new version of iTunes.
    I've tried restarting my computer and the phone. I have also plugged in and pulled out my iPhone's connection as well as restarting iTunes to no avail. I don't want to download a new version of iTunes since I have playlists that I have worked a good deal on.
    Is there anything else I can do?

    Ok, I tried to restore it on another computer with iTuens. I saw that that computer said it could not restore my phone because of error code 13. I'm looking into that now.

  • Downloaded ios7 on my iphone 4s and cannot connect to my mac book

    I have a mac book that is a few years old. Im on mac os x 10.5.8. I cannot sync with Itunes and when I try to download a newer verision of itunes it tells me that I can't download until I get 10.6.1. So what version is that and is anyone solving thier issue after they update thier software?
    Thanks,

    You've posted to the iTunes Match forum which your question is not related to. However, see this post for more information on upgrading your version of OS X: Re: Updating Version 10.6.8 to OS X Mountain Lion to get in the Cloud?

  • Iphone 4 internet cannot connect to pc using USB cable

    Who know whant happen of this.before i can connect to PC and right now update to IOS 7 and cannot connect to PC while using iphone internet.

    Hello there Alex,
    Thank you for using Apple Support Communities.
    It sounds like your personal hotspot is not working when connected to your computer via USB.
    I recommend this article to help troubleshoot what is happening named:
    The instructions are different depending on the version of your OS:
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/TS2756
    USB troubleshooting
    If you are using USB to connect your computer to Personal Hotspot and you are unable to get an Internet connection, check your computer's network settings. You may need to adjust your computer's network settings to disconnect and reconnect the USB Ethernet interface.
    Select your operating system for instructions:
    Mac OS X
    Windows XP
    Windows Vista or Windows 7
    Cheers,
    Sterling

  • TS1559 hello i have updated my Iphone 4s and now ive got no WI FI ive reset all the settings etc but it still wont go on and is grey in colour.please help

    ive updated my iphone 4s and cannot get 3G or Wi Fi on it.Ive reset the phone turned it off updated with ITunes. Still nothing the Wi Fi button isnt moving and is a light grey colour ??

    I had the same problem with my iphone 4S, ios 7.1.2. The wifi button was grayed out for some time now. I tried several methods that I found in various forums, including the reset of network settings, airplane mode, fridge and more. NOTHING!
    Then I finally did what I wanted to avoid - the heating method, and it worked as follows:
    1. iPhone turned on, I held a hair dryer close to it while keeping the screen on and watching it while heating the iphone with the hair dryer.
    2. When the temperature warning came up on the screen, I put the iphone aside to cool up in room temperature (shut off the display). I turned it on/off couple of times until I saw that the warning was gone and normal screen came back.
    3. The wifi was still grayed out.
    4. I then did the network settings reset,
    iphone wifi was back to normal!!

  • How do I transfer all photos and music from my old iphone 3gs to new iphone 4s? I have a new laptop because the old one broke and so do not have non camera roll photos or music stored anywhere apart from the iphone 3gs and cannot update io5 on the iphone

    How do I transfer all photos and music from my old iphone 3gs to new iphone 4s? I have a new laptop because the old one broke and so do not have non camera roll photos or music stored anywhere apart from the iphone 3gs and cannot update io5 on the iphone 3gs without erasibng everything. i need help!!!

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device

  • TS1394 how can i get upgrade the ios x v 10.5.8? I purchased an iphone 5 but cannot connect with my macbook 5. I cannot update itune 11 as my ios is not up to date

    how can i get upgrade the ios x v 10.5.8? I purchased an iphone 5 but cannot connect with my macbook 5. I cannot update itune 11 as my ios is not up to date

    Start by checking if you can run Snow Leopard:
    Requirements for OS X 10.6 'Snow Leopard'
    http://support.apple.com/kb/SP575
    OS 10.6 Snow Leopard is once again available from the Apple Store:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    and in the UK:
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    but nobody knows for how long it will be available.
    To use iCloud you have to upgrade all the way to Mountain Lion:
    http://support.apple.com/kb/HT4759
    You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
    http://www.apple.com/osx/specs/
    When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.

  • I'm updating my iphone 3gs but cannot activate it because the message" there is no sim card installed in  the iphone you are attempting to activate", appeared. I've already disconnected my iphone and reinserted the sim,still nothing happened.help!i'm upda

    Ii'm updating my iphone 3gs but cannot activate it because the message" there is no sim card installed in  the iphone you are attempting to activate", appeared. I've already disconnected my iphone and reinserted the sim,still nothing happened.help!

    this problem startedwhen i tried to restore my i phone to original version ,when i had resoterd it said connect to itunes when i connected to i tunes it said no sim card installed so it cant be activated ,and now am stuck.i cnahged my simcard 3 times!!!

  • I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone.  what can i do? i dont want to lose all my pictures and stuff like that.

    I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone.  what can i do? i dont want to lose all my pictures and stuff like that.

    Something went wrong with the update, this can and does happen with every version of iOS.
    There is nothing wrong with the update.
    Simply restore the device via iTunes on the computer.
    If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed.

  • I have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.

    i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.

    Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS from iOS 5 or Later
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.

    I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.

    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
    Above from:
    http://support.apple.com/kb/TS3694

  • I was trying to update my iphone 4s and it showed an error, now my phone is stuck in connect to itunes

    I was trying to update my iphone 4s and it showed an error, now my phone is stuck in connect to itunes? Itunes does not recognize it?

    turn off antivirus and firewall.
    make sure you have itunes 10.7

Maybe you are looking for