I updated my iphone with new apple email address now can't get into apple store to down load

I updated my email address because I no longer have the old email address, since then can't log on to my phone to download new apps/games.

But what about apps purchased with the previous ID ( the non email address one). When they need to get updated, what do you do?

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Where does Mail keep its hidden cache of auto-complete email addresses. I am plagued with an incorrect email adress I can't get rid of. Have made sure it's deleted from Contacts and made sure it's deleted from "previous recipients" list in Mail - i

Where does Mail keep its hidden cache of auto-complete email addresses. I am plagued with an incorrect email address I can't get rid of. Have made sure it's deleted from Contacts and made sure it's deleted from "Previous Recipients" list in Mail. But it still keeps reappearing ... obviously a secret cache file hidden somewhere?

Autocomplete has nothing to do with this problem.
From the Mail menu bar, select
Window ▹ Connection Doctor
Look for a disused SMTP (outgoing mail) account in the window that opens. Double-click it. Another window will open, showing a list of all the outgoing mail accounts. The unwanted one will be selected. Click the minus-sign button to delete it, then click OK.
If there's more than one unwanted account, repeat.

HT1414 When updating my iphone with new software it came up on screen with the cable and itunes sign (which is what I should get when restoration has been completed) yet it is still saying restore. I have tried 3 times and the screen won't change. HELP!

When updating my iphone with new software it came up on screen with the cable and itunes sign (which is what I should get when restoration has been completed) yet it is still saying restore. I have tried 3 times and the screen won't change. HELP!

If the sign does not go away it has not completed the restore. So you are incorrect when you say it "keeps completing the restore" if that message is still displayed.
Do you get an error message? If so, what is the error number?

TS3694 I can't update my Iphone with the latest s/w release as I get "Unknow Error 3194" is there a solution to this?

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My daughter's iPad is backing up to my iCloud, which is how we set it up originally. Now she has her own iPhone with her own iCloud. How can I get her iPad to back up to her own iCloud?

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kat...mom wrote:
I suppose ya. If she deletes my account from her iPad it won't affect my account, right?
Yes, that's correct, it won't affect your account or your devices in any way.
Use the delete account button in the iCloud settings.
Then enter her iCloud details in the new screen that appears and log in. She should then be returned to the screen above but with her Apple ID at the top, enable the services she wishes to use and then tap the storage & backup option and ensure that iCloud backup is turned on.
settings

I want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?

Hi EllaBella0902,
Welcome to the Support Communities!
The information below may be able to answer your questions about how to change your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620?viewlocale=en_US
Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
This article explains how to update the information in the various services that use the Apple ID if you change it:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Cheers,
- Judy

Updated my iPhone 4 S to 0s 8 last night now can't get into apps it me to signe into i CLOUD HELP PLEASE

updated my i Phone 4 s to os 8 last night now can't get into my apps it requests i sign into iCLOUD HELP PLEASE

Before I updated this I turned my phone on, entered my password and if I pressed one of the apps it immediately went into that with no problem. Since updating it immediately I press to go into an app it comes with a big white square on the screen stating "sign into iCloud" Enter the Apple ID password for my email address. Then asks for my password to be entered. If i press cancel it reverts to the app for 1 second then goes back to the above screen. The only other option is to sign into iCloud. I have never used iCloud before. Can you help please.

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

TS3899 I got my iphone to start sending emails, but still can't get the ipad to do so. Any suggestions?

I got my iphone to start sending emails, but still can't get the ipad to do so.

You should take it right back to the Genius Bar. After they fix or replace it, make sure you can text, call and use all the functions before you leave the store.

If I only have an Icloud email address, how can I set an Apple ID?

If I only have an Icloud email address, how can I set an Apple ID?

Get a free Gmail or Yahoo account and use that.

Hi, I use two email addresses within one account with gmx. I created one account with the first email address now. How do I add the second one to this account? Now it looks like this. One account was opened with address A. I receive in this account email

Hi, I use two email addresses within one account with gmx.
I created one account with the first email address now. How do I add the second one to this account?
Now it looks like this.
One account was opened with address A.
I receive in this account emails for address A and B.
But I can only write and answer with address A.

Hi Rudegar,
Sorry for my late reply.
It s not the amount of accounts I'm struggling with.
When I create now for both email addresses one account, then I receive the same emails two times.
That is not what I want.
Because on gmx the two email addresses have the same inbox and outbox.
E.g. I can login to my gmx account either with email A or B. It doesn't matter.
Now I want to have the same on my ipad.
One account with both email addresses.

HT5312 I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?

I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?

Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?

I received an Keynote update notice on my Mac Air. I updated and now can not get into my saved keynote docs. I am being asked to upgrade again and purchase the upgrade. Anyone else having this issue?

Try this repair, ensure you complete all the tasks and in the order shown:
1 delete all the iWork applications if you have them, not just Keynote, use Appcleaner from Mac Update to           do this, its freeware
2 restart the Mac;   Apple menu > restart
3 immediately after the start chime, press the shift key until you see the Apple symbol.
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5 when complete, restart the Mac normally
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Please report back to let us know if this helped.

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I updated my iphone with new apple email address now can't get into apple store to down load

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