I updated my ipod touch and now it won't work but itunes says everything is fine. What should I do?
I was updating my itouch that I got in September to the IOS 5 and everything went fine until the end of the update when it was creating a new back-up of the information on the itouch. When I saw that it didn't work and it told me to restore the previous bakc-up I tried that, but nothing happened. Itunes was doing a lot of work but my ipod touch didn't show that anything was happening. My ipod touch wants me to go back through the set up and when it gets to the part where you can restore a previous back-up I tell it to do that. The problem then is that it tells you to connect it to itunes and I do but the itouch doesn't seem to realize that it is plugged into itunes. Then I try to restore the old back-up form itunes and it immeadiately pops up saying htat it can't because of error: ipod (-50).
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694
Similar Messages
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I dropped my ipod touch 3 generation into some water. I let it dry off completely befor turning it back on. Now it shows me the itunes logo and the usb cord picture. I restored my ipod, and now it won't connect to itunes or my computer. What should I do?
Hey
Does it charge when connected, if not you may have broken it..
You can always try an apple Genius at an Apple Store,
Jason -
Updated my iPod Touch and now it won't turn on.
I updated my iPod Touch and it wiped everything off of it. I let it charge overnight and now it's powered off and will not reboot and it isn't detected by iTunes. Sleep/Home button restart not working nor is recovery mode. Any thoughts? Driving me nuts, no prior issues or mistreatment.
You can see if DFU mode will allow iTunes to see the iPod so you can restore it.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Over the last couple of days, there has been more posts with your same problem,. -
HT4623 I just updated my ipod touch and now it won't turn on
I updated it then turned it on, it turned off so i turned it on again and put it on my dock to charge, now it has a navy blue/almost black screen with the apple logo. I have tried pushing the lock screen and home screen button but it isn't working. I have tried turning it off while pushing the HOME and LOCK button but whenever i do that it just turns back to the logo and then once it went to a blue screen with purple gradient. WHAT IS HAPPENING!
Restore
Turn off device – Hold down the Sleep/Wake button for a few seconds until the red slider appears, then slide the red slider.
Open iTunes on your computer.
Press and hold down the Home button First then connect the cable to the computer.
Release Home button when connect to itunes appears on device.
iTunes will prompt a message that says, iTunes has detected an iPhone in recovery mode. Click OK.
You will be taken to the iPhone pane. Then, click on Restore.
Wait for the full restoration process to complete, Set up device “as new”.
http://support.apple.com/kb/ht1808
http://support.apple.com/kb/HT1414
Contact Apple
http://expresslane.apple.com
http://www.apple.com/retail -
I updated my ipod touch and now I can't open any of my downloaded apps, what would happen if I reset it to factory settings?
Try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
If still no luck try downloading and installing a free app from the app store. This has resolved the issue for many users.
B-rock -
I tried to update my ipod touch and now I lost everything- music and apps. My music is backed up on an external drive, but not my apps. How can I restore my apps (some were purchased, some were free)?
If you remember what they are, you can download them again (you will not be charged).
You might wish to sync everything in the future. It makes it a snap to recover when necessary. -
I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?
If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
Or take it to a genius bar if you have one near?
Or further explain what setting you are needing fixed back and im sure someone here can help you for free! -
i went to update my ipod touch and restore it. it was working fine and then when it it restarted itself it it stuck onone scren te same one when u first get it, it will not do anythig elts what do i do please help i whont my ipod touch back
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
My waterbottle leaked on my ipod touch and now the headphones dnot work what do i do ?
my waterbottle leaked on my ipod touch and now the headphones dnot work what do i do ?
Take it to a Genius at your nearest Apple store. They can evaluate the device and see what's wrong with it.
Remember that water/liquid damage is not covered under the warranty, so you will most likely have to pay for a replacement -
I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please? Thankyou
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
You also said: "It also will not let me download any music onto it." What happens when you try to sync music to the iPod? -
recently updated my iphone 4s software. now it won't sync w/ itunes, says i need updated itunes. i updated itunes... now it says that my desktop software is old and can't run new itunes. Yet, i cant update my computer either. PLEASE HELP!!!! UGHH
Why can't you update your computer operating system ("desktop software")? What software would that be?
-
Hey! I downloaded a movie from itunes yesterday. I watched the beginning of it and now i wanna go on, but itunes says that it´s not authorized for this computer. But i watched it on this computer. So, what can i do? thanks!
Log out of the iTunes Store on your device:
Settings>iTunes & App Store...tap your Apple ID, then select "Sign Out"
Reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
After the device has restarted, sign back in to the App Store as above. -
I just (10 minutes ago) downloaded an update to Firefox Sync and now it won't work
A few minutes ago (10 November 2010 18:00 GMT approx) I downloaded an update to Firefox Sync after getting a prompt and now it won't work. It is not listed under tools as before or in the browser taskbar. It appears as a green jigsaw-puzzle-piece in my list of add-ons saying "this add-on will be installed when you restart Firefox". I have restarted FF about 5 times now and it still won't install. I have the most up to date version of FF.
I assume Google toolbar extension is not compatible with Firefox 5.
You can try this extension to override compatibility issues,
* https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ -
As mentioned - I was trying to set up an iPod Touch, and it kept telling me "open iTunes," so it dawned on me that I probably needed to update it. So I updated it, and now it just doesn't open (it bounces once, and that's it).
For added info:
I have a MacBook Pro with Mac OS X version 10.6.8.
Technically I keep all my music on an external hard drive, but I don't think anything is corrupted (because it was working fine just before I updated it).
Thank you.Hi, JEvansIII.
Thank you for visiting Apple Support Communities.
Try resetting your System Management Controller or SMC then launch iTunes after processing these steps. If the issue persists, try downloading a fresh copy of iTunes by accessing the second link below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/en-us/HT201295
http://www.apple.com/itunes/
Cheers,
Jason H. -
What should I do to fix CC Photoshop 2014 installation failure? It failed to install the first time about a month ago, then it worked, and now it won't open due to a "program error".
Thanks for any help with this.The first thing to do when something was working and suddenly stops is to reset the preferences: How to Reset Photoshop CS6’s Preferences File | The Complete Picture with Julieanne Kost | Adobe TV
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