I updated my ipod with ios6 and siri doesnt pop out on my screen like it schould

I updated my ipod to the ios6 and siti doesnt show like its supposed to

it was 230$ so half of that and i bought it at walmart so i ask  apple to fix it what kind of repairing are they going to do to it  well i asum that they are going to fix whats rong with it but  will they change the silver part like the back of th ipod because it has scratches all over and a miny dent on the top and this repaire would cost  99$ for a 8gb ipod touch

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