I updated my itunes but the file got corrupted or damaged now i can't sync any of my apple devices anymore. how do i fix this problem
Is there a way to fix this problem all my music is still on itunes but i can't sync anything to it.
See:
IOS 6 App store crash: Apple Support Communities
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Similar Messages
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When I forgot my password, my husband received the instructions at his email. His email does not appear any where in my account. How do I solve this problem?
When you set up your ipad did you or your husband also set up a rescue e-mail address for you? If so, that would be why he received the instructions. Or do you sync your ipad with his computer?
Actually in terms of it being a problem, it actually makes it easier for you to answer your security questions and follow the instuctions to get back on your ipad. Otherwise, you'll have to call Apple Support.
To delete the rescue e-mail account pleases read this thread. (Poster's photos did not come through with the instructions.)
https://discussions.apple.com/thread/5218141?start=0&tstart=0 -
i really don't know what i did wrong. i logged into itunes using my husband's id, then bought some movies. but for some reason, it downloaded them to my library, not his. now i can't put them on the ipod. is there any way to get them out of my library and into his library? i tried home sharing, but it still won't let me sync them to the ipod
Copy the movie from the current library to the correct library.
iDevices can only sync to one library at a time. -
I have tried reinstalling itunes, but it didn't help. ANy suggestions?
iPod not recognized in 'My Computer' and in iTunes for Windows
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano. -
I downloaded Iphoto 11 9.2 from the apps store (was on iphoto '09 before version 8.x) and when opened it for the first time it tried to update my photo librery and ended up corupting it to the extreme that I had to get a backup from time capsule and downgrade my iphoto version. I spent yesterday 6 hours at the genius bar in an apple store and they were not able to provide me with any other solution. In the emantime, I have to forget about about photo streaming... Any idea, is this a bug that somebody knows how tp fix?
In fairness, this isn't an issue in iPhoto 11 but one in your Library. Some file or other in there is damaged and that's what causes the crash during the upgrade.
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. -
Im not sure what Im doing. When I import a cd into my library it has not been recognizing the cd, artist or song name. I have to go and enter songs for each track. I originally was able to import no problem. What am I not doing now?
Take a look here:
http://samsoft.org.uk/iTunes/grouping.asp
That should help.
Regards. -
Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?
http://support.apple.com/kb/TS1538
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Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
Thanks!If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
iTunes Match asks me to sign out and sign in again every time I attempt to update. How do you fix this problem?
My problem is it asks me to sign out and back in every time I try to update ITunes Match. And it won't let you add a new song to a playlist unless it's updated on Match. So every time I add a song I have to sign out and back in just to put it on a playlist. I saw this issue on the internet but no solution.
Very sorry I did iTunes Match. Shuffled my playlists without asking and this additional extra work just to add a song to a playlist. Not impressed - at all.
I do thank you for trying. Surprised Apple doesn't monitor this stuff and step in and provide a fix. Left to our own devices. Thanks Apple! -
I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this?
iPod not recognized in 'My Computer' and in iTunes for Windows
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano. -
I have a sync key, and have a new computer terminal, but when I enter the account details I created, it syncs nothing with my new computer. How do I fix this? There is nothing showing up when I sync with the sync key from my old terminal.
''NexGenCN [[#question-1038230|said]]''
<blockquote>
I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?
</blockquote>
You are probably trying to use old Sync with Firefox newer than version 29,
and they did make old Sync unusable on fresh installations of newer Firefox.
You can uninstall that newer Firefox, then install Firefox 29 from here:
https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/29.0.1/
Apply your sync key code, then update that installation to current Firefox,
then migrate to new Sync:
https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync -
Everytime I open up Itunes I can listen to my music, but once I connect it to my IPod, it says "ITunes has stopped working" and then ITunes ***** down. How do I fix this problem?
Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy -
I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?
Hi
Thanks but I have tried doing the above - when I said 7 times I was modest, its more like 15 times.
And I am referring to the 5.1 software update. I dont have wifi so I guess I will have to try that seeing that my husband also has the same problem - he has also tried downloading several times. It always times out en says that the connection is lost but yet there are always an internet connection and a decent signal once it stopped. Think it said error 32052 or something!
I am disappointed because the update includes inprovement on the battery life - did you guys notice any difference? -
Peace. My name is Free. Thanks in advance for any help u can offer. My iPod cannot be synced because the required file could not be found. How do I fix this problem?
Hi antiklady,
I see that you may be having an issue with compatibility of iTunes when connecting your iOS device. This sort of issue can arise if you have two versions of iTunes installed on your computer, which I feel may be the case. Here is an article that can tell you how to identify the version of iTunes that you have open:
iTunes: How to find which version you are using - Apple Support
http://support.apple.com/en-us/HT201521
If the version of iTunes that is opened is not the version you are required to use for the iOS device in question, try searching through your computer or applications folder to see if there may be two versions of iTunes installed on your computer. Then, uninstall the version that is incompatible using these steps:
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
http://support.apple.com/en-us/HT1923
Take care, and thanks for visiting the Apple Support Communities.
-Braden
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