I updated my MAC to Mavericks and purchased iPhoto 9.5. Installed new version of iPhoto and installed using iPhoto Library Upgrade as directed. Each time I try open iPhoto I receive the same message.

I updated my MAC to Mavericks and purchased iPhoto 9.5. Installed iPhoto; however when I try to open iPhoto I receive The folling, "To open your library with this version of iPhoto, it first must be prepared. To prepare use iPhoto Library Upgrade". I have have downloaded and installed the upgrader, with no success.
I need to add that I am a senior and am not as computer savey as I should be. Therefore, i really need step by step help.

After you download the upgrader, you will need to go to your Applications folder and find the Utilities folder.
In there will be the iPhoto Library Upgrader (version 1.1). Open the application and follow the instructions. Should get you going.

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I recently updated my mac to mavericks, and I can't use my iPhoto unless I update it and I have been trying to update it but it says I've "purchased it on a different account" or "the item has been cancelled/deleted" what do I do?

I recently updated my mac to mavericks, and I can't use my iPhoto unless I update it and I have been trying to update it but it says I've "purchased it on a different account" or "the item has been cancelled/deleted" what do I do? It also says its unavailable. Please help.

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

Can 2 people in different locations at the same time import, access, send, and receive the same messages from the same email account

I import messages into Thunderbird. I send and receive emails. One of the things I like about Thunderbird is that I can insert (image, link, etc) right where I want to, and I can Attach. But not just a simple attach file. No, I can also click Attach and choose Webpage. A lot of web-based emails are plain, simple, no frills - Attach file and that's it.
So I need to have my client be able to do the same thing I do when sending out emails, Namely sending out emails with an Electronic Press Kit (EPK) attached - which is to say, a webpage (not a pdf in our case). So, I need her to download, install, and use Thunderbird.
Here's the problem and my question. She needs to access, send, and receive from my email account. That would be easy if it was simple attach files - she could just login on the web, go to squirrel mail and bang it out.. Here it is: She needs to be able to import the messages to be able to reply to some messages - she needs access to what I have access to. She needs to use Thunderbird so she can take advantage of the features like insert image with link or attaching a webpage. My question is how will this affect my use? Can 2 people simultaneously and from different locations access and use the same email account or is it a case where her importing the emails would cut me off..Is it an either or thing? Basically, can her and I both import the emails or can they only be imported to one location at a time. Because every time someone sends me an email i get it right there on my Thunderbird application..it's imported to my Thunderbird..I want her and I to be able to do that without affecting each other. I don't want her to start importing to her desktop and then I can no longer import. If she says "point those messages to my computer what will happen to my ability to access them on my computer in the same manner I am currently?

I think there is a contradiction in your requirements. You want two people to share an account and you don't want either to interfere with the other.
The short and simple answer is to use IMAP to connect to the mail server. If your current email provider doesn't offer IMAP, find another that does. This is old technology already and it's disgraceful that some email providers haven't yet put it in place.
IMAP means that your messages are stored on the server and both of you will see exactly the same set of messages. And therein lies the contradiction; you will both see changes made by the other so you are inherently interfering with one another.
Caveats: some providers may not permit you both to access the account concurrently, and even if they do, things may become interesting if you both choose to work on the same message simultaneously.
Note that all of this is about email servers and protocols; your choice of Thunderbird as your email client has little bearing on the situation.

I am receiving a message that my ID has been disabled, and I followed the steps to change the password, but still receive the same message. Cannot access app store or do updates.

I am receiving a message that my ID has been disabled, and I followed the steps to change the password, but still receive the same message. Cannot access app store or do updates.

In what way are you receiving this message? It is very common to get an email telling you that your ID has been disabled, and asking you to confirm all your details so the sender can steal your identity online.....

This phone cannot be used because the required software is not installed. i have installed and re installed the program and every time i plug my iphone 6 in the same message pops up

this phone cannot be used because the required software is not installed. i have installed and re installed the program and every time i plug my iphone 6 in the same message pops up

Have managed to cure it based upon the following information received -
I keep having this problem with iTunes when I try to connect my iPod Touch to iTunes. I keep getting this error message: "This iPod cannot be used because the required software is not installed".
What I did:
Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes.
I have already done this required step about a hundred times and I am still getting this same error so if you have any idea of what I can do please help.
Solution
I was running the 64-bit version if iTunes, and I did uninstall and re-install just to make sure -- no luck. Turns out there's a really easy solution, I'll spare you the detail of how I figured it out, but if you encounter the same issue, here's the solution:
1) Using WinRAR (or any other decent archiving program), extract iTunesWindows64Setup.exe
2) Right click on AppleMobileDeviceSupport64.msi and choose Properties.
3) Switch to the Compatibility tab and check the "Run this program in compatibility mode for:" box, and select your only option, "Previous versions of Windows", in the drop-down box.
4) Click OK
5) Double click the AppleMobileDeviceSupport64.msi
6) Tell it to Repair your current installation
7) Done!

HT204053 iMessage on my computer, and receiving the same messages on your iPhone how do I do it?

iMessage on my computer, and receiving the same messages on your iPhone how do I do it?

http://support.apple.com/kb/TS1538
Going to venture a guess your Apple Mobile Device service isn't started.

After a failed itunes update I attempted to open itunes and received a message "unable to locate component MSVCR80.clll, as well as an error message "Error 7 (Windows error 126). I was told to reinstall itunes, which I did, then received the same message

I have an itunes account on a pc running Windows Vista. After a failed update I can no longer open my itunes account. I receive 2 messages. The first says "unable to locate component MSVCR80.clll". Ther other is an error message which says "Error 7 (Windows error 126). It was suggested that reinstalling itunes might solve the problem. After doing so I receive the same messages. What now?

isarver wrote:
What are the other components to uninstall besides the itunes program?
thanks.
See Troubleshooting issues with iTunes for Windows updates.
tt2

I've just updated my Macbook to Mavericks and all my .avi files storaged in a Lacie Rugged aren't opening but converting one by one I opened; are they not compatible?. Is there a way to converting all of them simultaneously and faster? Thanks a lot guys

I've just updated my Macbook to Mavericks and all my .avi files storaged in a Lacie Rugged aren't opening but converting one by one I opened; are they not compatible?. Is there a way to converting all of them simultaneously and faster? Thanks a lot guys

Have you tried using VLC media player it seems to play almost any codec without converting.
https://www.macupdate.com/app/mac/5758/vlc-media-player

I have elements 5 on a vista pc. Elements will not open I receive the message "Attempt to access invalid address". Ihave re-installed but still receive the same message. Any ideas please.

I have elements 5 on a vista pc. Elements will not open I receive the message "Attempt to access invalid address". I have re-installed but still receive the same message. Any ideas please.

Make sure your user account has full administrative permissions. Then, at this stage of the game, I would take the following steps:
- Re-create the Preferences file following these instructions:
Re-create the Photoshop Elements preferences file to eliminate problems that a damaged preferences file might cause.
Note: When you use this solution, Photoshop Elements will create a new preferences file and you will lose custom settings associated with your current preferences file. However, the file you rename in step 2 is your original preferences file. If you determine that the preferences file is not causing the problem, then you can restore your custom settings by undoing the instructions below.
To re-create the Photoshop Elements preferences file:
Quit Photoshop Elements.
Locate the Adobe Photoshop Elements preferences files. In Photoshop Elements 5.0, there are two preferences files, one for Organizer and one for Editor:
Users\[ user ]\AppData\Roaming\Adobe\Photoshop Elements\5.0\Organizer\psa.prf
Users\[ user ]\AppData\Roaming\Adobe\Photoshop Elements\5.0\Editor\Photoshop Elements 5 Prefs.psp
Rename the extension for the files (for example, to psa.old).
Start Photoshop Elements. Photoshop Elements creates a new preferences file.
I doubt that this will fix your problem, however, it is always the first thing to try. If it does not, take these steps:
- Uninstall Photoshop Elements
- Run the Windows Installer CleanUp Utility (http://support.microsoft.com/kb/290301)
- Reinstall Elements
- Reinstall the 5.0.2 patch
Good luck,
Juergen

I tried to play games on facebook, I received the mesage that I needed flash player, I downloaded flash player, however when I returned to facebook, I received the same message, Download flash player?:?

I logged on to facebook and tried to play Zygna poker, I had a message that I required Adobe flashplayer 10.xx. I downloaded and installed the flash player. reboot and logged back on to facebook. Clicked on the poker icon, I received the same message. "I needed to download Flasher Player to play this game"

If your Flash player works on Adobe's test page --
http://www.adobe.com/software/flash/about/
-- then the message may indicate that the script the site uses to set up the Flash player did not run properly.
There are many reasons that scripts might be blocked on a site, including: you having installed the NoScript add-on (in that case, use the NoScript menu to allow the site to run its scripts) or security software set to filter out scripts. Not sure if either of these apply to you.

TS4036 When I back up my iPad, it says that the last backup could not be completed. I repeat the backup process several times but still receive the same message. What should I do?

When I back up my iPad, it says that the last backup could not be completed. I repeat the backup process several times but still receive the same message. What do I do?

Welcome to the Apple Community.
The following article(s) may help you.
Troubleshooting iCloud Back Up

I can no longer log into my ichat linked to my gmail. right after opening up ichat, receive the following message: lost connection with jabber. the server has unexpectedly disconnected.

i can no longer log into my ichat linked to my gmail. right after opening up ichat, receive the following message: lost connection with jabber. the server has unexpectedly disconnected. how to troubleshoot? thanks.

Hi,
There can be many reasons why the Login is "up the creek".
Any break in the network at your end whilst logged in will cause an issue.
A sort of discrepancy between what iChat thinks the state should be and what the server thinks.
If they don't agree the server will refuse to accept.
A Crash at the server end which does not log you out properly will also do it.
Any file at any time can be come corrupted.
Luckily with the iChat .plists they are recreated if removed with an iChat Restart.
If it were AIM you can also get your Account Suspended and this will not log you in.
(It tends to happen from Chat rooms where people notify AIM about bad behaviour (as they see it) and you have to apply to get Un-suspended).
Most of the big IM services use multiple servers.
Sometimes these go out of Sync.
In the case of AIM this happens when they remove Old unused Screen Names from people's Buddy List prior to making them available for re-registration. I am not sure if this happens at Google.
You seem to be talking about an account that has worked at Work and having new computer at home.
As I mentioned the Priority thing you have not said that it has coincided with the new computer logging in (this will kick the work Computer out of Google whether you are logged in on the Web Mail page or in iChat)
IN addition to that iChat stays partially logged in for Off Line IMs
This is done in the background by a support app called iChatAgent
If your Computer is ON but ichat is not started people can still send you Messages.
Instead of saving these on the server until you login iChat will start up.
Depending if the home Mac is effecting the Work Login it may be holding sway over your Login.
Using your girlfriend's login may have booted her Off Line where she normally uses the name/login.
The AIM Side can be specifically set to allow Multiple Logins and therefore NOT allow them. If this happens you get a warning and messages to do something about it.
You do not get these in any Jabber or Google Login as the Priority setting is supposed to take care of it.
If the Login works at the Web Mail Login and on one computer then the .plist on the work computer is the most likely issue.
There is a small chance that a Corrupt Buddy Pic (Home Folder/Library/Caches/com.apple.iChat/Pictures) may be the cause.
Set this folder to icon view and also use the Finder's View Menu > Show View Options and select icon view.
This should show all pics as their icon.
Check that all display properly.
At this point I would try a COMBO version update install of the last Update you did over what you have.
This often corrects hard to trace things
The 10.5.8 COMBO is here
11:28 PM Monday; June 20, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

ITunes / AppStore problem: I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records

When I try to import, I receive the following message: "An internal error has occurred: not enough memory". I always download my photos onto an external hard drive.

Yesterday,I downloaded an update for Lightroom 5. Now when I try to import, I receive the following message: "An internal error has occurred: not enough memory". The message comes up right after I click import, before I choose a file to upload.Here is the information I can think of that might be needed to answer this question:
- I always download my photos onto an external hard drive.It is about 10 % full.
- It says I have Lightroom 5.6 64 bit
- I am working from a newer laptop (Windows). The internal drive on the laptop has 289 gb and I am using 61 gb total memory.
- I have edited 2794 photos in Lightroom and it is all in one catalog.
- I did not have this problem until I made the update. I did have my first "bug" earlier this week when one of my photos had a line show up through the middle of it when I exported it. I was able to export it a second time without the line.
If there is more info. needed, let me know. I do photography as a hobby and know enough about Lightroom to edit out blemishes and adjust color balance, but not too much more, so forgive my ignorance if this is an obvious fix.
Sincerely,
Adrianne

Not Enough Memory typically refers to RAM. How much RAM do you have on your 64-bit OS computer? Do you have other programs running that may be using most of the memory?

I updated my MAC to Mavericks and purchased iPhoto 9.5. Installed new version of iPhoto and installed using iPhoto Library Upgrade as directed. Each time I try open iPhoto I receive the same message.

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