I updated my OS and now can't update.  It says update not available for this Apple ID

I updated to Yosemite and now I get: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."  Any idea how to get my update to work?

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept the applications into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(116331)

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    Perform the following, stopping with the first one which works:
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    2. Move it out of the Applications folder(it may need to be put into the Trash temporarily), and then see if you can download it for free from its individual product page.
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    Apple appears to be having trouble on their servers. Try again in a few hours.
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  • Update Unavailable with This Apple ID This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... How can i fix it Please help !!

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    Hello chiêu trần
    If there is an issue with any app then use the steps in the article below to report the issue to the App Store.
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    http://support.apple.com/kb/HT1933
    Regards,
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