I updated my OS to 10.10 Yosemite all apps worked fine for two days -now I can't open AI. help.

I get a window that says "The application “Adobe Illustrator CS5.1” is not open anymore."

I tried downloading the newer Itunes, it didn't change anything in my Ipod Touch that apple ID still won't work. When I first updated to the 10.6 I was using a very old version of Itunes and it changed a lot in my ipod which I think had something to do with it now messing up.

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Updated my iphone 4 to 7.0.2 yesterday, worked fine for an hour, now phone wont even turn on??? anyone else have this problem?

I have an iphone 4, updated it to IOS 7.0.2. yesterday, it worked perfectly for a while, now cannot even turn my fone on...
anyone else have this problem ??
thanks

Hey xxikearnsxx,
When troubleshooting power issues, the following article provides the most relevant information:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
               - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
               - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
               - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
               - If the display turns on, go to step 4.
               - If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M.

Argh! Updated ipod 4G software. Worked fine for a day now showing ZERO song

Updated my 4G 40gb iPod and for a day everything was fine. Now iTunes is telling me to restore iPod to factory settings and iPod itself shows 0 songs but still 8 GB left on ipod. What should I do? I had over 4,000 songs on there!

I'm also having problem in here after taking that new update 10.1. My 40 Gb's iPod 2.3 have asked many times to set it for factory settings. So I set it to factory settings and drive that latest updating to it. Then I try to correct it with Drive 10 hard drive program and checked one more time with Disk Utility, but it's still acting odd. In Preferences>Main menu there is such kind of a menu than importing photos. I think that haven't been there earlier and it should not be there, because it's not any Photo iPod. Why to import photos with using it when I can use it like a hard drive and keep thousands of photos there anyway.
There must be something odd in that latest update and I hope to find that earlier update somewhere. Do you happen to have it? If you do can you please send that to me. I have moved mine in trash. I also would be very thankful if someone do have better advises for what to do next.

I updated to ios7 on my iphone 4 and now cant install apps and one app says waiting for 2 days now. Also it started ading apps from my wife's phone onto my phone even though we have separate apple ids.

I updated to ios7 on my iphone 4 and now cant install apps and one app says waiting for 2 days now. Also it started ading apps from my wife's phone onto my phone even though we have separate apple ids.

We do not share an apple ID and her phone is now logged in with her account and I have since backed it up on itunes under her account as well. I have turned off automatic downloads on her phone but they still keep downloading. I delete one app and then another one just appears on the phone.

Update of Adobe Acrobat DC is hung up at 35% and has been that way for two days. How can I get it to update?

This is what has been going on for two days now... it is hung up and the update will not complete... how can I get it to download?

Hi,
Please refer to the thread below where this issue has been discussed:
Adobe Acrobat DC install stuck
You may also refer to the help document below:
FAQ | Adobe Acrobat DC
Regards,
Sheena

Installed Dreamweaver MX 2004 update for Windows and now Dreamweaver won't open. Help?

I was having some glitches uploading to a host I ftp to often so I decided to check for a Dreamweaver update for MX 2004. When I found the Windows update and tried to install - it told me to uninstall Extensions. I uninstalled extensions and continued with the installation of the update. Now Dreamwever will not open at all - it says Dreamweaver MX 2004 has stopped working. I can see the update is installed since the version is 7.0.1. Any ideas on how to undo the update? I have no idea where this program disk is right now for reinstallation plus all my servers are already setup....

You might try Windows System Restore to a point before you installed the update.
Good luck.
Nancy O.

After updating iTunes 10.5 and iPhone 4 iOS 5 my phone doesn't work at all. It freezes while it is trying to do the Restore phone. That means I have not have a functional phone for two days now. Same thing happens with my iPad 2.

I updated Itunes to v 10.5. Mistake!!!! Then updated iOS 5 to my iPhone 4 now my iPhone doesn't work as the applications freezes when trying to restore the phone. Same thing happens with my iPad 2, so now I have two pieces of equipment that are completely non-functional. Can any please tell me what to do? How can I reinstall the previous versions of iTunes, or iOS which were working on my iPhone and on my iPad? I hate iTunes and this has been the last drop that messed up my equipment. Please help me. I do not have another phone to call APPLE. This ***** big time!! PLEASE HELP ME!!!

Connect to a computer to restore.

After Lightroom CC update, PS & Bridge fail to update and get error U43M1D204. Retried for two days still same error.

After installing the lightroom CC update, PS and Bridge reported they had updates. When trying to update I get the error U43M1D204 and it fails. Retried for two days now and still cannot get it to work. Tried removing PS and Bridge but there is no uninstall or reinstall options.

UPDATE: I managed to get both uninstalled and they re-installed ok. They reported installing ok but required a patch and that failed. So back to the same issue, I cannot patch these two applications.
Forgot to add details:
Macbook Pro 13" (Late 2014)
Up to date Mac OS X Yosemite
Up to date Creative Cloud

Updated iphone4 to ios5 - get Device not supported for icloud - worked fine for other iphone4

Updated iphone4 to ios5 - get "Device Not Supported" message - worked fine for other iphone4 & ipad. Why is this iphone "not qualified for icloud"?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.

Ibooks in waiting mode for two days when trying to update?

I have attamepted to update ibooks, however it has been in waiting mode for two days now and won't complete...???

Hello jzicarelli1
Try deleting iBooks and then download it again to get it to show up again. Check out the article below for further troubleshooting options.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Regards,
-Norm G.

I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) the install using the installation files. do not migrate adobe programs.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Just installed OS Yosemite, and now I can't open Illustrator CS6. Asks me to update my Java, but I check and my Java is up to date. Please help!

Just installed OS Yosemite, and now I can't open Illustrator CS6. Asks me to update my Java, but I check and my Java is up to date. Please help!

Some people have reported reinstalling the Apple 2014-001 Java update has helped.
See thread 7 here Illustrator CC 2014 crashes on startup after Yosemite 10.10 upgrade today.

I updated to Yosemite and now I can't open my YNAB finance app. There is a question mark in the Dock where the App should be and when I hover over the question mark it does say YNAB but I can't open it.

I updated to Yosemite and now I can't open my YNAB finance app. There is a question mark in the Dock where the App should be and when I hover over the question mark it does say YNAB but I can't open it. When I double click on the question mark nothing happens. Has the link to YNAB been broken with the update? Has this happened to anyone else?

Check the Application folder.
If it is not there, contact YNAB Finance for a OS X Yosemite compatible version of the application.
Best.

After Upgrade to Yosemite, all apps are slow.

I upgraded to Yosemite and all applications are slow. ( as e.g.. starting to type in this box give me beachball for 2 seconds initially) A big difference in speed from Mavericks to Yosemite. Opening system preferences takes 3 seconds to load, and clicking on Users & Groups takes 25 seconds to open.
I do not have fire vault enabled. I did a safe boot and some apps did appear to open faster. Also did a repair disk and rebooted. No change. When Safari is open it takes 5 seconds to open a new window.   I ran EtreCheck and the report is as follows;
Thanks for any help;( After pasting the EtreCheck text file, I clicked on this box to add the Thanks... , it took 2-3 seconds for the beach ball to stop spinning.)
Problem description:
After upgrading to Yosemite, all apps are slow,
EtreCheck version: 2.0.6 (91)
Report generated October 20, 2014 at 11:46:01 AM MDT
Hardware Information: ℹ️
iMac (24-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:23:55
Disk Information: ℹ️
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 639.28 GB (130.48 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5670S
USB Information: ℹ️
Apple Inc. Built-in iSight
Burr-Brown from TI USB Audio CODEC
Canon MP480 series
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
MyBookMovies (disk2s2) /Volumes/MyBookMovies : 2 TB (549.58 GB free)
LaCie LaCie Hard Drive USB 1 TB
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Time Machine Backups (disk1s2) /Volumes/Time Machine Backups : 795.40 GB (322.99 GB free)
Time Machine Airdisk (disk1s3) /Volumes/Time Machine Airdisk : 100.77 GB (55.52 GB free)
EXCHANGE (disk1s4) /Volumes/EXCHANGE : 100.09 GB (45.35 GB free)
ALCOR Generic USB Hub
Prolific Technology Inc. USB-Serial Controller
Prolific Technology Inc. USB-Serial Controller
Hewlett-Packard hp LaserJet 1012
Apple Computer, Inc. IR Receiver
Prolific Technology Inc. USB-Serial Controller D
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.12) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.12) Support
/Library/Extensions
[not loaded] foo.tun (1.0) Support
/System/Library/Extensions
[not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
[loaded] com.prolific.driver.PL2303 (1.5.1 - SDK 10.6) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.wdc.driver.1394HP (1.0.9) Support
[not loaded] com.wdc.driver.USBHP (1.0.11) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.notify.plist Support
Launch Agents: ℹ️
[running] com.abbott.mal.launchclient.plist Support
[loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
[loaded] org.gpgtools.Libmacgpg.xpc.plist Support
[loaded] org.gpgtools.macgpg2.fix.plist Support
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
[loaded] org.gpgtools.macgpg2.updater.plist Support
Launch Daemons: ℹ️
[running] com.abbott.mal.malserver.plist Support
[loaded] com.adobe.fpsaud.plist Support
[running] com.freemacsoft.appcleanerd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
[loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[invalid?] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.vladalexa.MagicPrefs.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items: ℹ️
AppCleaner Helper Application (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
Messages Application (/Applications/Messages.app)
MagicPrefs UNKNOWN (missing value)
Calendar ApplicationHidden (/Applications/Calendar.app)
Mail ApplicationHidden (/Applications/Mail.app)
Contacts ApplicationHidden (/Applications/Contacts.app)
PowerboxInjector Application (/Applications/PowerboxInjector.app)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 2.0 - SDK 10.7 Support
DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.2.0 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
AdobePDFViewer: Version: 9.5.5 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
EPPEX Plugin: Version: 4.1.0.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
1Password
AdBlock
ClickToFlash (Disabled)
Print Plus (Disabled)
ClickToPlugin (Disabled)
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
GPGPreferences Support
Growl Support
MacFUSE (Tuxera) Support
MagicPrefs Support
Paragon NTFS for Mac ® OS X Support
Perian Support
QuickTime Player X Preferences Support
WDQuickView Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Destinations:
Time Machine Backups [Local]
Total size: 795.40 GB
Total number of backups: 29
Oldest backup: 2014-10-08 20:15:48 +0000
Last backup: 2014-10-20 17:32:33 +0000
Size of backup disk: Excellent
Backup size 795.40 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      10% WindowServer
      5% syncdefaultsd
      4% Safari
      1% AppleSpell
      0% com.apple.iCloudHelper
Top Processes by Memory: ℹ️
266 MB mds_stores
258 MB Safari
180 MB Finder
137 MB WindowServer
136 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
3.93 GB Free RAM
2.97 GB Active RAM
443 MB Inactive RAM
978 MB Wired RAM
1.82 GB Page-ins
0 B Page-outs

You could do that, but when setting up your new iMac it is a much better idea to transfer only your existing User Accounts. In other words when Setup Assistant appears, de-select "Applications", "Computer and Network Settings" and "Other files and folders". That way you will eliminate the possibility of reinstalling potentially incompatible software from your existing Mac or its TM backup. It's best to create new printer queues and preferences anyway.
Your venerable HP 1012 will probably work without any difficulty but if you need its driver download it here. If it gives you trouble try OS X's generic PostScript driver.
After configuring your user account, install original versions of your essential software from their original sources. In other words if you installed them via download from the developer's website, download them again. You might need license keys so gather them. Obviously the Mac App Store makes things easy since anything you obtain from there is already linked to your Apple ID and is easily reinstalled by going to your Purchases page.
Don't reinstall things like AppCleaner, CleanMyMac, Western Digital "Smartware" or any of that junk. You don't need it. MacFUSE is outdated. Research Prolific Technology for potential updates for their serial controller. The one you have may work, or not, but you should re-download its driver.
Consider abandoning Microsoft altogether and migrating to better solutions such as Pages, Numbers, and Keynote. They are all free with a purchase of a new Mac and are far more integrated with OS X than anything Microsoft will ever be able to accomplish.
The Burr-Brown USB device is unknown to me, so research TI's website for support if you need it.
If your essential software was distributed on optical media, you can use OS X's "DVD or CD sharing" feature to remotely mount the older iMac's optical drive so that you can install its software. It will work as though that drive were physically installed on your new Mac. Having said that, anything that was distributed on optical media is highly likely to have been outdated a long time ago.
If your essential software is old, orphaned, no longer supported, or is no longer available, meaning you have the only viable copy, the only option is to transfer it from the TM backup or older Mac. In that case be very cognizant of the likelihood for incompatibility, and have a plan for uninstalling it should it cause adverse effects. Creating a new TM backup is the way to do that. A new external HD dedicated to the new Mac is a cheap investment. When you are certain you no longer require the older Mac's TM backup, you can erase it and use it as an additional, redundant TM backup or "clone" repository – whichever you decide is best for your backup needs.

I downloaded OSX Yosemite and now I can't open Photoshop CS5

I downloaded OSX Yosemite and now I can't open Photoshop CS5. Says I have to download the new Java 6 script, so I did and it still won't open.
I try to open PS but I get a message (unexpected unrecoverable error) I was using PS before I downloaded Yosemite. Could downloading Yosemite some
how corrupted part of PhotoShop? Should I try and reinstall PhotoShop? I have a MacBook Pro 13"; 2011; 4g mem; intel core i5.
Any suggestions?

You should check with Adobe, but it's likely they'll say that Photoshop CS5 isn't supported on Yosemite and they'll recommend you update to a new CC version, which of course requires a subscription.
It could be that Photoshop requires a Java installation (and probably an old one), that isn't running on Yosemite by default. Java 6 is not "new," it's in fact very old. I do think you can download Java 6 from Apple - check apple.com/support/downloads.

I updated my OS to 10.10 Yosemite all apps worked fine for two days -now I can't open AI. help.

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