I updated my payment information and I still can't access my indesign.

How do I get it to work?

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

Similar Messages

I updated my billing information, but I still can't access Photo Shop. It gives me the message to contact Manager Subscription over and over again, when I click on the Try Again sign. How can I proceed?

I updated my billing information, but it won't take the new credit card. AND every time I go back to Photo Shop to do my work it gives me the message to go to Subscription Manager over and over again, when I click on the Try Again sign. How can I proceed past it and do my work?

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

HT4906 I have upgraded my OS to Mountain Lion and updated Iphoto to latest, however, I still can not access photos sent to me via photo stream. what else do I need to do? I'm $30 into this effort, and no results!

I have upgraded my OS to Mountain Lion and updated Iphoto to latest, however, I still can not access photos sent to me via photo stream. what else do I need to do? I'm $30 into this effort, and no results!

Log out of iCloud in the System/iCloud preference pane and disable Photo Stream in iPhoto's Photo Share preference pane. Then log back in and re-enable, respectively. That should jump start Photo Stream.
OT

My ipod touch updated on its own and now I can't access any of the songs, show ared circle with a red dot and won't play. My computer says thye songs are alol on the ipod. Fix?

My ipod touch seems to have updated on its own, and now I can't access the songs, show a red circle with a red dot in the center. Computer says the songs are still on the ipod. Fix?

I have the same problem. I bought a 3rd party software (tunejack) and it allowed me to transfer my songs to my new pc. Now I can't play them because I am not authorized. It says I am but then it says im not.

HT1918 I have been trying to update my payment information and I am unable to do so, can you please assist?

Can you help me update my payment information in itunes

You should be able to update your payment info as described on the page that you posted from e.g. by logging into your account via the Store > View Account menu option on your computer's iTunes. If that isn't working, then are you getting any error messages, and what are you trying to change your payment method to e.g. debit or credit card ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and if it's being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

I can no longer update my Itunes version and I also can't access online or phone support with their new support options because it won't accept my serial number. What's up? Did support go away?

I've been using Itunes for years with little problem and when one develops, it is quickly resolved. Now, I find myself unable to update my version of Itunes. it asks me if I wish to update the version, I say yes, and then nothing happens. When I try to go to support, I select the Itunes downloading/synching option and basically, I can't proceed past the point of entering a valid serial number, because I'm not clear on which serial number it wants. It says hardware, so I supply my PC serial # (I own an ASUS laptop). I get an error message that this isn't a valid s/n, so I look for one for Itunes and can't find one anywhere. I try to follow their explanation of how to locate your serial # but it is extremely unclear and unhelpful. So now I'm stuck. I can't get past first base anymore. Did Apple come up with a clever way to end their support service without actually admitting it? Or am I just being particularly dense here? Any help is appreciated. Thx

Now, I find myself unable to update my version of Itunes. it asks me if I wish to update the version, I say yes, and then nothing happens.
With that one, I'd try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file, downloaded from the Apple Website:
http://www.apple.com/itunes/download/

HT1918 I update my payment info and it still doesn't let buy stuff

I up dated my info and can not buy anything

What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

I've updated to firefox 6 and now i can't access my sky email unless i do it in html basic

when i try to access my sky email the page won't load unless i select html basic

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

TS1292 I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information....

I registered my iTunes gift card on my friend's computer and when I try to purchase on iPod, I get an error. It says, "your card has expired. To download from the store, you must update your payment information. Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(98631)

When I go to buy a movie on netflix, with apple tv, it keeps telling me to go to the iStore and update my payment information. I have done this over and over, but it still keeps doing that. Any ideas?

When I use netflix thru apple tv, and want to buy a movie or tv show, it keeps coming up with the message to go to iStore online and update my payment information. I have done it over and over again and even deleated the info and re entered it. Still keeps coming up with the same message. Any ideas??

Movies are not bought via Netflix, then are rented or borrowed.
For iTunes account issues, contact iTunes Customer Support.

TS1702 I have changes my payment information in the iTunes stores and I still can not purchase an app. It keeps telling me to update my payment info.

Help me, use to be able to use the App Store for free apps now since I tried to purchase a .99 app I can't do anything with the App Store. It prompting me to
That PayPal is not supported and to go to iTunes and update my payment info. I did and I still can not download any app.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT3702 i have updated my billing information and still can't update the existing Apps. I changed the credit card and still same problem

I have updated my billing information and still can't update my existing apps , i ahve changed the payment card and still same problem ,what shall i do ?

It's a credit card, not a debit card ? As far as I know that message will show if you are trying to use a card that was not issued by a bank in the same country as where your iTunes account is based (and you need to be in that country). If you are sure that it is then you could try contacting iTunes Support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1918 I cancelled a payment through PayPal. How do I update the payment for that charge? I looked at my payment information and it has my credit card information. I'm not sure where to update the PayPal part of payment.

I cancelled a payment through PayPal. How do I update the payment for that charge? I looked at my payment information and it has my credit card information. I'm not sure where to update the payment that was associated with my PayPal account? I am not sure what that paid for? I am trying to process updates on my IPhone & IPad for apps. I have already downloaded.

Hi Xellana, and a warm welcome to the forums!
I'm looking for information and pricing on possibly upgrading the processor from the PowerPC to Intel.
While anything is possible if you had enough money... NOPE, you can't change the CPUs to Intel, nor can you get any faster PPC upgrades for it. It'd be far cheaper to buy a new IntelMac than to replace everything inside the G5, and I mean just about everything, then figure out how to machine the case & such to mount Intel Logic Board, Graphic Card & such.
Sorry.

I am trying to update my payment information in iTunes and it keeps say to contact support.

I am trying to update my payment information in iTunes and it keeps say to contact support.

Click here and ask the iTunes Store staff for assistance.
(103094)

Hi,each time i`m trying to update any program in my phone i got this messege(before you can make purchases you must tap continue to sign in,then u must verifty your payment information),and i wanna it for free,what i have to do please?

hi,each time i`m trying to update any program in my phone i got this messege(before you can make purchases you must tap continue to sign in,then u must verifty your payment information),and i wanna it for free,what i have to do please?

There are user-to-user public forums, you're not talking to iTunes Support - I've asked the hosts to remove your account id and password from your post, but you should change your password IMMEDIATELY.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I updated my payment information and I still can't access my indesign.

Similar Messages

Maybe you are looking for