I updated my phone and i guess it didn't back up properly. It reset my phone back to factory settings. Anything I can do to get back my pictures, phone list, videos, apps,etc?
I updated my phone and I guess it didn't back up properly. It reset my phone back to factory settings. Anything I can do to get back my pictures, phone list, videos, apps,etc?
The folder where your backup data is stored changes depending on the computer's operating system. Since iTunes only keeps one backup per device, you should ensure the backup folder is included in your periodic data backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7).
copied from "about backups"http://support.apple.com/kb/HT1766
If you don't have, you'll have to start all over again. Apps can be downloaded again for free, but any data like game settings or similar will not be included, these are part of the backup.
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Can multiple iPhones share one iTunes without syncing the phones together? We just got new iPhones and set up seperate apple id's, but don't know if we can both sync to our existing iTunes without linking our phones together (contacts, apps, etc) ????
How to use multiple iPods, iPads, or iPhones with one computer
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I have just tried to download ios7 and my phone is now asing me to restore it to factory settings. What can I do?
Don't do the ios 7 update. It is horrible. I can't find half my games.
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I have a receipt for a rented movie but can't find the movie in iTunes or on Video app.
I have a receipt for a rented movie but can't find the movie in iTunes or on Video app. Shouldn't it show in my movie file on iTunes or Video app on iPad?
If you rented it on your iPad then it should have downloaded into its Videos app - if it hasn't completed downloading then it might still show in the iTunes app in a Downloads tab in it (Downloads only shows if there are downloads happening), the iTunes app on your iPad is just the store.
If it doesn't show in Videos then does it show via the iPad's spotlight search screen : pull down the centre of the homescreen (not from the very top of the screen, that will open Notification Centre) ?
If you rented it on your computer's iTunes then you will have to connect the iPad to your computer's iTunes and use its Movies tab to move it over to the iPad - rentals are a one-time only download, so won't show on your iPad for redownloading.
If you can't find it on the device/computer that you rented it on then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com -
Does anyone know if there's anything I can do to get my app data back? All levels completed on games have been erased, and I am unable to use in app purchases which I did purchase, such as the Mighty Eagle in Angry Birds. Thanks for your help
Go to the Device tab in iTunes' Preferences and se what the date iis of the backup(s). Apple only retaines the latest backup unless you restor from a backup and that one is also kept.
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iDVD is producing DVDs which chop the edges off my video. I have tried changing the aspect ratio between 4:3 and 16:9 but it hasn't helped. My TV is definitely on the correct settings. How can I solve this?
One way to to put the videos into an iDVD slideshow
and set iDVD's Slideshow preferences to always scale slides to TV Safe Area.
However, some users have reported that the audio quality using this method is lessened. I've not noticed it but then I don't have a good ear when it comes to that sort of thing. If you add more than one video in the same slideshow do not select any transition.
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I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?
Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.
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my computer is telling me it does not recognise my ipdad mini and is asking me to restore to factory settings what happens if i do that will i lose all my photos, music etc? how do i get my computer to recognise my ipad mini?
Thankshave you backed up in the past with iTunes or iCloud? If so, it is possible that you will not lose this information, but I cannot guarantee anything.
Check for backups in iTunes by going to Preferences > Devices > Device backups
If you do not see any, and your iPad is still in working order, check for iCloud backups in Settings > iCloud > Storage & Backup
Also, if your iPad is still in working order, you can backup with itunes before restoring : http://support.apple.com/kb/HT1766 -
Hi, Recently i changed my passcode to my phone and i have forgot it i do not want to reset it so its disabled for an hour what can i do?
Unless you remember the new passcode, not much. I am confused as to why so many people here enter and then forget passcodes. Write it down somewhere for goodness sake at least until you memorise the FOUR digits!
Good Grief Charlie Brown!
Pete -
I have an iPhone5, 16 gb and a 120 gb iPod. All my songs won't fit on the iPhone of course. How can I just get some of them on the iPhone? I want to keep all my music on the iPod, but just want SOME of my music on the iphone. I am VERY new to all this so be gentle and thanks.
You Sync the Music you want on the Phone via iTunes on your computer.
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/ -
TS1702 Why can't I get into the store on my iBooks app
Why can't I get into the store in my iBooks app?
I have the same problem, I sent my submission when 4.9 came out. No way to get in the direcotry, I am also listed anywhere else.
I have a jazz podcast which is member of Association of Music Podcasting. It's podsafe and I have a growing number of listeners. Please Apple do something.
my feed:
http://feeds.feedburner.com/NightPassagePodcast
Renato
The Night Passage Podcast
http://nightpassage.blogspot.com
http://nightpassage.org -
HT5278 If I reset my iPad 1 to factory settings, how would I then update the iOS to 5.1.1
If I reset my iPad 1 to factory settings, how would I then update the iOS to 5.1.1?
As I believe the update would fail as it would be attempting to update to iOS 7 which is 'above its paygrade' or at least this is what an apple genius told me...
He said he thought I would need to find an old version of iTunes containing the correct version of iOS. But he was not very confident about what he was telling me.
Any help would be much appreciated...Hmmm
I may be asking the wrong question here, let's back up a little.
I have an iPad 1 running iOS 5.1.1
Over the years it has become a little laggy and sluggish. I am about to replace it and wish to 'recycle' this old one onto my granddaughter.
I want to completely wipe it, and get rid of all traces of the hundreds of app it's had on and deleted, in the hopes that it will clean up any residual crud that's choking it.
Is a factory reset what I'm looking for?
What I had in mind, is what I have done with my iPhone on a couple of occasions which was to completely start over with it and I was sure that that had taken the iOS version back to what it was when I took delivery of it. But I may be wrong... -
I just downloadeId the ios 6.1 and all of my contacts disappeared. Is there anything I can do to get them back?
Assuming that you backed up prior to deleting your contacts, navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.
The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs.
Ensure the device is connected to your local network.
Start the restore from iCloud back up.
Allow the devices settings to restore (watch for the confirmation of completion).
As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).
Wait for the time out confirmation.
Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).
Reconnect the router to the internet and let the restore process complete.
Delete any iCloud contacts from iCloud.com on a computer.
Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).
May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now. -
My ipod touch encountered some water and wont turn on. Is there anything we can do to get it working? It says error 3104 when trying to restore. thank you
Maybe here:
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
Hello. My iphone 4 got stuck on the itunes logo. I had to restore it and have lost everything. Is there anything I can do to get my photos back?
Not easily, the recovery mode erases the device, but you can see if any of these data recovery tools may work: https://discussions.apple.com/docs/DOC-1689
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