I updated my phone and it cleared everything on it and I don't have an icloud or itunes backup. Please help I need to get my pictures and information back
I updated my phone and it cleared everything on it and I don't have an icloud or itunes backup. Please help I need to get my pictures and information back
Sorry, but without a backup in iCloud or iTunes on your computer, your data is gone and can't be restored anymore.
Similar Messages
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I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word (for 2008), and stuck in a loop?
Whenever I select Word Microsoft Setup Assistant appears, asks for feedback, then after selecting okay (both on saying yes or no to feedback) goes on to a registration page. When I click on this it says I've already registered so I just click okay, and then move on to a update page. After this, if I click on Word, the process repeats itself.
As I said, I don't have the disk to reinstall, and can't find the Office Settings to delete as many pages have suggested I should try. Safe Boot restarting also hasn't worked... Really stuck and need Word very soon for work.
If you can help, that would be great, and feel free to ask any questions about the situation as I'm not an expert here.
Cheers,
JackFirst, export your contact from iCloud.com and save them on your computer in a safe spot some where (like you desktop). Use this to help you do this: http://support.apple.com/kb/PH3606
Next, on both of your devices, go to Settings > iCloud and turn on contacts and select Merge. Then turn off contacts and select 'Delete form my [device]' when prompted.
Now go back to iCloud.com and select a contact (yes they will all be messed up again) and select Command+A on a Mac or Control+A on a PC to select all of the contacts. Tap the delete key on your keyboard (or right click /control click a contact and select delete).
You iPhone, iPad and iCloud.com should not be empty for contacts.
Go back to Settings > iCloud on both devices and turn on contacts again (you should not see merge this time).
Next, go back to iCloud.com and import your contacts (those exported .vcards). You can either drag and drop them into the empty contacts list in your web browser, or you can use the gear icon to import.
You cleaned up contacts should import correctly into iCloud.com and sync to both of your devices.
Good luck. -
I have an apple wired keyboard hooked up to my Mac mini. A while ago, the keyboard stopped working. I tried re plugging it in, and nothing's working. The "Bluetooth settings" keeps popping up, but I don't have Bluetooth, it's wired. Please help!
System Preferences->BlueTooth and turn it off. Restart and see if that fixes the problem.
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Please help!!!
A lot more information is needed.
Why do you believe someone else froze your iPad?
What is "everything" that you have tried? -
Hi there,
We have a late 2008 Model MacBook (Serial No: 45920ccp9gu) It has suddenly stopped working and is stuck on the grey start up screen, I have tried to press the Command and R Keys after chime and also the hold of Option key, but both don't work, I can't tell what version of software is installed, (we bought it second hand) but I thin it is Snow Leopard. Any ideas how to fix this? Many thanks. The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Command + R is only for 10.7 Lion or 10.8 or Mountain Lion. For 10.6 Snow Leopard or lower you need a DVD install disk.
Put your install DVD into the optical drive (CD/DVD drive) and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
i updated my phone and it deleted everything even the factory apps how do i get them back
Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
Also check Settings > General > Restrictions to see if it has been restricted.
If not found, Settings > General > Reset > Reset Home Screen Layout. -
I cant get my phone to update or back up to itunes. It keeps telling me to unplug and plug back in but it keeps saying the same thing over and over
error 3194
I can't update my phone and I AM using the latest update of Itunes AND have restarted computer and followed everything. I'm to the point of booking an app't with the genius bar because I'm finding apples instructions and this latest update to be a complete waste of time. -
I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.
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Since I last updated my phone and installed itunes on my new laptop, all the songs I purchased (and spent alot of money on) wont play on my phone or itunes on my laptop.
thanks for the reply
it looks as though i have to download them all again because next to each song on both my phone and laptop there is a cloud with a red arrow.
i installed the itunes, then plugged my phone in and followed all the instructions- the itunes on my laptop shows all the songs but still has the cloud symbol -
I updated my phone and my husbands to the 5.0 OS now everytime I enter a new contact he get's it. We don't want the same ones. How do I stop it from syncing our phones?
You linked them both to the same Apple ID and thence to the same iCloud account. Don't do that.
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I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine
Hi there Fgonzalez2015,
You may find the camera troubleshooting steps in the article below helpful.
Get help with the camera on your iPhone, iPad, or iPod touch
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
-Griff W. -
I need help my computer isn't working and there is no was to get on my iTunes and I just updated my phone and now it's stuck on where it shows the plug connected to iTunes help!!!!
There is no other way than to plug into a computer to restore the phone. You can use another computer to do so, but in case you did not back up to iCloud your data and settings will be gone.
Follow this article to connect in recovery mode:
iOS: Unable to update or restore -
I've updated my phone and lost my music but I can't seem to sync it back on!!
Please help me!! I've updated my phone and have lost all my music but I can't seem to sync it back on! An error message has popped up asking me if i'd risk losing my apps so I've clicked yes but nothing seems to be happening!!?? Helpp!! i need my music!!!
problem solved! took me three hours some dental floss a tooth pick a fork and a quarter but i fixed it! so relieved!
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What does it mean after you update your phone and then your phone starts to blink on and off showing the apple logo only?
Read http://support.apple.com/kb/ht1808
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I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.
we have a same problem
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